ERC Debt Collection Complaint

Communication tactics called outside of 8am-9pm

ERC Debt collection department,

I do not know Communication tactics Called outside of 8am-9pm Michigan

I am receiving phone calls from ERC from their - phone number as early as - in the morning. I have called them multiple times asking them not to call me that early as it is outside of the - and - time they are legally allowed to call and they say " we do not call before - '' and keep calling me early in the morning. I have proof of their calls before - and would be happy to provide it to your agency.

ERC customer in Michigan
Feb 08, 2017

* Source: CFPB Complaint Database

ERC response to complaint:
Closed

Created with Highcharts 4.2.3ERCComplaint HistoryComplaints6/20167/20169/201610/201611/201612/20162/20175/201711/20171/20182/20183/20185/20187/20189/201812/20181/20198/201912/201900.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3ERCCommunication tactics15.0%65.0%20.0%ClosedClosed with explanationClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCommunication tactics2.1%20.3%4.2%1.6%71.5%0.3%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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https://pay.ercbpo.com/app/default.aspx
(800) 861-9730 
customercare@ercbpo.com
8014 Bayberry Rd 
Jacksonville FL 32256

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