First National Bank of Pennsylvania Bank Account Or Service Complaint

Checking account Deposits and withdrawals

First National Bank of Pennsylvania Bank account or service department,

Checking account Deposits and withdrawals Pennsylvania

I made a cash deposit into my checking account on -/-/2016, at an ATM at - Bank - ATM which the bank I use. The cash deposit was credited on -/-/2016, however, on -/-/2016 the bank charged my account an overdraft fee. I called customer service and was informed that cash deposits made at an ATM are not automatically credited to the account and must be made in person at a branch before -. It is my understanding that a cash deposit is immediately credited and can not be held. THe bank held the cash deposit and charged an overdraft fee.

First National Bank of Pennsylvania customer in Pennsylvania
Dec 02, 2016

* Source: CFPB Complaint Database

First National Bank of Pennsylvania response to complaint:
Closed with monetary relief

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