Review and analysis of over 29 Checking Account complaints against First National Bank of Pennsylvania
First National Bank of Pennsylvania consumers have reported over 29 official complaints related to Checking account. Out of the 29 consumer complaints against First National Bank of Pennsylvania, 14% were disputed by the consumer (i.e. the consumer was not happy with how First National Bank of Pennsylvania responded to their complaint) and 72% were processed in a timely manner. 48% of consumer complaints against First National Bank of Pennsylvania resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 14% resulted in non-monetary compensation.
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First National Bank of Pennsylvania Bank account or service account opening, closing, or management March 24, 2017 - i was a - Customer. - was recently acquired by First National Bank ( PA ). I was just informed by FNB that I will not be able to access any of my prior banking records online from -. I never received notice that this is the case and find it hard to believe that FNB can aquire a bank and then purge all of the customers past history under the old bank.... |
First National Bank of Pennsylvania Bank account or service problems caused by my funds being low January 13, 2017 - my account went into the negative because of an overdraft, however i was never notified of the issue. i went to use the card around - time and realized there was a issue at that time upon looking into it i realized there was a overdraft charge and it was in negative. on -/-/- i revived a overdraft fee of - however i was never told there a issue prior to this event happing or charge being placed. i contacted branch in mcadoo, pa and spoke to a - who said he would look into it. upon me calling back he told me to contact costumer service who i called and they told me the prob. that... |
First National Bank of Pennsylvania Bank account or service deposits and withdrawals December 2, 2016 - I made a cash deposit into my checking account on -/-/2016, at an ATM at - Bank - ATM which the bank I use. The cash deposit was credited on -/-/2016, however, on -/-/2016 the bank charged my account an overdraft fee. I called customer service and was informed that cash deposits made at an ATM are not automatically credited to the account and must be made in person at a branch before -. It is my understanding that a cash deposit is immediately credited and can not be held. THe bank held the cash deposit and charged an overdraft fee.... |
First National Bank of Pennsylvania Bank account or service problems caused by my funds being low October 28, 2016 - I have a bank account in a state I no longer live in. I kept the account in case I needed to transfer to my mother 's account which I am a signer on. Since I am out of state I barely use that account. I use - often and accidentally charged the wrong bank account. The account had about - dollars and the transaction was for approximately $40.00 which overdrew the account. My mom contacts me to say her bank account which I am a signer on had been closed because of the balance on my account which I am sole owner on had been overdrawn for 30 days. She said my account was affecting hers some... |
First National Bank of Pennsylvania Bank account or service account opening, closing, or management October 11, 2016 - First National Bank had a summer promotion that included a $150.00 bonus when qualifying terms were met. On -/-/16, I opened up a checking account with them, with the intention of fulfilling the terms, collecting the bonus, and utilizing the checking account services. To my surprise, First National Bank contacted me and told me that this bonus offer would not be honored, my opening deposit was refunded, and my account was closed because I was not in their " Service Area ''. Unfortunately, this information was not presented at the time of the disclosure of the bonus and was nowhere to b... |
First National Bank of Pennsylvania Bank account or service account opening, closing, or management October 7, 2016 - I have inquires in my report about back accounts I did not try to open... |
First National Bank of Pennsylvania Bank account or service problems caused by my funds being low September 20, 2016 - I have been with First National Bank for 30 years. Over the years, there have been a half dozen times I have considered changing banks. Today I resolved to do so. In the latest incident, we deposited a check through the ATM on a Saturday ( -/-/- ). Monday morning I checked and saw the deposit was pending. If I had gone in to the bank Monday morning to deposit the check, the funds would have been available that afternoon. As it was explained to me just now, because I deposited the funds through the ATM the previous Saturday, they did not give us credit for the money until Tuesday morning. ... |
First National Bank of Pennsylvania Bank account or service problems caused by my funds being low September 16, 2016 - I had this account for 15 years. At that time it was -, then that was sold to Metro bank, and now First National bank bought it. I never had a problem until First National bank got into the picture. The buried me in overdraft fees and any other fees they could think of. They took - direct deposites and paid themselves, at that point there is no funds to pay anything else. I was n't aware this was going on because one the bank card was demagnitized, two I felt my direct deposites were covering my charges which were - dollars -dollars gas food, and the big one was paying the rent. My... |
First National Bank of Pennsylvania Bank account or service problems caused by my funds being low September 12, 2016 - My bank, Metro Bank, was purchased by First National Bank. From the very first day we were unable to get into our account online and were not given any help from the branch. They have continuously charge fees and manipulated dates of both deposits and transaction. There treatment of the public is nothing short of disgraceful and underhanded practices.... |
