Select Portfolio Servicing, Inc Mortgage Complaint

Select Portfolio Servicing, Inc Mortgage department,

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure California

SPS - - - - - - - - -, - CA - Short sale was started on -/-/-. SPS spent 3 months using purposeful miscommunication and 'misplacing ' documents as a way to delay decisioning on the file in an attempt to defraud their investor in order to collect their 'double-fee ' for servicing a defaulted loan. On - we were told the value came back at - and refused to give a counter amount. On - we sent a counter offer and contractor bids for the value dispute.


SPS then started their second round of delaying tactics - purposeful miscommunication and 'misplacing ' documents. Requesting - version of a form, and then the next week requiring something different. They also started requesting documents that had been sent to them over 4 months prior. These delay tactics have been going on for FOUR MONTHS. Today, we found out that the file was closed out on -/-/-. NO ONE INFORMED US WHEN WE TALKED TO THEM ON -/-/-. This is nothing but gross incompetence and delay tactics on SPS 's part.