Ditech Financial LLC Conventional Adjustable Mortgage (Arm) Complaints

Review and analysis of over 754 Conventional Adjustable Mortgage (Arm) complaints against Ditech Financial LLC

Ditech Financial LLC consumers have reported over 754 official complaints related to Conventional adjustable mortgage (ARM). Out of the 754 consumer complaints against Ditech Financial LLC, 22% were disputed by the consumer (i.e. the consumer was not happy with how Ditech Financial LLC responded to their complaint) and 100% were processed in a timely manner. 2% of consumer complaints against Ditech Financial LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 5% resulted in non-monetary compensation.

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New Conventional Adjustable Mortgage (Arm) Consumer Complaints


Ditech Financial LLC Mortgage loan servicing, payments, escrow account

April 5, 2017 - My husband and I are trying to pay off our mortgage. We made a payment - in -/-/- to go to principal only. They only applied - to principal and the rest on insurance which makes no sense because our insurance is through the payment and is up to date. I called and the representative said that was a mistake and it was fixed and would show up on the account in five days. So when I called back in five days it was not fixed. She told us that the request was put in but never completed and she would put in another request and would take another five days! We have been trying to pay this of...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

April 3, 2017 - Direct financial llc bought my mortgage from - in -/-/2016. I have made all payments on time. I received. Late notice in -/-/- so I called and they said I was a month behind. I sent proof that my -/-/- payment went to - and I 've paid on time from last -/-/- until present. They are ruining my credit by stating I have missed 4 months! I have pulled my online accounts and every payment has posted on time! I received another late notice in -/-/-! My payment posted on the -/-/-. Please help me with this matter. I am in the process of looking to buy but there is no ...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

March 27, 2017 - Ditech mortgage will not stop charging for optional insurance long after it has been cancelled. I have a cancellation letter dated -/-/2017 and the optional insurance continue to be billed. Even though the insurance was just $33.00, the non-payment generates late fees and causes the mortgage payment to appear on the mortgage statement as " suspended. '' In reality the optional insurance is paid to the -. The cancellation letter goes to me but it is unclear how Ditech is informed. This much is true, when I called Ditech on -/-/2017 and talked to - and then to - to complain about ...

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Ditech Financial LLC Mortgage loan modification,collection,foreclosure

March 26, 2017 - I am writing to cfpb to get help with my home I have a loan with ditech since 2001 who is a predatory lender. They will not work with me on loan. The original loan was - in 2001 they have my payoff as -, It is a manufactured home the county only value the property at -. I think the contract is invalid did not do a lot of stuff promised to us in the contract. I do not want to lose my property. My parents gave me the land that the house is on. Please help me to keep my property I have been trying to get help for years. Thanks...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

March 8, 2017 - Ditech mortgage was showing me as 2 times 30 in 2016. I printed off my payment history from their site and have cancelled checks to prove I was not late ever. Once I disputed with credit and filed a complaint with Ditech they agreed to research then marked me 5 times 30 for 2016. Again, I have never been late with them and have the proof from their website and my cancelled checks. Now they wont respond. I have been adversely affected by this as I can not refinance, and am not able to get pre approved to purchase a home which we were looking to do....

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

March 1, 2017 - Ditech apparently increased my mortgage payment by about $53.00 due to escrow changes. I inadvertently missed that for the -/-/- payment and paid the prior amount ( $1000.00 ) as that is what my automated bank payment had been set up to do. I then sent a second payment for the balance ( $53.00 ). Despite this they claim that they can not process the $1000.00 payment and that I now owe a $44.00 late fee. I 've never been late and this was a simple oversight for a small percent of my monthly payment....

