Review and analysis of over 1,098 Conventional Adjustable Mortgage (Arm) complaints against Select Portfolio Servicing, Inc
Select Portfolio Servicing, Inc consumers have reported over 1,098 official complaints related to Conventional adjustable mortgage (ARM). Out of the 1,098 consumer complaints against Select Portfolio Servicing, Inc, 26% were disputed by the consumer (i.e. the consumer was not happy with how Select Portfolio Servicing, Inc responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Select Portfolio Servicing, Inc resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 2% resulted in non-monetary compensation.
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Select Portfolio Servicing, Inc Mortgage loan modification,collection,foreclosure April 2, 2017 - - -/-/2017. Initiated contact with SPS loan modification. The approval letter stipulated a payment of $1200.00 is required for 3 months, on -/-/-, -/-/- and -/-/- to be considered for a permanent modification. -/-/2017. Emailed & called SPS Relationship Manager - regarding questions about offer letter. She never responded. -/-/2017. Initiated call with SPS Representative - ; explained that due to my financial hardship I could n't pay rent late in my family 's current residence, as well as bounce bill payments as a result of paying the mortgage on the -. I c... |
Select Portfolio Servicing, Inc Mortgage loan modification,collection,foreclosure March 31, 2017 - I asked for a loan assumption since my husband died -/-/2011 and the mortgage was in his name only and I wanted to start a loan modification process. I was denied as a widow.... |
Select Portfolio Servicing, Inc Mortgage settlement process and costs March 29, 2017 - I asked for a loan Modification ... .has paid the trail period a few times ... But the loan interest is still high and the payments not as good as - and otehr banks ... THey are not discountqsing THe Obama - discount of $100000.00 per mortgage ... loan ... Iasked for a modification agreement not a lien modification agreement ... .We both must agree on something and erase all the arrears since this loan is a toxic loan, given up from - - They should give what the consumer can afford ... SPS servicing can only erase $300.00 or less on d payments infact other banks and collection ... |
Select Portfolio Servicing, Inc Mortgage loan modification,collection,foreclosure March 28, 2017 - I applied for a loan modification on an adjustable rate mortgage in -/-/- due to getting injured on my job and having a curtailment of income. I 've been compliant to the all of the request made by SPS and I 've received seven letters stating that all of the documents have been received and are perfected and that SPS will send the file to an underwriter for review. The underwriters are n't reviewing the documents that are being sent and requesting the same documents again. On -/-/- SPS requested clarification on paycheck stubs to determine if I get paid every two weeks or twice a mon... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account March 7, 2017 - 1. I had a fire in my home. 2. The insurance carrier issued a check to cover damage payable jointly to myself and the mortgage company. 3. I endorsed the check and sent to the mortgage company. 4. They deposited it and requested I send them numerous docs then more docs. I did but there is no end in sight.... |
Select Portfolio Servicing, Inc Mortgage loan modification,collection,foreclosure March 1, 2017 - Select Portfolio Servicing sent me a repayment plan with outrageous terms in -/-/-. They requested a monthly repayment of $6600.00 per month for 12 months and a balloon payment at the 13th month for over $40000.00. This is extortion. They also provided NPV information with only - items on it. The NPV had old financials from -/-/-. They never contacted me to ask me if my income was still current. They also claim that both me and my ex-husband has the same - credit score which is not true. They just pulled these numbers out of thin air and created some foolishness. They also ... |
Select Portfolio Servicing, Inc Mortgage loan modification,collection,foreclosure February 28, 2017 - I originally financed my single family owner occupied home thru - -/-/-. The current servicer Select Portfolio Servicing fraudulantly created an assigmnet and recorded it at my local town hall purporting to assign my loan into a RMBS with - as trustee. I have a copy of the Pooling and Servicing ( PSA ) agreement for this RMBS. Some of the many problems are the RMBS closed in - of - ( per the PSA ), PSA states all loans would have to be securitize prior to the closing day in - of - plus 90 days, SPS assigned my mortagage into the trust in -, SPS lacks authority to assi... |
