M&T Bank Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

M&T Bank Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account District of Columbia

I was in the process of getting a mortgage modification with M & T bank. The modification agreement had been approved and the papers were sent to me for signature. The transmittal letter advised that I consult an attorney before signing the agreement. After review the document, I hired an attorney to look it over. There were a few issues that I had with the document and my attorney contacted the underwriter! ) the property was owner occupied 2 ) the interest rate of 6.875 % has not been reduced. In other words the bank did not make any modifications at all. Subsequent to my attorney contacting the bank, all calls and correspondence were thereafter unanswered. I am still making the payments required, but the payments are not being credited, and each statement has charges added to my mortgage statement that are in dispute. Is there anyway you can get the bank to contact my attorney to resolve these issues.

M&T Bank customer in District of Columbia
Jun 10, 2015

* Source: CFPB Complaint Database

M&T Bank response to complaint:
Closed with explanation

Consumer disputes how M&T Bank handled their complaint

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