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Ditech Financial LLC Mortgage loan modification,collection,foreclosure

February 15, 2017 - On - -, - I contacted - -, which served as the provider for the Accidental Death and Dismemberment Insurance carrier paid through my Ditech Financial, LLC mortgage regarding the cancellation of my policy. The representative at - - cancelled my policy, making the effective date of cancellation - -, -. However, I have continued to be charged by Ditech Financial, LLC each month the $24.00 premium for this policy, despite the policy being cancelled. I contacted Ditech in - and - of - and I was told both times that the policy had been cancelled and I will no...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

February 2, 2017 - I submitted an online bill payment to Ditech for a mortgage payment on -/-/- and confirmed with my bank ( - - - ) that the payment was mailed -/-/-. I was advised by a Ditech rep -/-/- that payments are backdated based on when payment was postdated, which I learned later may be incorrect. Ditech posted my -/-/- payment on -/-/- and reported 30-day late with all - major credit bureaus. I called Ditech -/-/- and they advised me they would escalate my customer service issue to a supervisor named - - so they can review recorded calls substantiating h...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

February 1, 2017 - DiTech Financial is claiming that we 've missed - payments and are proceeding with foreclosure as of - ... .we have NEVER missed a payment. We have talked to them, went through all our payment history, continue to make payments, we are a nervous wreck and do n't know what to do ... we have all the documentation and proof of payment ......

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

January 19, 2017 - I had a Mortgage with Greentree mortgage and then it became Ditec LLC They have raised my escrow for no good reason since my taxes have gone down. It also do n't make sense because two months before they raised my payments they sent me money because there was too much money in my escrow. This lender has a bad track record of being honest....

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

January 4, 2017 - The loan I secured in - for my home was with -. It was a 10-year interest only loan converting to an ARM based on the LIBOR. I just received notice from Ditech ( the fourth lender since - ) of the amount of my new payment beginning - -, -. I do n't have a problem with the interest rate going up because I understood that from the beginning. What I am now discovering, however, is that the amount applied toward principal is less than the previous year which leads me to wonder if the method they use for amortizing the loan will ever bring the balance to zero. In conversations wi...

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Ditech Financial LLC Mortgage loan modification,collection,foreclosure

December 23, 2016 - I have reapplied with Ditech for a loan modification and was just told that they can not stop my sale date for -/-/- because they needed my paperwork updated since mid -. I had sent in an updated package on -/-/- later to learn that the fax number they gave me to fax my documents to takes up to 10 days to update on their system. I was given a different fax number on -/-/- to which I sent in my package again and was told that it would be looked at within 24 hours. I called on -/-/- to check on the status and was told by - of the account managers that sh...

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Ditech Financial LLC Mortgage credit decision / underwriting

December 17, 2016 - Mortgage company is not releasing escrow surplus refund afterhome has been sold for over 60 days....

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Ditech Financial LLC Mortgage application, originator, mortgage broker

December 6, 2016 - Hello, I keep receiving phone calls and letters from Ditech financial for me to pay a loan I never obtained with them and they do not stop harrassing me....

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

December 1, 2016 - I had a chapter - bankruptcy that I was discharged from in - of 2015. I have - mortgages that are serviced by Ditech, loan # s - and -. Ditech continues to report my accounts as in Bankruptcy and has been appling additional payments to principal made during the bankruptcy period and since my release to future payments, instead of reducing my outstanding loan amount. I have contacted Ditech numerous times and have provided requested documentation and they have yet corrected either item. The process of correcting these items has cost me a tremendous amount of time and continues to...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

November 28, 2016 - After many years of enduring the difficulties of dealing with Greentree, now Ditech Mortgage, and paying their very high interest rate. My wife and I were able to improve our credit standing and refinance the high interest loan to a much lower rate with a local financial institution. We obtained a payoff letter from the Ditech website and our new company sent the funds as calculated by Ditech. The payoff amount was posted on - -, 2016. Instead of applying the total amount of the payoff to the principle portion remaining, Ditech applied $1700.00 to the - payment, and then the remaini...