Select Portfolio Servicing, Inc Mortgage loan modification,collection,foreclosure February 28, 2017 - I have a several complaints towards this company but this is the newest. I spoke with a " relationship manager '' at Select Portfolio Servicing. As instructed by the correspondence I received almost EVERY day and set up several monthly payments. I just received a check with a letter stating they wo n't accept a partial payment??? I then sent them a message to cancel the -/-/- payment since they 're just going to return it. That was yesterday. Today the payment is attempting to come out of my bank account?? I do n't get it. It 's like one hand does n't know what the other is doing. I am al... |
Select Portfolio Servicing, Inc Mortgage loan modification,collection,foreclosure February 27, 2017 - I lost my job and fell behind on my mortgage payments... |
Select Portfolio Servicing, Inc Mortgage application, originator, mortgage broker February 17, 2017 - I am involved in what has to be the longest re-finance of a loan ever!! I own a rental property and because of divorce, losing my job and the interest rate adjusting, I couldnt afford the payment so I applied to - to refinance the loan instead of defaulting. This started in the middle of - and was going along great when - decided to sell the loan to SPS ( select portfolio servicing -approx - ) - this has to be the WORST company ever!!! I have been submitting the RMA since then monthly and have had to submit one section ( section - ) no less than 9 times ( I am not kidding-I hav... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account January 23, 2017 - Select Portfolio has the correct address for me. I have notified Select Portfolio of my new address ( or addresses ) pursuant to the Select Portfolio 's requirements for receiving a notice of a change of address.They allegedly sold their servicing rights on - -, -. Select Portfolio did not follow the law regarding sending a notice of transfer 15 days prior to date of transfer. ( See 12 C.F.R. 1024.33 ( b ), and CFPB Bulletin -, Date : - -, -, Subject : Compliance Bulletin and Policy Guidance : Mortgage Servicing Transfers )... |
Select Portfolio Servicing, Inc Mortgage settlement process and costs January 22, 2017 - This is in reference to CFPB Case number : -. On -/-/- I submitted a complaint about Select Portfolio Servicing ( SPS ) in reference to account number -. On - -, - I received a response from SPS. In this response SPS clarified the following : Prior Response : On - -, -, SPS sent a response advising that a response would not be provided because more than a year had passed since SPS has serviced your account. SPS is the current servicer of the account and we apologize for any confusion our previous response may have caused. Validation of Debt In your inquiry, ... |
Select Portfolio Servicing, Inc Mortgage loan modification,collection,foreclosure January 18, 2017 - I applied for the Keep Your Home California program which would have assisted me with receiving benefit assistance up to - to be applied to my principal balance. SPS has refused to allow me to participate in this program that could potentially save my home. It appears to me that I may be retailiated against due to reporting them to various other government agencies after numerous HAMP home modification loan denials.... |
Select Portfolio Servicing, Inc Mortgage credit decision / underwriting January 14, 2017 - Chapter - Bankruptcy due to Mortgage Fraud, - - - forced into Ch.- to prevent illegal foreclosure. Ch - paid in full in Texas - - -. BK closed - -. Beginning - -, Trustee ordered the payments be made directly to Select Portfolio Servicing. Every payment was made on time. However, SPS refused to take my account status and reporting out of bankruptcy status and refuses to report my excellent credit history to all - credit bureaus, preventing me from refinancing at a lower interest rate. I was transferred to SPS while in a loan MOD with -, who were the on... |
Select Portfolio Servicing, Inc Mortgage loan modification,collection,foreclosure January 1, 2017 - To whom it may concern, SPS Servicing I wanted to give an understanding to my servicer of what occurred during the transfer of my loan from - to SPS. I divorced -/-/-.- changed his address to - - address.Per court order of the divorce degree, the house was my-my soul possession. On -/-/-, my ex-husband - - - quick claimed his interest of our house to me. On -/-/-, my original loan of - was to have the Deferred Principal Reduction amount.Interest Bearing Principal Balance and this amount were - Interest at the rate of 8.625 %. My first monthly payment s... