Review and analysis of over 39 complaints against JPMorgan Chase & Co.
JPMorgan Chase & Co. consumers have reported over 39 official complaints related to Delinquent account. Out of the 39 consumer complaints against JPMorgan Chase & Co., 36% were disputed by the consumer (i.e. the consumer was not happy with how JPMorgan Chase & Co. responded to their complaint) and 100% were processed in a timely manner. 3% of consumer complaints against JPMorgan Chase & Co. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 5% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
JPMorgan Chase & Co. Credit card delinquent account January 3, 2017 - I have previously submitted a certified letter on -/-/- and -/-/2016 which was received and signed for requesting that a dispute be initiated for a Chase account which is reporting incomplete and inaccurate information on my Credit Report. After the dispute process this account was verified and still displays information which is incomplete and inaccurate. The following is a list of incomplete inaccurate or information contained in Chase account -... |
JPMorgan Chase & Co. Credit card delinquent account December 31, 2016 - Chase is reporting a balance due on - credit card accounts they charged off that is impacting my credit score. Chase is reporting 146 % utilization on - card and 134 % on the - card, both are charged off credit cards.... |
JPMorgan Chase & Co. Credit card delinquent account December 25, 2016 - I have been told I have a Chase credit card. However I have never applied nor received one. I have been called and told it is hands of collection company and is showing on my credit as bad. How can I remove it? I have tried talking to chase and the collection company with no respect.... |
JPMorgan Chase & Co. Credit card delinquent account December 19, 2016 - JP Morgan Chase, who manages my Amazon credit card, is calling me every day, at different times of the day, in order to collect a debt. I am working with - to pay off my debt, and JP Morgan Chase has been informed that I am using this service. I 've also asked them to stop calling me. I am setting aside $200.00 every pay day in order to pay off the debt. The telephone calls are excessive and intrusive and have not stopped.... |
JPMorgan Chase & Co. Credit card delinquent account December 8, 2016 - Chase Bank Card # - is showing on all - bureaus. When speaking with the reps at Chase I have been given another name of a collections company. - - Credit. This account was opened in - and should be removed from my credit report. I am not even sure this account belongs to me. The only Chase card I had was dismissed in a personal bankruptcy in -. Chase kept selling the account. Collection companies uncovered during conversations with Chase and credit bureau reports. 1 - 2.- ( collections ) 3. -. Non of these companies have contacted me in writing about this account. Ac... |
JPMorgan Chase & Co. Credit card delinquent account December 7, 2016 - Hello, In reviewing my credit report I see that Chase/Amazon Credit Card is reporting a late payment in -/-/-. However, during this time I moved residences and called the company twice to have my address change. In the chaos that ensues when one moves homes I did not recieve my bill. In fact they company never changed my address as requested. I have been trying to resolve the issue with Chase directly but I also recieved an email from a customer service rep stating that I signed up for paperless statements in -. I NEVER consented to paperless statements. In fact, in - I was only -... |
JPMorgan Chase & Co. Credit card delinquent account November 23, 2016 - I disputed an item on my credit reports with Chase Bank with a verification letter dated - -, 2016 and my letter was received and signed for by Chase Bank on the - -, 2016 [ Certified mail with their signature confirmation card ] Account # - : Bal $1400.00 [ Charged-Off ] I have retained a copy of their signature and date of receipt, as well as time-stamped copies of my credit reports showing that Chase Bank have violated the fair credit reporting act, section 623 ( a ) ( 3 ) by not placing the disclosure on my credit reports within the required 30-day period.The 30 days requi... |
JPMorgan Chase & Co. Credit card delinquent account November 15, 2016 - This is - again. I just checked Chase Banks response to my complaint about my mail theft issue and the - late payments that resulted from that dilemma and they are claiming that i was advised of the minimum payment over the phone, hence I am responsible. Yet I WAS NOT ADVISED of that and due to my statements going missing I had no knowledge of them minimum payments and therefore this is NOT my fault and Chase is refusing to follow the law and accept the Police report which I obtained. They are the only company that was affected that is giving me this hard time and falsely reporting to th... |
JPMorgan Chase & Co. Credit card delinquent account November 14, 2016 - Chase has put a negative account on my credit file. It does not belong to me. I have requested them several times to provide me signed documents and they were unable to do it. They provided me some statements that do not belong to me. Since last several months they are harassing me like crazy. Every time I am disputing they are saying dispute was resolved ; debt was verified and they would n't take it off from my credit reports. It is hurting my credit badly. I badly need help to get it removed from all my credit reports and stop this harassment.... |
