Checking account Account opening, closing, or management
First National Bank of Pennsylvania Bank account or service department,
Checking account Account opening, closing, or management Pennsylvania
A bank I held a checking account with was purchased by First National Bank. My checking account and funds were moved to a new bank without my permission. When I attempted to close this account multiple times over the phone I was told I could not due to various issues. First I was told the account was in transition and would have to call back in a few days. Then was told I could n't close it over the phone and had to go to a bank branch. During this time of me actively trying to close the account a recurring payment I had set up with my actual bank hit the purchased account and I was charged $200.00 in overdraft fees. When I attempted to have these waived due to circumstances above I was told I had authorized the payments ( which I had not ) and failure to pay immediately would cost an additional $12.00 a day. This was the most unbelievable experience I 've had as I was being hijacked and extorted.
First National Bank of Pennsylvania customer in Pennsylvania
Jun 18, 2016
* Source: CFPB Complaint Database
First National Bank of Pennsylvania response to complaint:
Closed with monetary relief
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