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account December 31, 2016 - SPS servicing is the most unscrupulous mortgage component I 've ever dealt with. The second time my mortgage was due to their company ( because my mortgage was sold to them after 10 years with - - - who were great ) they charged me twice for an online mortgage payment transaction. I attempted to pay my mortgage online and their system kicked me off and told me to try again. So the next day I did, because I 'm responsible and pay my bills on time. Well turns out that my first attempt to pay was apparently processed but I did n't get confirmation of that! So when I paid again they charg... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account December 23, 2016 - My mortgage was purchased last year by SPS ( Select Portfolio Servicing ) from - -. Prior, I used to pay approximately $250.00 per month in excess of my contractual obligation, and per the terms of a loan with no prepayment penalty, any payments in excess of the contractual amount are posted to the principle amount. In the future, I intend to make considerably more " over '' payments. On my most recent statement, SPS notified me that unless a full contractual payment is made, any overage would remain in " in-posted '' status until it builds to a full contractual amount. As my contractu... |
Select Portfolio Servicing, Inc Mortgage loan modification,collection,foreclosure December 21, 2016 - Our mortgage was sold to SPS by - just a couple weeks before we were going to be closing on our short sale. We have been working with SPS since - and initially they ran our request for short sale under the wrong terms so it was denied. After finding that out we had to resubmit all the paper work, by our short sale specialist, who called every week and asked how things were going was told they had all the necessary information and were waiting for a decision. At the end of - they mailed us a letter saying that the terms from the second mortgage do not meet their requirements, which was... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account December 20, 2016 - - -, - - - - -, - - - -, Director Headquarters address Consumer Financial Protection Bureau - - - - - - -- -- -- Dear - - ; RE : SPS : - - SPS refund excessive property taxes from - to - estimated has $81000.00 plus interest by - -, -. I would like for SPS to assume the responsibility of collecting the over paid taxes fro - - Findings After numerous attempts to sale - - - -, - real estate experts have informed me that the failure to sale my property for over two ye... |
Select Portfolio Servicing, Inc Mortgage loan modification,collection,foreclosure December 19, 2016 - SPS - - - - - -, - - CA - - - SPS currently has an authorization for -, and a complete short sale package. SPS is refusing to work on this short sale until the Broker from the Listing Agents firm is authorized by the homeowner. This is absurd and unnecessary. The homeowner has NOT authorized this person ( the broker ) to be on the authorization. SPS is claiming the investor is forcing this to be a part of the short sale. The investor does not yet own the property and has no right to determine who is the authorized party. Nor does the listing agent need to be... |
Select Portfolio Servicing, Inc Mortgage application, originator, mortgage broker December 17, 2016 - I modified my house - 2016 with Select Portfolio Servicing. through HANDS in Florida It was approved with a three months trial of which I had to call to get the this information, I told them that I will not pay any money until I get it in writing. I did it in writing for the trial period. The permanent document to sign, I did not get until - 2016 dated in - 2016. I have been paying my new approved mortgage every month since then, but they keep sending me threatening letters that if I do not pay the $4100.00 which is the amount I was delinquent before the modification. Then, they s... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account December 17, 2016 - I am a - year old widow who has resided in the same home since 1977. I have gone through a few financial problems but am now finally getting my life back on tract after a few setbacks. My problem that is I have been with the same mortgage company for many years and have been paying an outrageous interest rate of 8.29 %. I have contacted them on a number occasions to see if I could do a refinance to get my interest rate lowered to what it should be, but each time I was denied for one reason or another. I even tried the HARP loan which I was also denied for. I have maintained my property well... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account December 16, 2016 - Select Portfolio Servicing has been deceptive and intimidating. It has been difficult for me to find my past due balance. I missed a regular monthly payment. When I attempted to make a payment to try to get caught up I could not find my past due balance. My printed statement listed a past due balance, but it did not list a payment that I had made prior to the statement being generated. My online account did not list a past due balance at all. It only told me that I had a regular monthly payment due. It also did not list any late fees or other fees of any kind. I then received a letter stating ... