Checking account Account opening, closing, or management
First National Bank of Pennsylvania Bank account or service department,
Checking account Account opening, closing, or management Pennsylvania
On - -, I drove 3 hours from Washington DC to -, PA for the sole purpose of closing my bank accounts with First National Bank ( who just bought out my bank - - of PA ). I went to the - branch on - - ( - - -, -, PA - ). I was met with, " We ca n't close your accounts until Tuesday because we do n't have account totals. '' Seriously? Way to plan for the merger! I signed all the paperwork and was told they would mail a check on Tuesday, - - to my temporary residence in -, MD. It 's only - miles away from - so should have arrived the next day. Wednesday, the - came and went. Thursday, the - came and went and still no check. I called Friday, the - and was told the checks were n't mailed until Thursday and should arrive early this week ( - - or - ).
a main bank or corporate or whatever in - first and would be sent out from there sometime. " Probably Monday or Tuesday she said but that was a guess. She did not verify that they were indeed sent out. '' Meanwhile, I have $50.00 in cash to my name which I used to open the account at the new bank. I have an overdue credit card which is now maxed out because I have no cash and First National Bank has my $15000.00 in limbo for almost 2 weeks and the best part is I now owe a late fee and all the interest on it because of this whole screwed up process and the repeatedly being lied to. I also have no way to pay my electric bill or buy groceries. Way to go First National. I clearly made the right decision to close my accounts when they bought out -. I want my - money!!!
First National Bank of Pennsylvania customer in Pennsylvania
Feb 25, 2016
* Source: CFPB Complaint Database
First National Bank of Pennsylvania response to complaint:
Closed with explanation
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