Ditech Financial LLC Mortgage Complaint

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account

Ditech Financial LLC Mortgage department,

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account South Carolina

Ditech Financial LLC - informed me by letter on - - 2016 that my - 2016 mortgage payment received - 2016 was returned unpaid. In fact, my payment are all made electronically from my checking account. All payment -, - and - were made and all cashed by Ditech according to my Bank. My Bank account statements all show all payments to Ditech made and cashed and no returns. Since - to date - 2016, I have provided Ditech with faxed images of all the checks they cashed and my bank statements reflecting my good faith payments and no returns by Ditech. To date, this issue is unresolved and I am begin to suspect a mortgage scam possibility of an artificially created late payment by Ditech Financial LLC. My Ditech Mortgage Company monthly statement show no such problem.

Ditech Financial LLC customer in South Carolina
Jun 07, 2016

* Source: CFPB Complaint Database

Ditech Financial LLC response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Ditech Financial LLCComplaint HistoryComplaints12/20112/20124/20126/20128/201210/201212/20122/20134/20136/20138/201310/201312/20132/20144/20146/20148/201410/201412/20142/20154/20156/20158/201510/201512/20152/20164/20166/20168/201610/201612/20162/20174/2017050100150200Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Ditech Financial LLCLoan servicing, payments, escrow account0.3%86.8%1.9%4.9%0.2%3.0%2.9%0.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account0.2%5.8%5.1%1.1%2.3%4.0%80.3%1.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact Ditech Financial LLC

https://www.ditech.com/
800-700-9212
https://www.ditech.com/contact-us/home-loan-specia
1100 Virginia Drive Suite 100A
Fort Washington PA 19034
Ditech Financial LLC
Ditech Financial LLC

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