JPMorgan Chase & Co. Credit Card Complaint

JPMorgan Chase & Co. Credit card department,

Delinquent account Washington

-/-/- I was waiting results of - hearing, having had - in -/-/- and unable to work. My Chase Visa became past-due and was charged off. -/-/- I received acceptance to - and made a settlement payment to Chase for $10000.00 and paid settlement in full -/-/-. Chase sent me letters assuring me a paid in full settlement would be reported to the credit bureaus. But for 2 years and numerous disputes I still have CHARGE-OFF and a payment of $0.00 for status for this account. I am being denied credit due to this account reported inaccurately, not reflecting any payment on this account, only charge-off. Chase keeps assuring me in letters they will report it as paid, but they keep giving credt reporting agencies misleading information as if I had made no settlement payment at all. - just sent me a current dispute result, I requested and the status shows CHARGEOFF and the account code is charge off and payment is $0.00 -/-/- which is not true. I am not able to get a home equity loan due to this erroneous reporting. Please help!!!!