Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account
Ditech Financial LLC Mortgage department,
Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account Wyoming
I have had a mortgage on a property since approximately 2003. It was underwritten by -, sold to Green Tree, and resold to DiTech. Since the inception of the loan, it has been paid automatically from my bank account, and has never been late. Since Ditech got the mortgage, I have been harassed by phone and by mail, saying I am anywhere from $35.00 to $650.00 overdue. This is not true. I have contacted Ditech by phone 6 times about the issue, twice speaking with supervisors. Each time I call, I am told that my account is in fact NOT past due, but that since their takeover of the Green Tree loans, Ditech 's " reallocation '' process is behind, and that is the reason I continue to get dun notices by phone and by mail on a monthly basis. I do n't know what a " reallocation '' process is, and I do n't care. 1 ) I want Ditech to stop contacting me to tell me my account is overdue when it is not ; 2 ) I want written assurance that my -+ credit is not imperiled by Ditech 's internal -.
Ditech Financial LLC customer in Wyoming
Aug 28, 2016
* Source: CFPB Complaint Database
Ditech Financial LLC response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.ditech.com/ |
Phone | 800-700-9212 |
https://www.ditech.com/contact-us/home-loan-specia | |
Address | 1100 Virginia Drive Suite 100A Fort Washington PA 19034 |
Ditech Financial LLC | |
Ditech Financial LLC |
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