Checking account Account opening, closing, or management
First National Bank of Pennsylvania Bank account or service department,
Checking account Account opening, closing, or management Pennsylvania
On - - between the hours of - and - I went to First National Bank located in - - , PA to close my savings account, after contacted them in the past by phone they indicated me that I must be in person to any branch in order to close the account. Around - they made an automatic transaction to my savings account with I asked to close in the afternoon, I call them nex day - - to clarify why they made the transaction and overdraft my account and charge $37.00 fee, if I was in person and with time the day before in the bank to closed the savings and avoid this situation. They give a number to contact a supervisor - - this person never spoke with and someone told me he contact you and he never call me.
First National Bank of Pennsylvania customer in Pennsylvania
Jan 14, 2016
* Source: CFPB Complaint Database
First National Bank of Pennsylvania response to complaint:
Closed with monetary relief
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