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account December 16, 2016 - SPS Servicing currently services my mortgage. I have lived here for 15 years. On - -, 2016 I became a victim of identity theft. Taxes were filed using my ssn. Fraud report filed. All - credit bureaus put a freeze on my credit. I contacted SPS immediately as I did any/all accounts I pay. I did not want a loan modification. Just wanted to communicate why I fell behind. They refuse to work with me on the mere $4000.00 I am behind. No option to pay in 1-3 months along with my current mortgage which is very affordable ( $810.00 ) They have more than enough documentation as to why and h... |
Select Portfolio Servicing, Inc Mortgage loan modification,collection,foreclosure December 15, 2016 - Hello, I am in the middle of a loan modification. My loan servicer asked me to send in a cashiers check for $200.00 to cover the cost of the appraisal. The letter states " to send $200.00 within 14 days of this letter ''. The letter was written -/-/2016 I did not receive the letter until just prior to the 14 day period. I contacted the servicer and was told it must be mailed within 14 days not received. I then mailed the certified funds immediately. The loan servicer then cashed the check, kept the funds and denied my appraisal since they did not receive the funds within 14 days, not wha... |
Select Portfolio Servicing, Inc Mortgage loan modification,collection,foreclosure December 13, 2016 - I 'm a - year old - that has a 10.99 % interest rate on my primary property with loan servicer Select Portfolio Servicing. I requested a refinance so that I can lower my interest rate and mortgage payment and SPS advised my to apply for a loan modification. I was approved for a loan modification with an interest rate of 9.74 % and they added $2000.00 to my principal balance. SPS claims they based the loan modification on the information that I sent in. However, the information that I sent illustrated an income lower than they income they used to structure the loan modification. SPS wan... |
Select Portfolio Servicing, Inc Mortgage loan modification,collection,foreclosure December 13, 2016 - I received this loan in 2007 and was unaware that I had a negative amortization loan that would adjust and grow a balance every month. I am - and needed the funds to repair my home to accommodate my illness. I fell behind as soon as the loan adjusted and have been unable to get help with keeping my home. I can afford to pay my old payment based off of that loan. I was recently under review for a modification and was denied, they say I do not make enough money to keep my home and will not work with me to give me a payment close to my old payment. I do not agree that my income is insufficient... |
Select Portfolio Servicing, Inc Mortgage loan modification,collection,foreclosure December 13, 2016 - -/-/- - - - -, GA - Director - - Consumer Financial Protection Bureau -, - - Headquarters address Consumer Financial Protection Bureau - - - - - Dear - - ; I will lose my home on -/-/-. After a long history of exchanges exchange with the CFPB concerning the modification my home. A short sale or foreclosure of my home is scheduled for -/-/-. For years I have informed CFPB and SPS that may home appears Uneconomic. My Principle and Interest annual payments are less than my property taxes. Since the purchase of my home -/-/-... |
Select Portfolio Servicing, Inc Mortgage application, originator, mortgage broker December 12, 2016 - I have been been trying to get a loan modification for over a year, and its been between - different lenders - - - and Select Portfolio Servicing. I do n't know how and why this note is being bounced back and forth for the past 8 years. I do n't understand why this being done without giving me notification and consent if I wanted to find another lender or not. After talking with another lender, I had requested a loan modification with Select Portfolio Servicing, and there is no trace of this at the request - -, they have not been able to produce the modification at all. I fee... |
Select Portfolio Servicing, Inc Mortgage loan modification,collection,foreclosure December 12, 2016 - We were approved for a modification on -/-/2016 pending - trial payments beginning - -, 2016. We made those payments and have made - more monthly payments. On -/-/2016, I was told that I should have received the documents for the final modification 30 days after they received the last document, which was received on -/-/2016. On -/-/2016, the website showed that the Property appraisal was received. On -/-/16 I was told that they were working on final terms and we should receive a package any day. On -/-/16 we received a letter that SPS was waitin... |