JPMorgan Chase & Co. Credit card delinquent account November 14, 2016 - Chase put a negative account on my credit file. It does not belong to me. I have requested them several times to provide me signed documents and they were unable to do it. They provided me some statements that do not belong to me. Since last several months they are harassing me like crazy. Every time I am disputing they are saying dispute was resolved and they would n't take it off from my credit reports. It is hurting my credit badly I badly need help to get it removed from all my credit reports and stop this harassment.... |
JPMorgan Chase & Co. Credit card delinquent account November 10, 2016 - CREDIT REPORTING COMPLAINT AGAISNT CHASE In 2011 we found ourselves buried under a mound of debt and enlisted the services of a debt consolidator. All of our debts were amicably settled accept one, Chase Account # -. We did not find out until recently it had not been settled. Chase had sent us a - which we thought closed the account. What we found was that while we received the - Chase continued to show the debt was open and had monthly payments due. We also found that two offers had been made to the third party representing Chase to settle the account but the offers had been refused... |
JPMorgan Chase & Co. Credit card delinquent account August 13, 2016 - i am a - and make poor choices. i should not have gotten the credit cards in the first place and know i am stuck with all this debt i am going to file for bankruptcy... |
JPMorgan Chase & Co. Credit card delinquent account August 5, 2016 - A business with its own Federal EIN tax ID opened a credit card account on - -, - with CHASE CARD under the Account Number - where myself and another individual were listed contacts on this card account. This account had an outstanding balance and late payments and became delinquent from - - through - -. Then, CHASE CARD reported these late payments on my personal individual credit profile to all - credit reporting agencies, even though this was a business account with its own tax ID and I did not have control over payments for the business. In - -, CHASE CARD ... |
JPMorgan Chase & Co. Credit card delinquent account August 4, 2016 - I had a Chase credit card years ago and went to court because Chase was trying to sue me for a $1700.00 balance they said I owed and I did n't. The judge through the case out and said for us to settle it outside of court because Chase could n't prove I owed it. Now I have a judgment for this amount plus interest from them. I saw an article where Chase Bank was ordered to stop collecting on accounts between -/-/- and -/-/-. I fall into this category. How can I get this garnishment stopped? Please help me... |
JPMorgan Chase & Co. Credit card delinquent account July 31, 2016 - Dear cfpb, after the real estate market crashed in - - California in -/-/-, my husband and I both lost our jobs. We use all our reserves to make our mortgage and credit cards payments but few months later we were brook.. Our new jobs could not cover our credit cards payments and eventually, we were default on all credit cards and mortgage payments. I had also used my chase/wamu card to pay my chase/wamu mortgage. So after I became default with my credit cards by -/-/- and -/-/-. Chase sold one of my credit card debts to - / - - on -/-/-. And - file a lawsu... |
JPMorgan Chase & Co. Credit card delinquent account July 4, 2016 - Chase Bank : from -/-/- to -/-/- are misreporting that they wrote off the amount of the credit card. When it was actually sold to - -. I dealt with - Collections and they are no longer on my credit report. However, Chase Bank refuses to change status to sold.... |
JPMorgan Chase & Co. Credit card delinquent account June 30, 2016 - A very long time ago, when banking with chase, I had given a teller money to pay off an credit card account. It was for around $120.00 and I had much more than that in my checking.. however she did not apply the money there before I left for vacation.. and now many years later ( this happened 8 years ago ) it is showing up as a delinquent account on my report and caused me to get denied for something. This is extremely upsetting and I do not know what to do.... |
JPMorgan Chase & Co. Credit card delinquent account June 2, 2016 - I had gone through a divorce and my ex-husband was to be responsible for the balance on the cc as per the courts.... |
JPMorgan Chase & Co. Credit card delinquent account May 11, 2016 - I had a credit card with Chase Bank USA NA, I was unable to pay it due to an illness and loss of job. They charged it off. In - I received a - from Chase Bank USA NA. I claimed the $2100.00 on my taxes. In talking with several people in the mortgage industry, I was told that Chase would keep the charge off on my account, but the balances would be zeroed out, due to the -. I feel that because I had to record this as income on my taxes that the amounts should be removed from my credit report. I have tried to talk to Chase, but they told me that I had to pay the balance in order for th... |
JPMorgan Chase & Co. Credit card delinquent account May 11, 2016 - I applied for a mortgage loan on -/-/-. I was denied, in part, based on ratio of balance to limit on revolving accounts and amount owed on delinquent accounts ( - of attachment ). While I have managed to correct much of the incorrect information, I was unable to get - Chase account corrected. on page - of the attachment is a Chase account that shows a limit $5000.00 and a past due balance of $3200.00. The problem is that Chase made a decision on -/-/- to discharge the debt and cancel it as shown on page - of the attachment, a - which I paid federal and stat... |
