Bank of America Bank Account Or Service Complaint

Bank of America Bank account or service department,

Other bank product/service Making/receiving payments, sending money California

I purchased a " lifetime subscription '' to - - - - - ( - company ). The transaction ( lump sum of $15000.00 ) was made thru my - Credit Card held in my Bank of America Bank account. The funds were paid out from cash held in my account around - -. By - -, I decided that I had made a huge mistake. I did not use any of - - services at any time. I notified the bank right away and asked them to cancel the purchase. They informed me of their policy which included that I could try to cancel the purchase but the seller had the right to present evidence of information which would allow them to keep the funds and force the sale. They were given 60 days to make their case. The process continued for the full allowed time. Near the end of that period the funds were nominally moved back to my account list with Bank of America and I had the mistaken belief that the long painful battle was over. I could not have been more wrong. I learned from - of the many bank employees that the resolution had


A few days ago, I received even worse news!! Even though I have already lost the - - dollars to the seller, the bank has structured things in such a manner that I will be forced to pay twice!! The bank claims that the $15000.00 they passed on to - is beyond their reach and there is nothing they can do about it. They claim I owe the bank $15000.00 and they are more than comfortable to make me pay twice. The bank notified me that next month they will start charging me monthly interest and principal payments to repay the funds to the new phantom " - '' " income fund '' sitting on my bank account screen and I am only allowed to " look but not touch '. Go figure!! I am - - - with - -. This horrible ordeal has produced a tremendous amount of stress.