Review and analysis of over 63 complaints against DriveTime
DriveTime consumers have reported over 63 official complaints related to Problems when you are unable to pay. Out of the 63 consumer complaints against DriveTime, 11% were disputed by the consumer (i.e. the consumer was not happy with how DriveTime responded to their complaint) and 100% were processed in a timely manner. 2% of consumer complaints against DriveTime resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 6% resulted in non-monetary compensation.
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DriveTime Consumer Loan problems when you are unable to pay February 20, 2017 - I purchased a car from DriveTime now - in -/-/-. The car history that was giving to me showed no history of the car being in any accidents prior to me leasing the car. In -/-/-, -/-/- and -/-/- I lost my job and was searching for work. I stayed in contact with DriveTime of my situation and they helped me to get my payments deferred payments to the end of my loan. In -/-/- and -/-/- I fell on hard times as well and contacted DriveTime now - of the situation I was having with making my car payments. They once again were able to get my payments deferred to the ... |
DriveTime Consumer Loan problems when you are unable to pay August 17, 2016 - I am a Drive Time customer. They have repeatedly called me as soon as your one day late. One call is enough. In this case I have a - year old car that has taking $5000.00 dollars in repair which the warranty does not seem to cover any thing that goes wrong with it. They make you get this warranty with no option to say no. So thats added to the price of the car.So to keep car on the road so I can get to work. I pay through the roof to get car fixed. Then I dont have the funds for the payment on time. So the calls keep coming from - eastern time to - eastern time. Unfortunately this i... |
DriveTime Consumer Loan problems when you are unable to pay May 27, 2016 - There is a repossession from DT Credit on my - credit file that does not belong to me I contacted - and DT Credit and they are not helpful about removing this fraud account ... |
DriveTime Consumer Loan problems when you are unable to pay March 16, 2016 - I have this company Drivetime calling me at - and up to five times daily. ... |
DriveTime Consumer Loan problems when you are unable to pay March 10, 2016 - DT received a insurance lease gap payment final date -/-/- from - due to accident -/-/- Claim -, after final payment was received I spoke with a gentleman at DT that advised all accounts were closed and removed from CBR which was confirmed once all - CBR had DT closed, -/-/- I received a letter advising of such Balance of $1700.00 with a settlement request. I spoke with a female rep from DT ( - ) - that advised indeed what the gentleman advised was correct and account will be removed out of collections and no more correspondence would be received. Letter... |
DriveTime Consumer Loan problems when you are unable to pay February 16, 2016 - Me and my wife percussed a car back in - 2013 and thought we were getting a great deal. Come to find out we got screwed on this deal. They told me that they report to credit and they do n't. After about 1 year and 1/2 we went and percussed another vehicle and all the payments I was making to drive time was not showing up. They went even on my credit report. Also, the entrust rate is killing us, it was like over double what I was paying on my other vehicle. If I could have had afford it we would wound up paying over - on a car that was only worth about -. I do n't know how they can get... |
DriveTime Consumer Loan problems when you are unable to pay January 20, 2016 - I have asked my car lender to work with me so I would not fall behind on my payments or lose my car during this time while I am on unemployment but they are refusing to provide any type of assistance regardless of my consistent payment history. ... |
DriveTime Consumer Loan problems when you are unable to pay January 14, 2016 - I leased a car from drive time in - of 2014, and I never missed a payment. I have it automatically taken out of my checking acct. We 'll on - - they only taken - dollars out when they should have taken - ... They stated that since my acct was old that they system kicks the acct number out ... I then called them backed and gave them my cc number and my debit card number when I spoke to an rep he stated that it did n't go through, but that 's a lie because money was on -. They repo my car and now I 'm paying over - dollars extra which to me not right they should make for the... |
DriveTime Consumer Loan problems when you are unable to pay December 30, 2015 - I am a co-signer on a car from several years ago for my brother, he is behind on payments by 2 weeks until he get paid on Friday. They call twice a day and I even spoke to them, to let them know I had no money to give them because of my own student loans. I also informed them as soon as my brother he is paid, he will make a payment. Until then, please direct calls to him and that I had already left a message for him myself about drive time calling. This was at - - today and then at about - -, -, called back that very same day. When I called the company back to let them know I am... |
