Bank of America Bank Account Or Service Complaint

Bank of America Bank account or service department,

Checking account Making/receiving payments, sending money

On -/-/- I requested Bank of America - BOA ) to transfer - ( $4000.00 ) from my current account with BOA - California to the current account I have with - Bank in the -. The transaction was acknowledged by BOA however the money despite a thorough search by - did not, and has not, arrived in my - account. On examination, the sort code used to transmit the money BOA was completely different from the sort code for my - bank I supplied BOA. ( however the account number for my account was correct. ) IN FACT THE SORT CODE USED TO TRANSMIT THE MONEY WAS FOR A SUBSIDIARY OF SANTANDER THAT WAS DISSOLVED MANY YEARS AGO. ( COINCIDENCE? ) I have spent well over - hours of - phone calls to BOA, - investigative team only to be told that BOA were not at fault AND THE FAULT WAS MINE FOR GIVING THE WRONG SORT CODE. I had


Interestingly - - - - of the BOA investigators assigned to the case admitted on the - of - in an Email to - Attachment - ( quote ) " that this payment ( from BOA ) was sent to sort code xxxx in error ( to a company ) which was formally - ''. Please note that this company was dissolved many years ago and as such is no longer in existence. - can only conclude that from this admittance of error that BOA is at fault in failing to take adequate measures to ensure safe passage of the wire transfer of funds. Please note this admission of error by BOA preceded their letter to me of the - - claiming no fault on the part of BOA any thus denying my claim for return of funds.. Attached to this submission are copies of the documents relevant to this case including a copy of my letter -/-/- appealing the BOA investigative teams decision ( Attachment - - ) which outlines in depth my case for appeal, also a copy ( Attachment - ) of the letter to me from - dated -/-/- that contained a copy of the admittance of error by - - Attachment - also highlights my concerns that regarding the possibility of security infringement with this wire transfer.