M&T Bank Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

M&T Bank Mortgage department,

FHA mortgage Loan servicing, payments, escrow account New York

In - 2010 I got a mortgage through M & T bank on a home thatneeded some repairs so I took extra money out to do repairs thebank told me it would make my loan go faster if I got a contractorsquote I asked them several times if I could still do the work myselfwith a contractors quote they told me yes well needless to say itdid not turn out that way after the closing I never received any of theextra money. I could not live in the home until these repairs wheredone and the bank knew this. - years ago the bank tried toforeclose on me I got a lawyer and we went to court the judge toldM & T they had to redo my mortgage at the original purchase price. My lawyer sent M & T everything they needed to redo the loan. A month later my lawyer calls me and says M & T sent him a letterstating that they did n't get everything they needed but did not tellhim what we where missing when he called no one got back to him. Now I have to go through this again and I must say I 've had enoughM & T to this day has yet to send me a mortgage statement. Now theysold my mortgage to - and I have called them and left messageand no one calls me back. I have e-mails from M & T about getting the extra money I borrowedI have - that says they mailed my check out when I did n't receive itI called the lady and she told me that e-mail should of never went outif that 's the case why was it even typed up and sent. At this time I have no idea of where to turn. Although I am sure I shouldbe able to sue M & T for predatory lending.

M&T Bank customer in New York
Jun 05, 2015

* Source: CFPB Complaint Database

M&T Bank response to complaint:
Closed with explanation

Created with Highcharts 4.2.3M&T BankComplaint HistoryComplaints12/20111/20122/20123/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/2015051015202530Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3M&T BankLoan servicing, payments, escrow account1.5%77.7%6.5%2.4%9.5%1.5%0.5%0.3%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account0.2%5.8%5.1%1.1%2.3%4.0%80.3%1.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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