Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure
Select Portfolio Servicing, Inc Mortgage department,
Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure Florida
In addition to the response from the lender/servicer, we were advised that the lender/servicer would take into account the documentation requested to increase our income. In addition, we provided documentation regarding the status of the SS - claim for which my husband has counsel. Attached is the correspondence from them, claiming permanent - income for my husband, which is pending hearing. In addition we forwarded to our counsel on the foreclosure case, - - -, - - - - - -, -, the response of the lender/servicer directing us to contact - -, -, This response was also given to you on our previous complaint case # -. Our attorney attempted to communicate with said attorney, with no response back from her regarding the review of our loan modification application. In the last few days, we found out that - - had not been returning the correspondence, and telephone inquiries, as she was not longer with the Plaintiff 's law firm, and new counsel has been assigned. My husband 's condition has worsened, and the claim for permanent - is pending before SS and is based on my husband 's prior income. We are certain that with my additional income,
added to the total income amount. We believe that our application has not been given fair review, and we are filing this complaint. The trial date we have of -/-/2016 needs to be postponed to provide adequate time for a fair examination of the income, for the increases of mine which I have provided, and for Social Security to determine the monthly permanent - amount. Again, we were assured that the -/-/2016 denial would be reviewed with the documentation submitted to prove a greater income stream, which was previously ignored. This was the reason why they needed more time yet no such review was in process which meant they were not truthful to the court and to us. We need your help to be given a fair and honest chance to keep our homestead.
Select Portfolio Servicing, Inc customer in Florida
Dec 01, 2016
* Source: CFPB Complaint Database
Select Portfolio Servicing, Inc response to complaint:
Closed with explanation
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