Select Portfolio Servicing, Inc Mortgage loan modification,collection,foreclosure December 12, 2016 - US BANK, As Trustee, Successor in Interest to - Bank, NA, as Trustee For - Mortgage Trust - - -, MN - -/-/2016 QUALIFIED WRITTEN REQUEST - : Acct # - / - To Whom It May Concern : This request for information is submitted pursuant to Regulation - - under RESPA. This request is not duplicative of any prior request for information on the above referenced loan account ( - ). We have received correspondence indicating that a certain - was consulted and named as a " Foreclosure - '' representing US Bank, As Trustee etc. in a foreclosure matter in New York. ... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account December 10, 2016 - SPS provided - Deeds of - for the same date. The Deed of Trust which was recorded and filed in the - Recorder 's Office, on -/-/2004 with the file number of - was altered from the - we originally signed. At no time did we have knowledge or authorize anyone to alter the Deed of Trust after we signed and notarized it. There are also missing signatures on pages and a signature of a person as a borrower who was not an applicant on the loan.... |
Select Portfolio Servicing, Inc Mortgage loan modification,collection,foreclosure December 8, 2016 - Since - of 2013, I have been going submitting documents to modify my home and the company who I have my mortgage with has been asking me to submit the same documents over and over again. My interest is going up this month - - - 4.75 %. The reason I need to modify my home is because I was getting child support of $750.00 and it ended in -. I submitted my documents 3 mths in advance in order to give them ample time to work on my modification. However, they are giving me the run around and continue asking me for documents they already have. I have continued paying my mortgage and... |
Select Portfolio Servicing, Inc Mortgage loan modification,collection,foreclosure December 5, 2016 - It has come to our attention from external sources that a lawsuit has been filed against - - and - - in the State of New York solely by US Bank, National Association, as Trustee, Successor in Interest to - Bank, National Association, as Trustee for - - Mortgage Trust, -. We have no contractual relationship with US Bank, as Trustee and deny any and all allegations of any amounts US Bank, as Trustee. On - -, - - - - from US Bank Corporate Trust Services wrote us a letter ( Attached ) in response to a Qualified Written Request. The - 's letter stated, ... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account December 4, 2016 - This is a DEMAND FOR VALIDATION OF DEBT to US Bank, As Trustee, Successor in Interest to - -, as Trustee for - - - - -, - - - - - - - -, - - - : Acct # - / - To Whom It May Concern : Please treat this letter as a " qualified written request '' under the Federal Servicer Act, which is a part of the Real Estate Settlement Procedures Act, 12 U.S.C. 2605 ( e ). We have received correspondence indicating that U.S. Bank National Association, as Trustee, Successor in interest to - -, - -, as trustee for - - - - -... |
Select Portfolio Servicing, Inc Mortgage loan modification,collection,foreclosure December 1, 2016 - In addition to the response from the lender/servicer, we were advised that the lender/servicer would take into account the documentation requested to increase our income. In addition, we provided documentation regarding the status of the SS - claim for which my husband has counsel. Attached is the correspondence from them, claiming permanent - income for my husband, which is pending hearing. In addition we forwarded to our counsel on the foreclosure case, - - -, - - - - - -, -, the response of the lender/servicer directing us to contact - -, -, This... |
Select Portfolio Servicing, Inc Mortgage loan modification,collection,foreclosure December 1, 2016 - My wife and are currently in the middle of a loan modification work out with Select Portfolio Servicing. We have been resubmitting all of the same paperwork for the last two and a half years and we still ca n't get a closure from this lender. Now our loan is being transferred to a new servicer on -/-/2016 and SPS our current servicer put a foreclosure sale date on our property of -/-/2016. Hears the unethical business act that SPS is doing to us, we are currently in the loan modification workout dept. We really need help stopping our Foreclosure Sale Date on -/-/2016. We have followed... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account November 29, 2016 - On numerous occasions I have sent Qualified Written Requests ( QWR ) to Select Portfolio Servicing ( SPS ) for them to prove they have written authorization via a valid Pooling and Service Agreement or via a Certified Assignment submitted to the - County Recorder 's Office that they legally and lawfully were assigned as servicer to an alleged note attached to my property by investors of - - Mortgage-Backed Security. SPS was also required explain why they sent me two different Deeds of Trusts to the same property with one dated - -, 2004 that was obviously altered by someone and ... |
