MOHELA Debt Collection Complaint

Communication tactics called outside of 8am-9pm

MOHELA Debt collection department,

I do not know Communication tactics Called outside of 8am-9pm Texas

Mohela - has called repeatedly. Finally, on - -, 2015, at - - they called and left a voice mail and I returned their call. They were trying to collect a debt from someone with the same last name. I gave what information I had and asked them not to call me again. Again on -/-/2015 at - -, they called and hung up when I answered. On - -, 2015, I phoned them at - and requested that they refrain from calling me after - - and refrain from calling me at all in reference to the debt which I am not a party to. They informed me that they could do neither without receipt of a " cease and desist '' letter from me.

MOHELA customer in Texas
Dec 16, 2015

* Source: CFPB Complaint Database

MOHELA response to complaint:
Closed with explanation

Consumer disputes how MOHELA handled their complaint

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