Review and analysis of over 587 complaints against M&T Bank
M&T Bank consumers have reported over 587 official complaints related to Loan servicing, payments, escrow account. Out of the 587 consumer complaints against M&T Bank, 19% were disputed by the consumer (i.e. the consumer was not happy with how M&T Bank responded to their complaint) and 97% were processed in a timely manner. 6% of consumer complaints against M&T Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 2% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
M&T Bank Mortgage loan servicing, payments, escrow account December 14, 2015 - The United States Bankruptcy Court in - - County granted a discharged under chapter -, on my behalf the debtor - - on the -/-/2015. The case no. -. There was no lien on my property, no contact to me by mail, phone, or otherwise to file or continue lawsuit to attach wages or to take any action to collect a discharged debt from the debtor - -A creditor who violates this order can be required to pay damage and attorney 's fee to the debtor. M & T Bank and - have violate that court order. ... |
M&T Bank Mortgage loan servicing, payments, escrow account December 12, 2015 - M & T Bank, which acquired my mortgage from - - -, will not decrease my monthly mortgage payments despite my on-time, correct-amount payments. I called the company to complain and its representatives could not coherently explain to me why my mortgage payments do not drop every month as payments did when mortgage holder was -. Property in question is condo at - - - - -, -, CO -. My name is - -. ... |
M&T Bank Mortgage loan servicing, payments, escrow account November 18, 2015 - I was through a some financial difficulties back in the beginning of the year ( layoff ). I was late on some of my monthly payments. I requested a payment plan to my mortgage company which they did and I started paying it off. By the time I sent out my last payment, I was told it was a mistake on the calculation and they needed to get another - and with that I would be up to date including any late fees. I just got off the phone and they said I still owe over - hundred dollars of late charges. Can they keep charging late fees on calculations they made? ... |
M&T Bank Mortgage loan servicing, payments, escrow account November 3, 2015 - M & T Bank has made multiple errors in processing my mortgage loan, loan # -. I 've already filed - complaint which they responded to, case # -. However, when I disputed their response they ignored that dispute and the complaint is now closed. I need them to correct their mistakes as stated before and show that the mortgage is up to date. We have been paying as agreed since the mortgage was modified in - 2014. ... |
M&T Bank Mortgage loan servicing, payments, escrow account October 29, 2015 - We requested a reduction in our mortgage payment to our mortgage company in - due to our fixed income. Our mortgage company put us in a trial period in - and established an escrow account. We never agreed to the trial period or the escrow account. Once the trial period was over, they started foreclosure and began returning our payments. They sold our mortgage to another company end of -. They removed the escrow account in - but because of the late fees, returned payments, legal fees, missapplied payments, etc., they began returning payments also. Countless efforts of resolving this... |
M&T Bank Mortgage loan servicing, payments, escrow account October 28, 2015 - Mortgage loan has been resold a number of times especially since the 2008 financial melt down. Request was made numerous times to remove the homeowners insurance from the escrow. After having no response, telephone contact was made at which time the bank refused claiming that they purchased the noted with the insurance in escrow and it must remain in escrow for the life of mortgage. ... |
M&T Bank Mortgage loan servicing, payments, escrow account October 12, 2015 - I have submitted a Declaratory Judgment, & Slander of Title complaint with the Superior - Office. I have written several letters to the M & T BANK requesting specific information related to my mortgage/security. I have requested they answer specific detail facts that I am entitled to know. ... |
M&T Bank Mortgage loan servicing, payments, escrow account September 28, 2015 - M & T mortgage required me to send my Fire and Casualty claim check to be held in escrow for home repairs. My damages were - - and they hold my money even though i have been displaced. I am not going to have a place to live due to the amount of time it has taken to get started on my home repairs. They have my check for $44000.00 and are in no hurry to help me. ... |