Select Portfolio Servicing, Inc Mortgage loan modification,collection,foreclosure November 29, 2016 - I have spent months providing Select Portfolio Servicing with requested documentation pertaining to my deed of lieu we agreed upon. Today I have received a letter stating that my loan is to be restarted. They are requesting information I have already provided to them. Instead given me the answer to their decision regarding my deed of lieu. The process abruptly restarted all while I am communicating with them asking for more time to contact my daughter to get the new unexpected documentation. In the intervening period of time, I send the new requested documents on my behalf. This whole conversa... |
Select Portfolio Servicing, Inc Mortgage loan modification,collection,foreclosure November 11, 2016 - Our real estate company filed a counter offer on a HAFA short sale on -/-/2016. They called back to confirm the counter offer was received, here is the timeline of calls to SPS : -/-/- sent update offer $310000.00 -/-/- New offer in review. sale date postponed -/-/- in review -/-/- in review -/-/- in review -/-/- in review -/-/- in review -/-/- in review -/-/- SPS states counter offer LOST NOT IN REVIEW! The real estate company confirmed SPS had the - short sale counter offer on -/-/2016 which helped postpone a sale date. And then - wee... |
Select Portfolio Servicing, Inc Mortgage loan modification,collection,foreclosure November 2, 2016 - I applied for a loan modification which has been in progress for some time now, with select portfolio servicing, i have spoken to them in the month of -, - on - -. - -. - and - /16 regarding varies requested documents that were sent in and received the last person i spoke to was a - - - on - about - ; - in the afternoon, i was told that they had everything in that was needed, at no time was there ever mention that some thing was wrong or there was something missing, well today i got a letter stating that my file was closed because of missing documents ... |
Select Portfolio Servicing, Inc Mortgage loan modification,collection,foreclosure November 1, 2016 - I am trying to short sell my house but the attorney representing the servicer ( SPS ) will not allow a short sale. We did receive all the paper work and online access to file the required documents and have an executed contract for a short sale but law firm is blocking it. I am also seeking relocation funds.... |
Select Portfolio Servicing, Inc Mortgage loan modification,collection,foreclosure October 27, 2016 - Because they failed to validate the debt in the timeframe allotted according to the FDCRA and other applicable laws this item was legally deleted from my file. After my wife filed a claim against them with CFPB stating that had failed to validate her debt and therefore should remove it from her credit report, they in turn RE-INSERTED the erroneous information on my credit report on -/-/2016. Select Portfolio Servicing has worked overtime to ruin our life with their fraudulent reporting. They have further sought to even comply with the law in reporting to the credit bureaus and have cause me ... |
Select Portfolio Servicing, Inc Mortgage loan modification,collection,foreclosure October 26, 2016 - We applied for a loan modification. After years we were denied. We have appealed the decision and submitted an entirely new package and we are currently under review for a loan modification. We live in the State of California and are protected under the Homeowner Bill of Rights from dual tracking. The HBOR restrictions on dual tracking foreclosure and loan mods prohibits mortgage servicers from advancing the foreclosure process if the homeowner is working on securing a loan modification. When a homeowner completes an application for a loan modification, the foreclosure process is essentially p... |
Select Portfolio Servicing, Inc Mortgage settlement process and costs September 28, 2016 - Included in this complaint are documents to validate the various events that have taken place with Wells Fargo. This has been an ongoing issue since - beginning with Wells Fargo filing an unreleased mortgage that included us in a foreclosure battle that should not have involved us, and has been ongoing and is still ongoing at present. This caused us to accumulate a debt of $100000.00 for legal representation. In addition, there was d a discrepancy with the legal description of our property. Several modified agreements were rejected because of the discrepancy in the properties legal descri... |
