Bank of America Bank Account Or Service Complaint

Bank of America Bank account or service department,

Checking account Making/receiving payments, sending money Florida

the bank : Bank of America has paid a check twice for the same amount Check # - one time on - - and for the second time on - -, -, we did present the claim to them and last week after a conversation with the representative asking for the refund since that was a check over 2 year old and posting twice we need to wait for - bank we do not have our account with them we banking with Bank of America