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Ditech Financial LLC Mortgage loan modification,collection,foreclosure

November 16, 2016 - THIS COMPLAINT IS AN E-TENSION TO A PREVIOUS COMPLAINT FILED REGARDING MY SHORT SALE WITH MY MORTGAGE COMPANY AND THERE NON COMMUNICATION WITH ME REGARDING THE PROCESS AND PROCEDURES FOR LOSS MITIGATION. MY COMPLAINT WAS NOT ANSWERED IN A SATISFACTORY MATTER BUT IT DID PROMPT THE COMPANY TO AT LEAST RETURN MY CALLS REGARDING MY SHORT SALE. I HAD BEEN TRYING TO SALE MY HOME WITH A REAL ESTATE AGENT AT NO PROFIT FOR 2 YEARS PRIOR TO APPLYING FOR A SHORT SALE WITH NO LUCK. AT THE TIME OF MY FIRST COMPLAINT I HAD A VERY GOOD OFFER FOR $160000.00 AND MY PAYOFF FOR MY 1ST MORTGAGE WAS $140000.00...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

November 4, 2016 - I have mortgage that was originally a - - - account, then passed to Green Tree Services terrible service and even worst customer service, now the new Debt Collector Mortgage Holder is Ditech. This company is awful to make a payment over the phone takes for ever and after you are transfer to different individuals and you can finally make a payment they charge you $19.00 fee, which I understand is illegal the State of Massachusetts where I leave. I also have problems to make my payments online because their website is does n't always allow me to make my payments. Because of their inef...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

October 27, 2016 - I paid off my coop mortgage in full in - 2016. I have been waiting for my original stock certificate, note, and security agreement. According to NYS law, these documents are to be delivered to me within 45 days of payment of the mortgage. I 've called Ditech, sent letters, etc., but only get roboletters in the mail stating that it is looking into the situation. Clearly, the documents are lost. I had to pay $600.00 to get at least a replacement....

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Ditech Financial LLC Mortgage credit decision / underwriting

October 27, 2016 - I am a -. Bought a home in -, and have NEVER been late with a mortage payment in 20 years. I called Ditech ( the current bank who holds my loan, since it has been sold to - different banks in the last few years ) to request the $5000.00 " - '' incentive and to discuss refinancing my loan on -/-/-. Since then, I have called on several occasions ( too many to list here ) to see where I was in the process. Ditech has given me the run around, sent more paperwork for me to fill out, placed me on hold incessently, transfers me to other agents, and I NEVER receive an answer. Du...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

October 15, 2016 - In - -, I received an offer for mortgage recast from Ditech which would have reduced my monthly payment by about $400.00 under the the U.S. Treasury 's Making Home Affordable MHA-HAMP. I signed and returned the documents on - -, - ( Attachment - ). Ditech did n't acknowledge my response. Then, 2 months later when I called to check what happened, a very rude supervisor started arguing about balloon payment even though my mortgage does n't have such a requirement. In a letter dated - -, -, Ditech stated that it had received full $5000.00 from the U.S. Treasury MHA-...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

October 14, 2016 - A company called Ditech apparently have purchased our mortgage. We have called them and vice versa, and they will not talk to us unless we agree to have them record the conversation. We do not agree to this, so they will not provide us with any information or listen to our questions....

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

October 10, 2016 - We pay additional principal on our mortgage and designate it as such, as allowed by our mortgage agreement. Ditech, our mortgage servicing company, continues to hold our funds without applying them to principal. This continues in spite of our requests to them to apply our payments as required by the mortgage agreement....

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

October 3, 2016 - Ditech Financial LLC took over our mortgage from Greentree Servicing. We fell behind on our mortgage last year and applied for a modification. We were behind in our mortgage $3000.00, and were applying to reduce our payments. The modification we were presented reduced our mortgage by $60.00 per month, but Ditech added $51000.00 to the principal. We agreed because we did not want to lose the house, a poor decision on our part, and are now falling behind again....

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

September 22, 2016 - I have a loan with Ditech Mortgage made the -/-/- payment of $2000.00 which was received on -/-/2016. For some reason they put them in " suspense ''. To date they have not released the funds. Fear that this will hurt my credit and cause me a late penalty. The account was current prior to this....