M&T Bank Mortgage loan servicing, payments, escrow account September 26, 2015 - I had a problem with my hazard insurance earlier this year. M & T Bank said they resolved the issue by refunding my money. I just received a notice from M & T Bank that they are AGAIN trying to put hazard insurance on my account. ... |
M&T Bank Mortgage loan servicing, payments, escrow account September 21, 2015 - This is a follow-up to case # -. I read over all the bank had to say. What they forgot to mention is that they had put up the house for sale a week prior the court date. They listed our home one week before the court date that was established to cancel the sale. This is what I 've been trying to explain to the courts and the appeal courts, but it 's like they 're overlooking this. ... |
M&T Bank Mortgage loan servicing, payments, escrow account September 9, 2015 - I was approved for a loan modification through M & T Bank last year. After making the - - trial payments, I have been sending the modified mortgage payment to M & T Bank as agreed. However, M & T Bank has reported my account as delinquent to credit bureaus showing I have not made any payment since - 2014. At the moment, my credit report shows I have n't paid my mortgage for - months. This is not true, since they have been cashing the money I send them every month. My credit score has dropped dramatically since M & T reported the wrong information. ... |
M&T Bank Mortgage loan servicing, payments, escrow account July 20, 2015 - I have delinquent mortgage that is being serviced by M & T Bank ( M & T '' ). M & T placed forced insurance on the underlying property. An insurance claim was filed by me and - checks sent to me with certain specific instructions from M & T as to how the insurance funds would be disbursed ( i.e., M & T wanted a proposal from a contractor, a lien waiver from the contractor, a contractor 's license as well as a signature on teh - checks and an endorsement to M & T of the checks ). All documentation M & T requested was forwarded to them with the - endorsed checks ( - check for $ $99... |
M&T Bank Mortgage loan servicing, payments, escrow account July 17, 2015 - My mortgage was bought out by M & T Bank - - - -, NY -. I pay my payment through bill pay and it is set up to be delivered to M & T Bank by a certain date. If it arrives -/-/- or after they will charge me a late fee according to their statement. They have gotten my payment before -/-/- and charged me a late fee on several occasions. I brought this to their attention and they have failed to refund the fees for all of the times they have charged me a late fee when it was n't late, according to their terms. It happens often that they charge the fee regardless. I usually p... |
M&T Bank Mortgage loan servicing, payments, escrow account July 13, 2015 - My Loan was transferred from - - - - M & T bank on -/-/2013 after never missing a payment but we had applied for Modification and they did n't tell M & T, I had perfect credit or M & T would not have bought the loan. We sent the first payment in -/-/- from my billpayer company at my bank. Which I have the check and the statement proving it cleared. They have reported the payment as a bounced check and ruined my credit. I have a letter from them stating - took the money from them. Because of - mix up. Does a bank get to lie about you make up lies about your payment ... |
M&T Bank Mortgage loan servicing, payments, escrow account July 9, 2015 - In - 2014 I sent the consumer financial protection bureau a complaintconcerning our current mortgage with M & T Bank. In - of 2014 I received aletter through CFPB and a hard copy from M & T Bank that they conceded faultand returned all funds and would fix all past due credit record amounts. We didreceive all past due funds but M & T Bank has not corrected any of the past dueamounts on our credit record which has damaged my and my wife 's creditscore. Attached is a copy of the original complaint and a copy of the response from M & t Bank ... |
