Auto Communication tactics called outside of 8am-9pm
Toyota Motor Credit Corporation Debt collection department,
Communication tactics Called outside of 8am-9pm Rhode Island
I was being called on my mobile number as early as - after telling them numerous times to stop. I notified them verbally on at least - occasions and the calls did not stop. They were making up to - calls per day. I was told that it was an auto-dialer and they had no control over it. After I retained an attorney to sue them, they escalated their efforts to keep me current on my auto loan payments and continued to make phone calls even after the attorney notified them. If I fell behind at all, they notified me of default. I have always made the payments, but have regularly been 30-60 days behind. In - of 2015 they initiated a repossession. I was able to make full payment at that time but have since been late making subsequent payments. After I retained the attorney and he notified them of the law suit, they stopped calling me but continued to send statements by mail. On - morning, my car was repossessed. I am behind - payments. I was not notified by certified mail as required by law. The tow operator trespassed onto my property and pushed my vehicle into the street and then towed it away. The local police were not notified and the tow operator made quite a scene banging on my door multiple times at - and pushing my car into the street in a quiet residential area on a holiday. The practices overall of this company are shameful. I understand that I was late on my payments, but has ALWAYS been late on my payments. Why this would make - - 2015 any different is beyond me.
Toyota Motor Credit Corporation customer in Rhode Island
Dec 03, 2015
* Source: CFPB Complaint Database
Toyota Motor Credit Corporation response to complaint:
Closed with explanation
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