First National Bank of Pennsylvania Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

First National Bank of Pennsylvania Bank account or service department,

Checking account Problems caused by my funds being low Pennsylvania

My bank reordered transactions in order to charge more overdraft fees from my checking account. They took the largest withdrawal first, in order to overdraw the account, then charged $37.00 for each additional withdrawal, for a total of $180.00 in overdraft fees. When I called to inquire about why they reordered the charges, they said " that was their policy. '' I believe this a predatory policy and First National Bank has previously settled a class-action lawsuit related to this.

First National Bank of Pennsylvania customer in Pennsylvania
May 19, 2016

* Source: CFPB Complaint Database

First National Bank of Pennsylvania response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3First National Bank of PennsylvaniaComplaint HistoryComplaints2/20156/201511/20154/20165/20167/20169/201610/20161/2017012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3First National Bank of PennsylvaniaProblems caused by my funds being low35.7%50.0%14.3%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageProblems caused by my funds being low0.1%2.9%3.1%3.4%2.6%41.1%46.2%0.6%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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