M&T Bank Mortgage loan servicing, payments, escrow account July 9, 2015 - On -/-/- our mortgage was transferred by - - - M & T Bank/-. Since that date, I have made every payment on my mortgage. I have not received a statement from either entity acknowledging my payments or telling me how the money was allocated. I did get an incorrect statement from M & T in -, with a corrected statement regarding what I had paid in interest and property taxes that actually indicated what my mortgage balance was. I applied for mortgage modification last - and made the indicated trial payments on time. When I got the information for modification, there was NO r... |
M&T Bank Mortgage loan servicing, payments, escrow account July 8, 2015 - My mortgage company advised me -/-/- that it would suspend all collection and interest activity due to me having experienced a home fire and the home not being habitable. Since - MT Bank has held funds in excess of $89000.00 and is aware of my intent to payoff the principal balance due, especially since they had failed to cease collection, interest and unlawful escrow practices. I spoke with a supervisor -/-/- who assured me that all erroneous interest and escrow balances that have increased the amount due since -/-/- would corrected, removed and my payoff balance adjusted ... |
M&T Bank Mortgage loan servicing, payments, escrow account July 7, 2015 - Due to medical bills steming from - surgeries we became dilinquent on our mortgage. We have a mortgage with M & T bank. Once the account became dilinquent it was outsourced to - - -. They offered us a loan modification to help with our loan status, lower our percentage rate and monthly payment. We decided to accept the offer rather than try to catch up the mortgage as I was facing more surgery and would incur more expenses. The agreement was to complete the trial period of the loan modification by making - consistent and timely payments. Once that was satisfied I would receive t... |
M&T Bank Mortgage loan servicing, payments, escrow account June 29, 2015 - I have VA loan from M & T Bank. I refinanced it about a year ago. M & T bank held the mortgage for several years before I refinanced with them.The mortgage payments are current.Today I received a letter from my county. It is a NOTICE OF INTENT TO LEVY because they say I owe $830.00 from -/-/- for property taxes. This is the - I 've heard of this. I 've been in this house over - years and taxes and insurance have always been escrow-ed for VA loans. I must pay by -/-/- or the property will be levied. ... |
M&T Bank Mortgage loan servicing, payments, escrow account June 24, 2015 - I made a mortgage payment to M & T bank on -/-/15 on their online website. On the same day, I made another payment for our escrow shortgage on their online website. I received a confirmation number for - transactions and made printouts of the same. Now I am told I am behind a mortgage payment because I made - payments on the same day so it cancelled out -! The funds were in my account on the day I paid it, I have the confirmation of it and I do n't feel I should now have to pay it. There is NOWHERE on their site that it mentions not being able to make more than - payment a da... |
M&T Bank Mortgage loan servicing, payments, escrow account June 23, 2015 - My mortgage was transferred from - to M and T Bank effective-/-/- -. M and T bank charged us a - fee with our - payment to them. They claimed it was from - bank, but we did not have a balance with -. Our account was up to date. I called them and they refused to remove the charge. account - ... |
M&T Bank Mortgage loan servicing, payments, escrow account June 20, 2015 - Last year I refinanced my mortgage with the bank that was servicing it M & T Bank. M & T Bank had bought the servicing from -. I was very careful to make sure the new account number got on the Bill Pay I use from my - - checking account. M & T claimed they did n't receive the very first payment after I refinanced. After many calls and submission of payment information I ended up in a - way call with - - and M & T before M & T went back and found the problem. I was told the payment somehow got posted to an internal M & T checking account instead of my mortgage, which is why th... |
M&T Bank Mortgage loan servicing, payments, escrow account June 17, 2015 - I have a home loan with M & t bank. I 've never been late. Even now. Part of my loan had a requirement that I open an M & T bank account and the loan payment is pulled from there into the loan. For - yrs I 've had an automated transaction from my - - account to move $580.00 into my M & T account. The loan payment is about $570.00. I always check my digital email receipt of the wells transaction and my physical loan mailing update to make sure all is ok. A week ago, M & T calls me to tell me I have overdraft charges. I assumed my automatic transfer of $580.00 from - - to M ... |