DriveTime Consumer Loan problems when you are unable to pay December 23, 2015 - I have been told by multiple representatives of Drivetime that I would be granted a modification to my account and I had to fax in the receipts and documents of my out of pocket expenses. After I faxed in the documents I still had not received any notification that the documents were received or any updates on my modification request. Through a - complaint a Drivetime representative named - told me that in order for a modification to be granted that - things must be involved a ) There must be an out of pocket expense b ) You must be out of hardship and c ) the account must be sixty da... |
DriveTime Consumer loan problems when you are unable to pay December 4, 2015 - I sumbitted a complaint against drivetime reporting againt my credit bureau report inaccurately and they responded back that they would remove their tradeline from my credit report but it is still showing. I have disputed with the bureaus with the letter drivetime provided that they will remove but its still reporting. ... |
DriveTime Consumer loan problems when you are unable to pay December 4, 2015 - I am a person that has gotten a car loan wit DT Auto Credit. When my loan is a day late, they call me - times in a row. As of right now, my loan payment was due on - and they have called me a total of - times since - about my payment. Even when I tell them what day I am going to pay my payment, they proceed to call me sometimes a the next week to tell me that the information has been kicked out of their system. When I ask to speak to a manager or a supervisor, they deny my request. I have call upwards of - times to attempt to get to a supervisor, and they either refuse to answer... |
DriveTime Consumer loan problems when you are unable to pay December 2, 2015 - Drive Time has to be the worst company by far. After being harassed the first time around the company still can not get it together. I had to put money in to my car which my warranty did not cover, I faxed all the information requested months ago for deferments which the people I spoke with several times had stated was approved. But due to a payment becoming a few days late because my account was froze due to fraud they did not process the deferment. Which is causing it to show that I am behind $700.00 + on my credit report. So when I contacted them again after numerous times of keeping in c... |
DriveTime Consumer loan problems when you are unable to pay November 6, 2015 - I purchased a vehicle from drivetime. In - I could no longer pay for the vehicle. I voluntarly gave them the address in - where the vehicle was located. They picked the vehicle up shortly afterwards. They have it listed on my credit report as involuntary repossesion. They are falsely reporting information on my credit report. There is no way they could have known where the car was located unless i told them. Reason being my son was driving it down at school at -. My address and address on my loan application is for - NC. When I told them where the vehicle was my son removed his bel... |
DriveTime Consumer loan problems when you are unable to pay November 5, 2015 - Drive Time is harassing me by phone. I have received - phone calls in 30 days, from - different numbers in NC, AZ, and GA. I have blocked the number in GA but they continue to call me daily. I have notified Drive Time that this number is blocked. When I do n't answer the GA phone number, they then call me from AZ or NC, or both. I have asked Drive Time to stop calling me daily. I have asked Drive Time not to contact me more than once per week, but they continue to call me daily. Yesterday I spoke to a Drive Time customer service agent at - and they called me again at - to discuss t... |
DriveTime Consumer loan problems when you are unable to pay October 29, 2015 - I co-signed on an account with DriveTime Automotive Group , Inc/ DT Acceptance Corp . The buyer of the vehicle has failed to make on-time payments including failure to pay in full. At this present moment he has not made any payments in the last two months. As a result I have been harassed by DT Acceptance Corp in regards to the account because they ca n't get in contact with the buyer! I was contacted by an outside source ( someone who does n't work for Drive Time/DT Acceptance Corp ) in regards to my account with them via -. This individual is the girlfriend of one of the collections manag... |