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

September 17, 2016 - I ca n't access my account online or make a payment. I do n't even get a paper statement in the mail. I 'm now getting calls from Ditech about paying my mortgage, BUT I CA N'T BECAUSE THEIR WEBSITE DOES N'T WORK!!! This is crazy. Ditech is damaging my credit. I do n't even know my account number or the amount of my payment without access to their website or where to mail a payment. I never agreed to do business with this company - my mortgage was sold to them. Ditech 's website often does not work....

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

September 15, 2016 - Dear God, please do something about Ditech. I had - mortgages sold to them by - and Greentree. Half the time, Ditech 's website does not work. For a long time I had to pay THEM a fee to make an online payment. More often than not the website does not work. I never chose to do business with Ditech and - different lenders/servicers sold my loan to this nightmare organization and there is absolutely no accountability. Rude and incompetent when Ditech is contacted. What a nightmare. Does n't seem to have changed after horse-racing - - was driven from the company after criminal behav...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

September 8, 2016 - We made a payment on - -, 2016 for our - -, 2016 mortgage payment. The payment was recorded as a principal payment and not our regular payment. We always add additional amounts to be applied to the principal. We have called ditech multiple times asking them to record the payment correctly - interest and principal plus additional principal amount. We have received a different answer every time. We were assured the payment would be recorded correctly by a certain date that has come and gone. Our account is showing past due and we always pay our bills on time and we do not trust th...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

August 28, 2016 - I have had a mortgage on a property since approximately 2003. It was underwritten by -, sold to Green Tree, and resold to DiTech. Since the inception of the loan, it has been paid automatically from my bank account, and has never been late. Since Ditech got the mortgage, I have been harassed by phone and by mail, saying I am anywhere from $35.00 to $650.00 overdue. This is not true. I have contacted Ditech by phone 6 times about the issue, twice speaking with supervisors. Each time I call, I am told that my account is in fact NOT past due, but that since their takeover of the Green Tre...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

August 28, 2016 - As a mortgage debtor with my debt being serviced by the - - ditech subsidiary company, I have concerns for the ability of the - - to devote adequate resources to their public offering of service. I note - chief executive officers during a 12 month period. I note a - % -- % decline in stock price. I note a current stock price near the - value when the major stock exchanges would consider delisting of the stock. From my experience in accounting and finance fields I suspect that the - - may be in breach of some loan covenants. With the turn over of chief executives I...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

August 28, 2016 - di tech has provided another style of mortgage statement. The statement indicates statement date : -/-/2016 and statement due date : -/-/2016. Due to the date of receipt of the statement taking place on/about -/-/2016, I view the -/-/2016 date as a false assertion on the part of ditech. In order to resolve this lack of confidence in the ability of ditech to conduct business in a clear transparent fashion, I request for CFPB to review the mailing and document dating practices of ditech. With respect to the dating of statements I request for CFPB to require ditech to date...

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Ditech Financial LLC Mortgage loan modification,collection,foreclosure

August 19, 2016 - This is my third application to Ditech and formally name Greentree for a mortgage application but this company only delays and gives excuses for modifying loans but will not do the necessary work instead and trying to run out the clock. I submitted the application for a modification two months ago as well as the documents they requested. I told them the only documents I can not provide are taxes for 2015 because they have not been done. But I signed the transmittal. I sent in my pay stubs and all other documents. The say that my application is incomplete. They call my number 100 times a day bu...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

August 15, 2016 - -/-/- I filed for Chapter - bankruptcy as I had lost my job and needed relief from unsecured creditors. I was granted this relief in - -. My mortgage is serviced by Ditech financial. This loan has never been late or short in any way since taking out the mortgage in -. After filing the BK the statements changed to a notice for " informational purposes only ''. I understand this because of the BK but it has now been discharged and Ditech is not reporting the payments to the credit boroughs so the good payment record I have with them is not showing. I am trying to get back on my ...

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Ditech Financial LLC Mortgage loan modification,collection,foreclosure

July 31, 2016 - The current servicer of my mortgage loan ditect finicial has refused to provide the mortgage servicers number and office or person of contact in the state of hawaii in accordiance with hawaii state law for mortgage servicing companies. Has failed to address issues with mortgage documents. - different sets provided by them to me - with a stamp of - - without. Have failed to provide orginial ink signed documents that would show that the - page arm note isnt forged. They where and have been rude on the phone threatened to hang up. Said that my credit will be damaged and they intend...