M&T Bank Mortgage loan servicing, payments, escrow account June 10, 2015 - I was in the process of getting a mortgage modification with M & T bank. The modification agreement had been approved and the papers were sent to me for signature. The transmittal letter advised that I consult an attorney before signing the agreement. After review the document, I hired an attorney to look it over. There were a few issues that I had with the document and my attorney contacted the underwriter! ) the property was owner occupied 2 ) the interest rate of 6.875 % has not been reduced. In other words the bank did not make any modifications at all. Subsequent to my attorney contacting... |
M&T Bank Mortgage loan servicing, payments, escrow account June 5, 2015 - I have a mortgage held by M & T Bank - -, N.Y. The loan is FHA. I 've been making payments for 5 years - not a single late payment. Due to an increase in home values in California over the last five years, my LTV is now much less than the 76 % threshold needed to cancel private mortgage insurance. M & T says it wo n't accept an appraisal to verify the current home value and therefore wo n't cancel PMI until the outstanding loan reaches the 76 % ratio solely through principal reductions to the original loan balance This is absurd, given that I could refinance ( but do n't want to ) and a ... |
M&T Bank Mortgage loan servicing, payments, escrow account June 5, 2015 - In - 2010 I got a mortgage through M & T bank on a home thatneeded some repairs so I took extra money out to do repairs thebank told me it would make my loan go faster if I got a contractorsquote I asked them several times if I could still do the work myselfwith a contractors quote they told me yes well needless to say itdid not turn out that way after the closing I never received any of theextra money. I could not live in the home until these repairs wheredone and the bank knew this. - years ago the bank tried toforeclose on me I got a lawyer and we went to court the judge toldM & T the... |
M&T Bank Mortgage loan servicing, payments, escrow account June 2, 2015 - I HAVE JUST REFINANCED A COMMERICAL PROPERTY THAT I PURCHASED TWELVE YEARS AGO. I HAD A MORTGAGE ON THIS PROPERTY WITH - BANK, THEY LATER SOLD MY MORTGAGE TO M & T BANK. AT THE TIME M & T BANK PURCHASED MY MORTGAGE FROM - BANK M & T BANK CHARGED MY MORTGAGE ACCOUNT WITH A TRANSFER FEE OF $400.00, WHICH I HAVE CONTESTED THIS CHARGE FROM THE DAY APPLIED TO MY ACCOUNT. ON -/-/2015 I REQUESTED A PAYOFF ON THIS LOAN, PER M & T BANKS INSTRUCTIONS I FA-ED THE REQUEST FOR THE PAYOFF WITH MY SIGNITURE. I WAS ADVISED BY THEIR PAYOFF DEPARTMENT I WOULD RECEIVE THE PAYOFF AMOUNT WITHIN 24 HO... |
M&T Bank Mortgage loan servicing, payments, escrow account June 1, 2015 - I signed up to M and T auto draft on -/-/2015. The purpose of auto draft was for M and T to automatically draft my payments for my mortgage. M and T sent me an email thanking me for signing up for the service on -/-/2015. The email stated that I did not need to reply and I received no further correspondence in regards to the auto draft. All bill notices I receive from M and T indicate that if I am signed up for auto draft, the bill will be automatically paid. I have attached those emails. On -/-/2015 a letter was sent to me indicating that I could lose my home due to failure ... |
M&T Bank Mortgage loan servicing, payments, escrow account May 29, 2015 - ON - - 2015, A VERIFIED NOTICE TENDER OF PAYMENT & LAWFUL TENDER OF PAYMENT WAS ISSUED TO M & T BANK IN RESPONSE TO REQUEST FOR PAYOFF OF MORTGAGE OBLIGATION, ALONG WITH TENDER OF PAYMENT FOR SAID OBLIGATION. ( SEE ATTACHED ) - -, -, NY - # -. ON - - M & T, ( ATTACHED ) NOTICED ME THAT THERE WAS AN OUTSTANDING BALANCE, DESPITE RECEIVNG AND ACCEPTING MY TENDER OF PAYMENT pursuant to Law ... |
M&T Bank Mortgage loan servicing, payments, escrow account May 27, 2015 - I have been in my home close to - yrs. I have refinanced at least - times, we have also added room on to the house. We have never missed or been late on a single payment in all these years.My Mortgage co. is M & T Bank. They require me to pay MIP/PMI payment of - included in my monthly payment. I 've been paying this for years and I feel that when you look at my payment history this is wasteful and unfair. Is there help for me? ... |
