JPMorgan Chase & Co. Credit Card Complaint

Delinquent account

JPMorgan Chase & Co. Credit card department,

Delinquent account California

Dear cfpb, after the real estate market crashed in - - California in -/-/-, my husband and I both lost our jobs. We use all our reserves to make our mortgage and credit cards payments but few months later we were brook.. Our new jobs could not cover our credit cards payments and eventually, we were default on all credit cards and mortgage payments. I had also used my chase/wamu card to pay my chase/wamu mortgage. So after I became default with my credit cards by -/-/- and -/-/-. Chase sold one of my credit card debts to - / - - on -/-/-. And - file a lawsuit and got a judgment on -/-/- for -. Since then they have aggressively taken money from my bank accounts various times leaves me without money to pay my modification mortgage or utility bills or groceries. They have continuously caused me tremendous pain and sufferings. It appears that Chase have had some agreements with CFPB and state attorneys general. But because chase sold this account to the collection before coming to an agreement with CFPB or the attorneys general, this collector continue to drain my account. On -/-/-, they have taken $2200.00 from my account ( this is my mortgage payment ). Now I am devastated. Please help me

JPMorgan Chase & Co. customer in California
Jul 31, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

Consumer disputes how JPMorgan Chase & Co. handled their complaint

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