First National Bank of Pennsylvania Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

First National Bank of Pennsylvania Bank account or service department,

Checking account Problems caused by my funds being low Virginia

I have a bank account in a state I no longer live in. I kept the account in case I needed to transfer to my mother 's account which I am a signer on. Since I am out of state I barely use that account. I use - often and accidentally charged the wrong bank account. The account had about - dollars and the transaction was for approximately $40.00 which overdrew the account. My mom contacts me to say her bank account which I am a signer on had been closed because of the balance on my account which I am sole owner on had been overdrawn for 30 days. She said my account was affecting hers somehow so I called the customer service. Customer service told me to contact the branch directly since there was nothing they could do. I called the branch and by chance immediately got the assistant manager. He said there was nothing I could do and that I should have kept up with the account. I explained I rarely use it and live out of state that the charge was a mistake. He said he could not waive the overdraft fees that now total $140.00.


I do not live in that state and am sole owner of the account so no one can make a deposit on my behalf. He took down my information - and said he would call back on Monday because he has to contact the back office which was told I can not contact directly. They never even warned my mother that they were closing her account and charged me ridiculous fees on one small mistake with - charging the wrong account. I just want to pay the overdrawn amount and not the fees that they kept racking up on me. They automatically withdrew from my mother 's account and overdrew hers to pay my account then closed hers so now her direct deposit on Monday will not be deposited and will be rejected. I just want to pay what - charged on my account and not have these overdraft fees. THey never contacted my mother to warn her about her account being closed as well. I am a - - - and the fact that this bank is taking advantage of a single mistake is immoral.

First National Bank of Pennsylvania customer in Virginia
Oct 28, 2016

* Source: CFPB Complaint Database

First National Bank of Pennsylvania response to complaint:
Closed with explanation

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