M&T Bank Mortgage loan servicing, payments, escrow account May 21, 2015 - We have been scheduling our mortgage payment through our bank ( - - for scheduled payment prior to the due date each month. For - out of the last - months M & T has failed to cash our check in a timely manner and has blamed us for the late payment. They have charged us late fees and refused to remove them - even when we have offered to take a picture of our - account information showing the payment was debited from our account in timely manner ). We believe they have unethical practices and are just trying to cash payments late or say they lost '' payments in an effort to ma... |
M&T Bank Mortgage loan servicing, payments, escrow account May 18, 2015 - Manufacturers and Traders Trust ( MTB ) is a part of a mortgage fraud against the, ESTATE - - - - - -. -, NC-. Since -, I have been corresponding with MTB about the loan that was cancelled by - on, - -, -, after filing an affidavit for lost note on - -, - .This was ten months later .Because of the time span, this was not likely to have been done in error. When contacted, MTB repeatedly assured me that they had nothing to do with the this loan. -, who I believe is a co-conspirator, wrote that they had acquired servicing of the mortgage in -,... |
M&T Bank Mortgage loan servicing, payments, escrow account May 9, 2015 - WE SEND ( - ) ACCEPTANCE FOR VALUE AS A REMEDY FOR SET-OFF OR DISCHARGE OR PAYMENT AS ANINSTRUMENT TO PAY THE MORTGAGE. E-EMPT FROM LEVY AND CHARGE THE SAME TO OUR NAMES. - ORDER / DATE/USING OUR E-EMPTION IDENTIFICATION NUMBER. I IT WAS MAILED VIA CERTIFIED MAIL WITH RETURN RECEIPTS. IT WAS DONE USING OUR CHARGING SHEET. WE HAVE RECEIVED THE RETURN RECEIPT SINGED. -/-/- WE MAILED. THE BANK/OR MORTGAGE CO. RESPONDED WITH THEIR LETTER AND WE RESPONDED TOO ALONG WITH OUR LETTERS THE WE RETURNED THEIR LETTER USING THE WORDS ACROSS IN DIAGONAL WAY : -/-/- HOUSE JOINT RESOLUTION -... |
M&T Bank Mortgage loan servicing, payments, escrow account May 4, 2015 - The problem with M & T bank and my mortgage is simple : They wo n't take payments and have gone out of their way to increase the difficulty I have in making certain payments arrive on time. This problem started in - 2014, when I admittedly was late with a payment. I did, however, schedule to have my - payment take place at the same time as my - payment. The M & T website indicated the payment was scheduled and no prompt from their website indicated there was a problem. When it came time to make my - payment, I found out only then that I had been locked out of my account and forced ... |
M&T Bank Mortgage loan servicing, payments, escrow account April 3, 2015 - About a - and a - ago, My Lady had come up with some medical issues and we had some medical expenses that were unexpected, we fell behind on our mortgage payment and we tried to catch up for about - months, So after all the - and anguish, not being able to sleep, and My Lady crying thinking we were going lose the house. We were only - month behind all this time. So we decided to ask for a payment plan to catch up. At this point they granted us -, So after - months we were finished with the plan to catchup, So when we went to make our regular payment after the payment plan ... |
M&T Bank Mortgage loan servicing, payments, escrow account March 30, 2015 - I renegotiated a mortgage wth M & T Bank during a bankruptcy proceeding.I have made prompt payments for over two and a half years on the new loan. The Bank refuses to send any information to the credit reporting bureaus depriving me of any credit rating. The bank during this time tried to collect illegal fees of over $6000.00 that I had to hire an Attorney to get them to rescind. They now want a recommitment agreement which would put that fee back in play in order for them to report to the credit bureaus. ... |
M&T Bank Mortgage loan servicing, payments, escrow account March 24, 2015 - The Borrower has a mortgage loan with M & T Bank and he had a trial mortgage modification agreement scheduled to last for -/-/- and -/-/-. The Borrower made his payments for four months and M & T did not offer to convert his trial modification to a permanent modification. His business income faltered and he was not able to continue making his trial plan payments. His family has regrouped and he has resubmitted his application for a mortgage modification. M & T has a sale date set for his home for -/-/-. ... |