JPMorgan Chase & Co. Credit card delinquent account May 10, 2016 - My ex husband opened an account in my name without my knowledge. He then had the address for the statement sent to an address I was unaware of and then defaulted or was late on a payment. I have tried contacting the company in question to tell them this is a fraudulent account but they have not removed the derogatory marks from my credit report. I have tried disputing the items as well with the bureaus. These marks are negatively affecting my ability to secure a home loan.... |
JPMorgan Chase & Co. Credit card delinquent account April 5, 2016 - In - I opened a company. I had a business checking and savings account with Chase. The business began to make money. Chase offered me a business credit card - just sign here. So I opened card ending in -. There was no attempt to advise me that this business account could - on certain occasion - impact my personal credit history. The business card was reported to TIN -. The business held the card from - until the business closed until -. ( See final return ). However I continued to personally pay off the balance of the card after I had moved from -, where the business was do... |
JPMorgan Chase & Co. Credit card delinquent account March 11, 2016 - While reviewing my credit report I noticed Chase Bank was reporting on debt that I do not recall. Therefore on - -, 2016 I sent a validation letter requesting proof of the debt Chase claims I owe. They did not provide sufficient proof of the debt and it appears to be verification. ... |
JPMorgan Chase & Co. Credit card delinquent account March 8, 2016 - I have or had - Chase credit cards -/-/- a master card and visa card that was sold to - collection company. I went to court in -/-/- and again in -/-/- for both. The attorney did say he will dismiss the accounts that day. And they still put both into judgement even though I did appear in the courthouse. Since then I received from Chase a letter for the Master card saying they discharged it and I filed my tax papers for it, that was in -/-/-. My Visa card is still showing a judgement and was sold to another collection company as of this year. No letter from - about ... |
JPMorgan Chase & Co. Credit card delinquent account February 24, 2016 - I received a call the morning of Wednesday, - -, 2016 from a Chase Credit Card representative explaining to me that my monthly payment for my credit card ending in - was past due for the month of - 2016 and I now owed the company a payment of $110.00 ( inclusive of the regular monthly payment that I send which is $85.00 and the $45.00 minimum payment that they claim I failed to make for - 2016 ). I explained to the representative that these payments are set-up with my credit union on automatic bill pay, so I was sure that my payment for the month of - was sent to them i... |
JPMorgan Chase & Co. Credit card delinquent account February 22, 2016 - Chase charged off my account with them in -. I have received numerous collection letters from different collection agencies since then. The have reported the account 90 days past due each and every month even after they charged if off continuing to hurt my credit. I paid the account in full -. They say it was an accurate account history of 90 days late each month although they sold the account to a collections agency and it was charged off. ... |
JPMorgan Chase & Co. Credit card delinquent account February 22, 2016 - - -, - To Whom It May Concern at Best Buy/Chase Bank, Please let this letter serve as a formal complaint to both of your entities, the credit reporting bureaus, the Consumer Financial Protection Bureau, the California Department of Consumer Affairs, the - - Department of Consumer Protection, the California Office of the Attorney General, and the Office of the Comptroller of the Currency. Fact # 1 ) I, - - - obtained a Best Buy credit card -/-/-. I used that card at that time for a promotion to buy a refrigerator for $2200.00. I did so because the promotion offer... |
JPMorgan Chase & Co. Credit card delinquent account February 20, 2016 - we had a chase bank credit card i thought this card was paid off back approx -/-/- its now -/-/- and - service files a garnishment against me, i called them and - said it already done and hung up on me that was - at - - ... |
JPMorgan Chase & Co. Credit card delinquent account February 8, 2016 - I was a authorized user on a store charge card for - - that my mother had a account to. She passed away and the account went delinquent. They reported negative activity on my credit report even though I was not owner of the account. Furthermore it is shown to be charged off, when in fact the estate paid off the bill in its entirety. ... |
JPMorgan Chase & Co. Credit card delinquent account January 28, 2016 - My complaint is with Chase Health Advance ... I called this company in - 2014, to let them know I was not getting a bill for this account ... .Chase agreed they were sending the bill to the wrong address and agreed to send it to the proper address ... I spoke to someone prior to this and let them know I was moving, and gave them my new address, however, this company still failed to send me a bill ... .In the past I called the company to pay the bill over the phone occasionally when I had time, however, you would think after calling in to change your address, and several other times to get t... |
