First National Bank of Pennsylvania Bank Account Or Service Complaint

Checking account Account opening, closing, or management

First National Bank of Pennsylvania Bank account or service department,

Checking account Account opening, closing, or management Pennsylvania

On - -, I drove 3 hours from Washington DC to -, PA for the sole purpose of closing my bank accounts with First National Bank ( who just bought out my bank - - of PA ). I went to the - branch on - - ( - - -, -, PA - ). I was met with, " We ca n't close your accounts until Tuesday because we do n't have account totals. '' Seriously? Way to plan for the merger! I signed all the paperwork and was told they would mail a check on Tuesday, - - to my temporary residence in -, MD. It 's only - miles away from - so should have arrived the next day. Wednesday, the - came and went. Thursday, the - came and went and still no check. I called Friday, the - and was told the checks were n't mailed until Thursday and should arrive early this week ( - - or - ).


a main bank or corporate or whatever in - first and would be sent out from there sometime. " Probably Monday or Tuesday she said but that was a guess. She did not verify that they were indeed sent out. '' Meanwhile, I have $50.00 in cash to my name which I used to open the account at the new bank. I have an overdue credit card which is now maxed out because I have no cash and First National Bank has my $15000.00 in limbo for almost 2 weeks and the best part is I now owe a late fee and all the interest on it because of this whole screwed up process and the repeatedly being lied to. I also have no way to pay my electric bill or buy groceries. Way to go First National. I clearly made the right decision to close my accounts when they bought out -. I want my - money!!!

First National Bank of Pennsylvania customer in Pennsylvania
Feb 25, 2016

* Source: CFPB Complaint Database

First National Bank of Pennsylvania response to complaint:
Closed with explanation

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