First National Bank of Pennsylvania Bank account or service problems caused by my funds being low September 7, 2016 - First National Bank charged me over $190.00 of overdraft fee in $12.00 increments every 3 days while I was travelling outside the country. The original charge that caused the overdraft was less than $10.00. When I came back after a month, I called the bank to inquire about the charges and they told me that they closed the account and sold the debt to a debt collector. The bank has my email and my phone number but I believe they did n't make any honest effort to inform me of the account status.... |
First National Bank of Pennsylvania Bank account or service account opening, closing, or management July 13, 2016 - Was recently assessed a $6.00 service charge which I was told was for " paper statements '' I have always elected to receive electronic statements and have never paid a service charge. I asked to have the charge returned to me and was refused. I was told that when the current owner of the bank took over on - - 2016, I had to re enroll to receive electronic statements, which I did. I have never received a paper staement in the mail, despite being charged for it on my -/-/2016 statement. I attempted to resolve this over the phone with no luck. I mentioned to their customer service that... |
First National Bank of Pennsylvania Bank account or service deposits and withdrawals July 11, 2016 - My wife died on - - 2016. Soon after this various checks and debit transactions began hitting my account and they were not incurred by myself. During this period my dead wife 's - card and some checks were taken without my knowledge. During this period I was under a tremendous amount of stress and did not catch them at first. When my eldest son ( he has POA over me ) brought them to my attention I contacted the bank IMMEDIATELY! Then my bank ( formerly Metro Bank ) First National Bank of PA I received somewhat of a run around about POA papers for my son and that by the time they looke... |
First National Bank of Pennsylvania Bank account or service account opening, closing, or management June 18, 2016 - A bank I held a checking account with was purchased by First National Bank. My checking account and funds were moved to a new bank without my permission. When I attempted to close this account multiple times over the phone I was told I could not due to various issues. First I was told the account was in transition and would have to call back in a few days. Then was told I could n't close it over the phone and had to go to a bank branch. During this time of me actively trying to close the account a recurring payment I had set up with my actual bank hit the purchased account and I was charged $... |
First National Bank of Pennsylvania Bank account or service making/receiving payments, sending money June 13, 2016 - Good day, I pay - for several products through - pay and it is through my credit card and the bank 's auto-payment system. So, the transaction in question is for - - payment made by the First National Bank - - - ; it was made by the banks records on the - amount - this was for the -. So, then - and I found out i was charge two time for the same software and they reimbursed me that was posted into my account on - -, 2016 Now then when - went to bill me for the - music bill that was due they were turned down. this is what is at issue. I had the funds... |
First National Bank of Pennsylvania Bank account or service problems caused by my funds being low May 24, 2016 - I made a deposit to my checking account to cover some online purchases. I moved these funds over prior to making the purchases. When I checked my account this morning the bank levied a - overdraft charge even though I was not in the negative at any time. I have a screenshot of my activity proving this. I contacted the bank and they admit that while I was not in the negative, because I made the wire transfer and the purchases after their cutoff date, they reserved the right to levy what they call a " virtual overdraft fee ''. I 've been banking with FNB since 2011 and have never had any prob... |
First National Bank of Pennsylvania Bank account or service problems caused by my funds being low May 19, 2016 - My bank reordered transactions in order to charge more overdraft fees from my checking account. They took the largest withdrawal first, in order to overdraw the account, then charged $37.00 for each additional withdrawal, for a total of $180.00 in overdraft fees. When I called to inquire about why they reordered the charges, they said " that was their policy. '' I believe this a predatory policy and First National Bank has previously settled a class-action lawsuit related to this. ... |
First National Bank of Pennsylvania Bank account or service account opening, closing, or management April 29, 2016 - First National Bank took over Metro Bank. Due to the level of customer service I received, I made the decision to close my account. Prior to closing my account a recurring payment caused my account to be overdrawn, to which I was charged substantial fees. I went to the bank in person on - -, 2016 and closed the account. The account was brought to a zero balance. Without my knowledge or consent, on - -, 2016, the account was reopened due to a recurring payment of -. Now, as of - -, 2016, my account has a negative balance of $68.00 due to overdraft fees, many of which are ... |
