DriveTime Consumer Loan Complaint

Vehicle loan Problems when you are unable to pay

DriveTime Consumer Loan department,

Vehicle loan Problems when you are unable to pay Indiana

I have asked my car lender to work with me so I would not fall behind on my payments or lose my car during this time while I am on unemployment but they are refusing to provide any type of assistance regardless of my consistent payment history.

DriveTime customer in Indiana
Jan 20, 2016

* Source: CFPB Complaint Database

DriveTime response to complaint:
Closed with explanation

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How DriveTime handles Problems when you are unable to pay complaints

Created with Highcharts 4.2.3DriveTimeComplaint HistoryComplaints6/20127/20121/20132/20136/20139/20132/20143/20144/20146/20147/20148/20149/201411/201412/20141/20152/20153/20154/20155/20156/20157/20159/201510/201511/201512/20151/20162/20163/20165/20168/20162/201702468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3DriveTimeProblems when you are unable to pay4.8%87.3%1.6%6.3%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageProblems when you are unable to pay1.8%80.7%4.3%9.6%0.2%1.3%1.3%0.7%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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