DriveTime Consumer loan problems when you are unable to pay October 28, 2015 - I have been a customer with Drive Time car company since -/-/2014. I have made my payment faithfully every two weeks. We just moved and are struggling to find a job but I have been taking my child support to pay the payments. In my lease as you will see it has a late payment clause for after 10 days late they will charge - ( see image ). My payment was 4 days late and they repo'ed my car, leaving me with a - price tag to get it back. When I called to ask about the lease agreement clause, they said 1 day late is late and they can repo my car. So what is the 10 days about then? I was adv... |
DriveTime Consumer loan problems when you are unable to pay September 28, 2015 - On -/-/- I voluntarily repossessed a vehicle with drive time. On -/-/- that showed on my credit as a charge off for $8900.00. Drive time contacted me on several occasions asking me to settle the account, I declined. In - - drive time reported - late payments -, I was able to remove these from my credit report because I disputed the inaccurate information. On - of this year - Drive time again reported a late payment. Now, the account was closed in - of last year. I spoke with the credit bureaus and they agreed that this act was in violation of the fair credit re... |
DriveTime Consumer loan problems when you are unable to pay September 12, 2015 - I believe I was initially overcharged for my vehicle, it has since been repossessed because I lost my job & could no longer afford the payments.. The vehicle in question is a - ... At the time I signed the contract on the vehicle I was desperate & really needed transportation for work, school & to take my kids to & from school ... I really believe the cost of the vehicle was over priced at $8000.00 with interest the total came to $12000.00 approximately.. The value of this car at that time I bought it was no more than $1300.00, current value approximately $1000.00 Since the vehicle ... |
DriveTime Consumer loan problems when you are unable to pay July 15, 2015 - Good Afternoon, Last year around -/-/- timeframe, I purchased a car from Drivetime located near - - After driving the car for about a month I noticed the car was overheating. After checking the coolant level myself I put coolant into the car and after several days the car started overheating again. I than contact the car wwarrant company and was told to take the car in to the nearest repair shop to have it looked at. I took it to the service station on - and was told that the coolant would not stay in the car and that the new brakes had been placed on rotors that needed replaced.... |
DriveTime Consumer loan problems when you are unable to pay June 23, 2015 - DRIVE TIME, INC leasedMANAGER - - -, - -, -MAIN ADMINISTRATIONFOR LEASING DEPARTMENTLEASED CARS ARE A LEMON-.- REFUND WANTED BACK ... |
DriveTime Consumer loan problems when you are unable to pay June 14, 2015 - Drivetime account number - ... .has illegally reported on my - as the account is not mine. I contacted - and notified they are in direct violation of FCRA and legal action will be taken against them. - and Drivetime both have failed to provide proof the account belongs to me. I need to have CFPB notify both - and Drivetime about this and remove it from my credit file as - has failed to remove this account per law. ... |
DriveTime Consumer loan problems when you are unable to pay May 20, 2015 - I wanted to info that i have been contacted several times by Drive Time with collections efforts without being read my Mini Miranda rights with multiple Vmails with personal information, I shared this concern with managment at Drive Time and i got told that even though the state of Texas inforces the mini miranda to be read when debt is due, they ( Drive Time ) as a company are excepted and dont need to advise. I am a little worried my information is being given without consent as well as my rights not being read. ... |
DriveTime Consumer loan problems when you are unable to pay April 10, 2015 - I bought a car from drive time -/-/-. Paid really good till about -/-/- I told them I could n't afford it and would like them to pick it up. I talked to them several times and always wanted me to keep it and they would work it out. I stopped taking there calls and they would email me to contact them I would always reply please just pick it up. I would have dropped it off but I could n't get it to start. They finally picked it up last week. The whole time I had the van I saw nothing on my credit report. Till the day after they picked it up ( I kept it insured the I entire time ). I wa... |
DriveTime Consumer loan problems when you are unable to pay March 30, 2015 - I have an auto loan with -. The vehicle I have discovered is only worth about - however the loan is out for -. This is due to thr high interest rate and overstated price at the time of purchase. I fell behind on payments. - called me numerous times. At times over - times a day. I did eventually make payments but also was told by Drivetime that they would defer my late payments to help me out. A few weeks later, - repossessed my car. There are exhorbitant fees charged equal to entire car payments. Buying. Car from - is not like buying a car from other places. It is a bad de... |