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Ditech Financial LLC Mortgage loan modification,collection,foreclosure

July 31, 2016 - My loan was originated - -, 2006 with - - -- Lender. The interest rate at that time was 8.5 % on an adjustable rate mortgage which I expressed was high but the Loan Officer with - Mortgage assured me he would refinance the loan in 6 months to a fixed rate. Well to no avail, I 've been trying since 2006 to get help with this loan because the interest rate is now 11.13 % which is totally ridiculous. This Loan Officer also falsified information on this loan as well. He stated this home was my primary residence which he knew it was n't since I live in - and the home is loca...

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Ditech Financial LLC Mortgage loan modification,collection,foreclosure

July 6, 2016 - we are recently submitted a claims to varies if we got a hamp. modification from - - -. but we forget to mention our second complain about not modifying our home because we make too much money and our debt is too high. which do n't even make any sense because we are making less we loss our - and was sick for the past three years. our bank statement and everything reflect us making less and transition from one job to the next. we feel that the bank just want to sell our home and do n't want to work out a solution for us. struggling family in hard times. we send several faxes and mai...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

July 6, 2016 - The Company Ditech is harassing me with phone calls. They have stated in the past specifically to -. That I was on a no contact list. They are still calling. They lied to -. I have told them to stop. They continued to call. On the - of - I received two calls within 4 Hours. I have told them to stop and they continue. I have also sent them a cease and desist letter. In the past they have called my neighbor....

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

June 30, 2016 - I received a call on my phone from phone number ( - ) -, asking for my son, by name, from a guy identifying himself as " - - '' and that he was a representative in the " Mortgage Loan Department '' of - - Bank. I asked him what the call was about and he said he wanted to talk to my son about a problem with his mortgage at, and he identified my home address. My son is not now, nor has he ever been, on either title or the loan on my home. My son is a - yr old full time college student and - -. I advised him that my son was " not home '' but that i might be able to help...

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Ditech Financial LLC Mortgage settlement process and costs

June 23, 2016 - mortgage was last made a payment in -/-/- to -. Apparently, - submitted a satisfactory paper work while we were settling the account in -/-/-. Greentree aka ditech bought the account in -/-/-. The company states that we have not paid the amount and that it was in -/-/- that we last paid. Incorrect. the payment that they say they have received was actually when - was in a class action law suit to return unfair fees to consumers ( this is what i 'm thinking it was, regardless, I never made a payment, I never asked to be part of a lawsuit, nothing. ) We 've disputed i...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

June 10, 2016 - I pay my mortgage in 2 monthly installments on the - and - of each month via EFT. My - - payment was applied on - -, but the next - payments have not been applied. In - just after the - payment was sent, I received a letter from Ditech advising me that I needed to take action on my " delinquent '' account. After the first 6 hours on the phone, I learned that Ditech changed the account numbers in - ( from Green Tree to a Ditech number, without any notification ) and they are unable to locate my payments. I have spent more than 10 hours on the phone with them, talki...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

June 10, 2016 - Consumer Financial Protection Bureau ( " CFPB '' ) Complaint No : - Ditech Financial LLC Account No. - I submitted a complaint reference above because Ditech refused to post my payment. After almost two months, they did finally posted the payment, I immediately made the next months payment. Now, they decided to report on my credit that I was late, even in the letter and response they said they would n't. They are lying again!!!! Is n't this criminal act? ...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

June 7, 2016 - Ditech Financial LLC - informed me by letter on - - 2016 that my - 2016 mortgage payment received - 2016 was returned unpaid. In fact, my payment are all made electronically from my checking account. All payment -, - and - were made and all cashed by Ditech according to my Bank. My Bank account statements all show all payments to Ditech made and cashed and no returns. Since - to date - 2016, I have provided Ditech with faxed images of all the checks they cashed and my bank statements reflecting my good faith payments and no returns by Ditech. To date, this issue ...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

