Bank of America Bank Account Or Service Complaint

Checking account Making/receiving payments, sending money

Bank of America Bank account or service department,

Checking account Making/receiving payments, sending money California

Las week, on Friday morning, I logged into my bank account ( BofA 's ) and I see that they have moved the money that I was saving for my college tuition to my checking account from my savings account without my consent or any notification. They credited the whole amount, so I lost all of the amount transferred. At the time I was in class so I waited to get out of class, so I did. When I called, they notified me ( about 40 min later because no one knew what was going on with my account ) that they were going to close my account and that they did n't needed to provide a reason for it but that I should go the next day to get my money. When I go the next day, the person tells me that my funds have been frozen and that I ca n't take any of my money out. I talked to about 10 people since Friday and no one told me what was going on until the day before yesterday when they told me that it was because of a check that I deposited. I talked to the bank


I have been saving from my job. Today I went to another bank of america to retrieve the funds that I had left, and the manager was very kind and helped me to find out what was going on. He asked me what happened and then I explained the following issue with the check that bank of america considered Fraud : I applied to several internships on -/-/- and -/-/-. I got a response from - and the person who contacted me was from Human Resources and his name was - -. He did an online interview through -. After being told that I was hired based on my qualifications, I would start once I received the materials that they were going to pay for. I received - checks, the first - did n't work when I submitted it through online banking, so I called Bank of America ( my bank ) to tell them what was happening. They told me that they should send the check physically in case it did n't work. So the third check that they sent on that same they, it did worked. After that, they told me to send the money to their trusted vendor so I could get the materials. I have the bank account where I sent the first amount. Then, they said this : " [ -/-/- at - UTC-8 ] - - : I was informed by management that the funds was not enough for all the materials as you were sent part of the payment initailly due to the company been unaware of your deposit limit, the vendor said that you will be needing a - - - -, - - - -, - - for -, Scanner, printer and Fax, So I contacted the accountant to issue out a new check to you to cover all cost of the materials needed. " So they sent me the check for $5800.00. I then deposited that amount in my checking account and it debited ( + ). Then, I had a feeling that this was not right ( after I deposited the check ) so I went to talk to my professor. He told me to call the - - building for - to this number -. When I called, on Monday, about 3 days after the check was deposited, I talked to the person and told them that I was being offered an internship by the name - -. The lady told me that no one by that name worked there. At the point I told " - '' that I called the company and I asked for him and he never existed, so I told him that I did n't wanted the internship anymore and that I would return his money. I also told him that I would not retrieve the money in cash ( like I did with the first check ), but that I would do a wire transfer, so I did it through my Bank of America using -. I sent him the confirmation number of the transfer and that was it, I never spoke to him again.

Bank of America customer in California
Jan 27, 2017

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with explanation

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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