JPMorgan Chase & Co. Credit Card Complaint

Delinquent account

JPMorgan Chase & Co. Credit card department,

Delinquent account California

A business with its own Federal EIN tax ID opened a credit card account on - -, - with CHASE CARD under the Account Number - where myself and another individual were listed contacts on this card account. This account had an outstanding balance and late payments and became delinquent from - - through - -. Then, CHASE CARD reported these late payments on my personal individual credit profile to all - credit reporting agencies, even though this was a business account with its own tax ID and I did not have control over payments for the business. In - -, CHASE CARD ensured me on a phone call that if I settle the account, all derogatory and negative remarks would be removed from all my personal credit reports. The business account was settled for less than full and closed in - -. In - -, I saw that CHASE CARD had reported on my personal individual credit profile to all - credit reporting agencies that the account was settled for less than full and this was a negative remark, which would not be removed from my personal credit profile until - -. The - issues I have is that 1 ) Chase reported derogatory remarks for a business account to my personal credit profile and 2 ) Chase did not remove all negative remarks as promised upon settlement of the account.

JPMorgan Chase & Co. customer in California
Aug 05, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

Consumer disputes how JPMorgan Chase & Co. handled their complaint

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