May 29, 2016 - Dear CFPB, I would like to file a formal complaint with Ditech Financial LLC, a company that recently purchased my mortgage from the -. The first payment to Ditech in the amount of $1800.00 for - was processed on -/-/-. As a person aware of Ditech deceptive and unfair accounting processes, I wanted to make sure my next payment arrives exactly on the due date - -/-/-, which happens to be Sunday. The check was sent by the - - - and, as the bank 's records indicate, the payment was received and processed on -/-/-. Yet, the Ditech records show that the p...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

May 27, 2016 - Follow up to my complaint -. I still do not have proof that the returned monies from - -, MD have been credited to my escrow account. I need written proof that these monies have been returned to my account. New complaint : I have - escrow analysis, dated -/-/-, -/-/- and -/-/-, none of which are correct. They all have incorrect information on them stemming from the original problem....

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Ditech Financial LLC Mortgage loan modification,collection,foreclosure

May 25, 2016 - To whom this may concern, my name is - -. My husband & I have a home in - -, La. We are terrified that our mortgage servicer, Ditech is forcing our mortgage into foreclosure without giving us an opportunity to avoid foreclosure. They have issued a sale date of - -, -. We have done everything we know to do to avoid this from happening but Ditech insists on taking this into foreclosure because of our substantial equity position. We owe approx. - and our home is currently valued at around -. My husband has some - illnesses which, at this time, the doctors are unabl...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

May 24, 2016 - I found a derogatory account from Ditech on my - credit reports from -, -, and -. The account does not belong to me and I have never had any accounts with Ditech. I called the company on multiple occasions during - 2016 to asked about the reporting details of the account. I provided my full name, social security number, birth date, and current address to multiple representatives and supervisors. They all claimed that they could not provide me with details of the account if I could not provide them with the address of the derogatory entry. I replied that there was no address repo...

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Ditech Financial LLC Mortgage loan modification,collection,foreclosure

May 24, 2016 - during separation my husband was to pay the mortgage per court order. He did not, I did not know until the mortgage was 1 year behind at that point I tried to get assistance from the lender and a loan modification and government funding to assist with the arrearage ( I did rec. that approval ) the lender - Ditech/Greentree is running me ragged and not communicating with me. I can pay this mortgage but I need to get approval so that the funding I have rec 'd can be released. Summary Judgement has been ordered and I am in process of foreclosure. I can not get the lender to communicate with me if...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

May 18, 2016 - my father passed away in - with no will my family hired an attorney and did a succession in - all his assets went to all of his kids we was never contacted by green tree lending company that my father had a mortgage with their company I found out years later the couple living in the house told me the mortgage payment is in my fathers name still. I contacted the company and sent all information need they said they knew he was deceased but would not give me any information about the loan said I was n't on the list to receive any information even though I 'm his son. ...

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Ditech Financial LLC Mortgage loan modification,collection,foreclosure

May 16, 2016 - DITECH MORTGAGE AKA -- MORTGAGE CONTINUES TO AGRESSIVELY AND IN A VERY HARASSING MANOR TO ATTEMPT TO COLLECT A DEBT ON THE MORTGAGE BACK FROM 8 YEARS AGO THAT WAS SETTLED THROUGH A SHORT SALE. THEY KEEP REPORTING A FULL BALANCE ON CREDIT REPORT RUINING CREDIT REPORT AND CAUSING A GREAT FINANCIAL DISTRESS TO ME AND MY FAMILY. THIS NEEDS TO STOP IMMEDIATELY!!! Name : DITECH FINANCIAL LLC Acct # : - Credit Limit : n/a Date Reported : -/-/- Date Opened : -/-/- Balance : $160000.00 Past Due : $55000.00 Acct Status : 120+ DAYS PAST DUE Hide Details GREEN TREE - -...