Select Portfolio Servicing, Inc Mortgage loan modification,collection,foreclosure September 27, 2016 - Select Portfolio Servicing - Inc., is the WORST company I have ever dealt with in life! Since -, -, I have been trying get the mortgage ( in my deceased father 's name ) lowered. I have consistently filled out paperwork, and sent in requested documents over and over again. ( I have those documents as proof along with dated receipt emails from Select Portfolio Servicing , Inc. ) My latest attempt has been to go online and request a modification/assumption ( or whatever the latest option ). However, I received a letter from Select Portfolio Servicing stating that my home would go into F... |
Select Portfolio Servicing, Inc Mortgage loan modification,collection,foreclosure September 25, 2016 - In - my father passed away and left the house that he had a mortgage on to me in his will that went through legal probate and the house was transferred to me through the courts. My husband and I never re-financed the loan into our names for we were not informed to do so it was my thought the mortgage would be legally put into our names by - who at the time has the servicing of the loan. They informed us that we could do a loan modification and then after a few months told us that was not possible because we were not on the loan, then they suggested assuming the loan and again after a few... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account September 23, 2016 - My mother passed away -/-/2014. I contacted the mortgage company about the situation. They told me i needed to send them the letters of authority. i did, called them back and they said they did not receive them. so i sent them again, called them, said they did not receive them. called them again and finally got some one to help me. they told me what i needed to send over to them and what email i needed to send it to. i did. never received a response. called them multiple times. would not talk with me. I called the estate attorney and he sent them the letter of authority four times. with a do... |
Select Portfolio Servicing, Inc Mortgage loan modification,collection,foreclosure September 20, 2016 - My mortgage payment for some land was $500.00 with SPS, the payment went up to $1300.00, effective -/-/-. I completed a loan modification in -/-/2016, sent all documents 6 different times, each time calling SPS to confirm receipt of documents. On one occasion, I call the IT to go over the application. I have spoke with numerous supervisors, staff have put me on hold for 48 minutes with no response. Each manager says I have provided all that is needed, but I then get a letter stating I did not provide enough information and to send more of the same information, after supervisors have... |
Select Portfolio Servicing, Inc Mortgage loan modification,collection,foreclosure September 17, 2016 - my hunsband got laid off from his job that he bend have for - something years.we had to let our car go back .son had to come back from collage.we coundnot afford my house payment.... |
Select Portfolio Servicing, Inc Mortgage loan modification,collection,foreclosure September 14, 2016 - Following Select Portfolio Servicing ( lender ) subsequent denial of the loan modification for the subject property located at - - - , - MN -, and select portfolio servicings letter dated - - 2016 explaining - date values of the subject property. I applied to Select Portfolio Servicing on - -, 2016 for approval of a short sale. My request has yet to be reviewed by Select Portfolio Servicing, no relationship manager has been assigned to the file and I have not received a single correspondence from the lender regarding my application.... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account September 12, 2016 - On -/-/-, I phoned in my -/-/- payment and I was told that I am still one payment behind when I questioned them about the statement still showing due for 2 payments and also accumulated late fees. The payment in question, is my - - payment, which was - of the 3 month trial payments for the modification. This payment along with -/-/- and -/-/- payment was phoned in on - -, -. I was asked to send in proof of this payment, which has been done numerous times, but I still sent my bank statement showing the money coming out on -/-/-. Spservicing als... |