JPMorgan Chase & Co. Credit card delinquent account January 24, 2016 - Chase shows up on my credit report as that I 'm not paying a debt. I do not owe any money nor do I have a chase account. ... |
JPMorgan Chase & Co. Credit card delinquent account January 22, 2016 - In the courts of law, I would like to ask Chase if the receipt of a physical financial statement or electronic statement can be proven beyond a doubt that a consumer has received notification? Postal mail can fail and in this case I notified Chase at the time that I was relocating and they have this on record as they have brought this to my attention many times. Electronic mail can also fail by being subjected to spam or never being received for some unforseen reason. As I have stated over the months I never received notification by Chase for any credit card statement with regard to this accou... |
JPMorgan Chase & Co. Credit card delinquent account January 22, 2016 - Banks are required to have reasonable procedures in place to make sure that periodic statements are mailed or delivered at least 21 days before any grace period ends. Further, for credit card accounts only, banks are similarly required to have reasonable procedure in place to make sure that periodic statements are mailed or delivered at least 21 days before the payment due date shown on the statement. A credit card issuer may not treat a required minimum payment as late for any purpose if the minimum payment is received by the card issuer within 21 days after mailing or delivering the credit... |
JPMorgan Chase & Co. Credit card delinquent account January 22, 2016 - I currently have a billing dispute regarding my credit card. While the dispute was under investigation, the bank reported my account negatively to the credit-reporting agencies. Can it do this? No. Generally, if you have filed a proper billing error dispute, the bank shall not make ( or threaten to make ) an adverse report to any person about your credit standing. The bank also should not report that an amount or account is delinquent because you failed to pay the disputed amount - or related finance or other charges - while the investigation proceeds. Chase put a 30 day late on my cred... |
JPMorgan Chase & Co. Credit card delinquent account January 21, 2016 - - Please take a look at this link above. I have been a customer of Chase for over 15 years and never had any issues with the company until now as well as never a late payment. They placed a 30 day late on my account ending in - which I was not responsible for in this situation. I have never had a late payment on any revolving credit card account in my life at - years old. How can Chase not recognize that I have been a great customer and that they made a mistake here. It seems from consumer affairs there is a real problem here. Please remove the 30 late and do something right with inte... |
JPMorgan Chase & Co. Credit card delinquent account January 21, 2016 - They then put a 30 day late on my credit reports. I have tried to get them to remove this and they refuse. This was not my fault because I never received any notification by Chase. I finally setup electronic statements and then received them. I have done everything I can to resolve this with them with no luck. I just want the 30 day late removed from my credit reports. If I was responsible and it was my fault I would take responsibility but this was Chases fault. Now because of this mark on my credit this has lowered my credit score and I was not the responsible party that caused this. As I st... |
JPMorgan Chase & Co. Credit card delinquent account January 18, 2016 - First, let me start off by saying that i have - or more credit cards and my mortgage with Chase. Chase Amazon credit card was paid in - of 2015. In - of 2015 i have a 30 to 60 day late pay on my credit report dropping my score from - to -. Shocked! I logged into equifax to find that my Chase Amazon card was reflecting a past due $7.00 amount. Called and paid it immediately and then contacted chase. I had never recieved a bill from chase, let alone a " past due '' one. Never recieved a call. Spoke to Chase and they stated that they sent mail and send emails. I clearly put on my... |
JPMorgan Chase & Co. Credit card delinquent account January 15, 2016 - At age - as a college student without income, I received an unsolicited Chase credit card with a high credit limit of $11000.00, well above my only other piece of credit of $1300.00. I ran up the balance to the max and was ultimately unable to pay. Chase charged the account off in -/-/-, said they will no longer pursue collection of the debt, and filed a - with the IRS. I paid the income tax associated with the - in -/-/-. -/-/-, l left my job for a better one only to be told I could n't be hired based on my credit report reflecting an amount owed of $13000.00 to ... |
JPMorgan Chase & Co. Credit card delinquent account January 2, 2016 - -/-/- I was waiting results of - hearing, having had - in -/-/- and unable to work. My Chase Visa became past-due and was charged off. -/-/- I received acceptance to - and made a settlement payment to Chase for $10000.00 and paid settlement in full -/-/-. Chase sent me letters assuring me a paid in full settlement would be reported to the credit bureaus. But for 2 years and numerous disputes I still have CHARGE-OFF and a payment of $0.00 for status for this account. I am being denied credit due to this account reported inaccurately, not reflecting any payment o... |