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Ditech Financial LLC Mortgage application, originator, mortgage broker

May 12, 2016 - I contacted Ditech, my current company, about refinancing my - mortgage and the service rep that I was assigned to said I qualified for a - refinance. And he stated that the only documentation that I would need would be a home owner 's insurance policy - page. I currently have a 3.5 % interest rate with Ditech. I only owe 20 more years, and -. They are quoting me a rate of -, 30 year fixed, in which I have to buy down my rate??? ( which is higher than my current rate ) and tack on $4400.00 in fees to save a measly $110.00 a month and pay for 10 more years than I currently ow...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

May 10, 2016 - I made an - Mortgage payment and it was taken out of my account on - -. Ditech refused to post it to my account and it 's calling and sending letters threatening with debt collection and late fees. I send them bank statement and proof from my bank and even had a three-way call with my bank, and Ditech still refuses to post the payment to my account. ...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

May 9, 2016 - While this company was called -, I entered into a loan modification trial period that promised a loan modification at the end of a three month trial period, if I met the criteria of the agreement. -, and the end of the three months, then claimed they had not gotten all of the paperwork form me ( which was not true ) and continued to accept modified payments and request documents, over and over, for a period of over two years. After the 25-month trial period, - rejected my loan modification application and claimed I had not paid as agreed. They reasoned that I owed the difference betwe...

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Ditech Financial LLC Mortgage loan modification,collection,foreclosure

May 2, 2016 - Lender has set a foreclosure sale date during short sale review process. Short sale was submitted for review. DiTech mis-assigned the file and changed systems which created delays. Alleged correspondence from DiTech requesting additional documents never received. Although this is in loss mitigation review, DiTech has now scheduled a sale date and refused to postpone to review for short sale. ...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

April 30, 2016 - ditech issued a new format billing statement. I believe that my loan may have been transferred to the - - billing platform. 1. a - payment is recorded. I do not know what this represents. 2. the " address on the front of the statement '' now states - - -. 3. I do not know who are the members of the ditech financial LLC. 4. I do not know the State of California business license number. 5. I do not know the actual name of the firm incorporated to do business in the State of California. 6. I do not know the name and address of the registered agent in the State of California. 7. ...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

April 30, 2016 - ditech Financial Services issued a revised billing statement at the same time as ditech announced implementation of the - - - - - platform. The statement date of -/-/2016 does not indicate the date when the statement was likely placed in the mail. I believe that that date could have been about 7-10 days afterward. The statement did not arrive at my address until on or about -/-/2016. I do not believe that ditech has control of their internal mailing process. ...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

April 29, 2016 - Currently have a HAMP mortgage with Di-Tech Financial, LLC. ( Acct. # - - Di-Tech so far has only processed and paid $1000.00 of the promised HAMP incentives of $10000.00. ( - $1000.00 payments and - $5000.00 payment on the - Anniv..date of the HAMP modification. ( -. - ) I believe this is due in part to Di-Tech 's failure to timely submit the required documents to the US Dept. of the Treasury. -/-/-, I received a letter from Di_tech informing me I needed to return the Dodd Frank Certification Letter to apply for the one time principal balance reduction of $...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

April 29, 2016 - My original loan was sold to a new company who doubled my interest rate which in turn doubled my monthly payment to an amount I can no longer afford. ...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

April 29, 2016 - I have been making payments on my mortgage and instead of applying them to my principal/interest/payment, they put it in " unapplied funds. '' Numbers ( amounts ) and payment dates are not matching up with actual amounts and actual dates. ...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

April 24, 2016 - continue to raise my monthly payments without properly informing me. ...

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Ditech Financial LLC Mortgage loan modification,collection,foreclosure

April 24, 2016 - That DiTecT provide by Hawaii law that the address and person of contact to the location of it 's office in Hawaii see - ( - ). That the loan is currently being dual tracked per starting a re-modify attempt with DiTech. Restrictions on foreclosure proceedings while borrower seeks a mortgage modification : Referred to as " dual-tracking, '' servicers will no longer be able to start foreclosure proceedings on borrowers while they are actively seeking a loan modification or other alternative to foreclosure. To give borrowers time to apply for a modification, servicers can not file the first...

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