First National Bank of Pennsylvania Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

First National Bank of Pennsylvania Bank account or service department,

Checking account Problems caused by my funds being low Pennsylvania

I started the weekend with my account at - dollars. I had my rent come out on monday which was - During the weekend I deposited money that I knew would not be available until tuesday. On tuesday the money was made available from my deposit. Also on tuesday my transactions from the weekend posted. According to my account history provided by the bank to me, Before any transactions posted I carried a balance of - dollars. I had - transactions post all of which were less than the amount of the deposit I made over the weekend. According to bank policy which was verified to me by the bank manager transactions post from large to small. therefore i had enough funds to cover all transactions, and my bank register confirmed so. However, I was charged with almost - dollars in overdraft fees. Furthermore, I am having issues with getting more fees and dishonored payment fees because the banks original overdraft fees made me go into the negative almost - dollars. The bank claims no refunds unless bank error. I argue that it is a bank error because i had the funds available to cover all transactions. I spoke with the teller and manager as well as customer service. I was hung up on by customer service when the issue was brought up.

First National Bank of Pennsylvania customer in Pennsylvania
Nov 10, 2015

* Source: CFPB Complaint Database

First National Bank of Pennsylvania response to complaint:
Closed with explanation

Consumer disputes how First National Bank of Pennsylvania handled their complaint

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