Select Portfolio Servicing, Inc Mortgage loan modification,collection,foreclosure September 10, 2016 - Select Portfolio Servicing , Inc. continues to evade simple, basic questions I have posed to them regarding the validity of my mortgage debt, and instead, is relying on twisted words, half-truths, incomplete answers and non-answers in a desperate attempt to hide the truth. Specifically, I sent via Certified Mail, and SPS rec 'd on - -, a formal 'Dispute of Validation of Debt ' and in short, the reply from SPS was wholly inadequate. As - case in point, federal law requires that the debt collector ( SPS ) provide the true identity of the 'creditor ', and yet, all I rec 'd was a jumb... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account September 9, 2016 - Select Portfolio Servicing, Inc. ( SPS ) took over my loan from - -, -. SPS told me that my last payment was make on - -, - in the amount of $1500.00 and my next payment is due on - -, - my next payment amount is -. SPS gave me the incorrect amount the bank say that I own them, $1500.00 for at lear 15 months, the total payment SPS did not add to my account is $22000.00. Base on this dispute and the servicer to prepare the loan modification for me said that they did submit the loan modification on - -, -. I did call in to check the status for my loan... |
Select Portfolio Servicing, Inc Mortgage loan modification,collection,foreclosure September 7, 2016 - Hi my name is - - and my property was foreclosed on -/-/2016 by SPS " Select Portfolio Services '' located on - - - -, - -, CA -, I was currently working with the lender to obtain a loan modification, I am confident I qualify for a government program that would have saved my home but the lender refused to work with me, I do believe i was the victim of a wrongful foreclosure as i feel this was a predatory loan.... |
Select Portfolio Servicing, Inc Mortgage loan modification,collection,foreclosure August 26, 2016 - In - 2016 we lost out on a short sale buyer for our home due to Select Portfolio Servicing Companies customer service department not providing updates to the real estate agents for the buyer and seller in a timely manner. The poor communication caused the seller, myself, who has Select Portfolio as my loan servicer to lose the sale ; the buyers pulled out of the deal. A complaint was filed with CFPB by myself based on SPS loan servicing issues. I was contacted by theOmbudsman office who did not relive the complaint but stated that all we would need to do was obtain another buyers contract a... |
Select Portfolio Servicing, Inc Mortgage loan servicing, payments, escrow account August 20, 2016 - SPS bought my loan from - a couple of years ago. This year, they began trying to raise my mortgage payment up to more than $200.00 a month. When I asked for an explanation I got different answers from different reps. The first told me that - County had contacted them and told them I had n't paid enough in taxes in 2015. I viewed my tax bill online and called the county tax assessor. Not true. I paid in full and early. The next rep told me that SPS had underescrowed and the $200.00 more a month was to address the deficit. At the time, there was about $1900.00 in my escrow account. N... |
Select Portfolio Servicing, Inc Mortgage loan modification,collection,foreclosure August 10, 2016 - SPS - - - - - - - - -, - CA - Short sale was started on -/-/-. SPS spent 3 months using purposeful miscommunication and 'misplacing ' documents as a way to delay decisioning on the file in an attempt to defraud their investor in order to collect their 'double-fee ' for servicing a defaulted loan. On - we were told the value came back at - and refused to give a counter amount. On - we sent a counter offer and contractor bids for the value dispute. On - SPS decided they will no longer accept contractor bids for the value dispute and the... |
Select Portfolio Servicing, Inc Mortgage loan modification,collection,foreclosure August 5, 2016 - Select Portfolio Servicing negligently misrepresented a short payoff transaction that resulted negatively on my credit and caused damages to me. In 2016, I contacted SPS as they sent me a letter informing me that my mortgage would significantly increase due to a rate increase. Therefore, I asked them what are my options to avoid a rate increase as I had just completed the HAMP program and was on a good track which I wanted to maintain. The rep stated that I had the option to submit an offer to the investor and if accepted would be accepted as payment in full. I had asked the representative if ... |
Select Portfolio Servicing, Inc Mortgage application, originator, mortgage broker August 2, 2016 - - -, - Director - - Consumer Financial Protection Bureau - - -, IA - Headquarters address Consumer Financial Protection Bureau - - - - - Dear - - ; RE : SPS ACCOUNT : - -- -- -- - : ( - ) - RE : ADDITIONAL CLARITY Please allow me to reintroduce myself. My name is - -. I purchased a home at - - - in - -. I was returning back to the US after servicing my country not in the military but as being - - - - - - - based in - -. I invested my life savings of $200000.0... |