First National Bank of Pennsylvania Bank account or service using a debit or atm card April 15, 2016 - On -/-/16 my checking account at First National Bank of Pennsylvania had a total of - unauthorized debit card charges totaling $360.00. I repeatedly tried contacting the bank until finally getting a response and then cancelling my card with an investigation being launched. Consequently, on -/-/16 my account was charged an additional $34.00 for an overdraft due to the unauthorized charges. I 've repeatedly left messages for the manager at the - - branch to contact me with no response. This all took place after a total of $100.00 in unwarranted overdraft charges were l... |
First National Bank of Pennsylvania Bank account or service problems caused by my funds being low April 6, 2016 - Adjust penalties. FNB bought - - in PA and with it my account. Balance of - cents. Service fee of $5.00 because my account required - of quote : To avoid a service charge in this account you would need to meet - of - requirements. They are a minimum balance of $500.00, a recurring direct deposit, or - debit card transactions per month. When the account is overdrawn for 3 consecutive days there is a $12.00 continuous overdraft fee. unquote. My account at - did n't have these restrictions. The fee put my balance in the red at $4.00. There was no notification t... |
First National Bank of Pennsylvania Bank account or service deposits and withdrawals March 10, 2016 - Bank is reordering transactions to cause overdrafts and not processing deposits before withdraws. ... |
First National Bank of Pennsylvania Bank account or service deposits and withdrawals March 4, 2016 - on -/-/16 i deposited my payroll check of $600.00 at First - Bank of - in -, -. I asked for $20.00 in cash and $580.00 deposited. The teller, -, completed my transaction and gave me an envelope with cash and my receipt. I left the bank and went to work. I did not look inside the envelope because I did not want to use the money right then nor have I ever encountered an issue with a transaction. I left work at -, I traveled from - to downtown - for my overnight job - - -. When I got off and went home, I opened the envelope and found $200.00 and my rece... |
First National Bank of Pennsylvania Bank account or service account opening, closing, or management February 25, 2016 - On - -, I drove 3 hours from Washington DC to -, PA for the sole purpose of closing my bank accounts with First National Bank ( who just bought out my bank - - of PA ). I went to the - branch on - - ( - - -, -, PA - ). I was met with, " We ca n't close your accounts until Tuesday because we do n't have account totals. '' Seriously? Way to plan for the merger! I signed all the paperwork and was told they would mail a check on Tuesday, - - to my temporary residence in -, MD. It 's only - miles away from - so should have arrived the next day. Wed... |
First National Bank of Pennsylvania Bank account or service account opening, closing, or management February 24, 2016 - -, headquartered in -, Pennsylvania, merged with First National Bank. Following the merger, online bank statements prior to the effective date of the transition ( -/-/16 ) are no longer available. ... |
First National Bank of Pennsylvania Bank account or service account opening, closing, or management February 4, 2016 - After poor customer service, I closed my account with First National Bank ( - - -, - MD - ) on - -. I have maintained a generous balance of more than $20000.00 and have never had an overdraft charge. I instructed the teller to wire the entire balance ( less the wire transfer fee ) to my account with - -. I was informed that afternoon that the process had been completed and my account was closed. Several days later the bank contacted me and informed me that the teller had specified a wire amount that was - cents too high. I confirmed that my account had been cl... |
First National Bank of Pennsylvania Bank account or service account opening, closing, or management January 14, 2016 - On - - between the hours of - and - I went to First National Bank located in - - , PA to close my savings account, after contacted them in the past by phone they indicated me that I must be in person to any branch in order to close the account. Around - they made an automatic transaction to my savings account with I asked to close in the afternoon, I call them nex day - - to clarify why they made the transaction and overdraft my account and charge $37.00 fee, if I was in person and with time the day before in the bank to closed the savings and avoid this situation.... |
First National Bank of Pennsylvania Bank account or service problems caused by my funds being low November 10, 2015 - I started the weekend with my account at - dollars. I had my rent come out on monday which was - During the weekend I deposited money that I knew would not be available until tuesday. On tuesday the money was made available from my deposit. Also on tuesday my transactions from the weekend posted. According to my account history provided by the bank to me, Before any transactions posted I carried a balance of - dollars. I had - transactions post all of which were less than the amount of the deposit I made over the weekend. According to bank policy which was verified to me by the ban... |
First National Bank of Pennsylvania Bank account or service problems caused by my funds being low June 12, 2015 - I am contacting you about - overdraft fees that were placed on my First National Back checking account. I contacted the costumer service department on - - about these fees and was told that someone will contact me about them. No one has contacted me at all. On - - 2015 my account balance was $13.00. I also deposited a check for $15.00 on - - which was a - so I knew it would not clear until the following -. I spent $8.00 with my debit card on - - at a - gas station. The bank is telling my that the - purchase overdrew my account because that purchase ... |