Review and analysis of over 578 complaints against JPMorgan Chase
JPMorgan Chase consumers have reported over 578 official complaints related to Making/receiving payments, sending money. Out of the 578 consumer complaints against JPMorgan Chase, 26% were disputed by the consumer (i.e. the consumer was not happy with how JPMorgan Chase responded to their complaint) and 99% were processed in a timely manner. 16% of consumer complaints against JPMorgan Chase resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 1% resulted in non-monetary compensation.
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JPMorgan Chase Bank account or service making/receiving payments, sending money December 31, 2015 - I had made a deposit into my account with Jp Morgan Chase Bank and a third party that had my account number and routing number went into my account without my permission and withdrew money. Not only did they withdraw money but it was for more than what I had between both savings and checking. The morning I get an email from the bank letting me know that my acct was withdrawn I called my bank and to find out why and they said that there had been - separate attempts to withdraw money from my acct from this party and that - had been approved even though it was fro more money than I had in a... |
JPMorgan Chase Bank account or service making/receiving payments, sending money December 28, 2015 - Our insurance company issued a check for collision repairs to our vehicle. The check was written in my husbands name & our finance companies name since the amount was over $5000.00. This check was not signed by mys husband and the finance company cashed the check anyway. ... |
JPMorgan Chase Bank account or service making/receiving payments, sending money December 23, 2015 - The children of - and - - - took advantage of our - month intro special in - and then signed their children up to continue with regular classes starting in -. We billed them - tuition and their children attended classes the entire month of -. We billed them - tuition as well and within a week of that happening - - contacted us saying that they never signed their children up to take classes and wanted to quit. We informed him that we need 30 days written notice to stop billing and that there was a $150.00 per child early termination fee as stated in the con... |
JPMorgan Chase Bank account or service making/receiving payments, sending money December 16, 2015 - Bank : Chase Bank Type : Business Checking Account number : - In - 2015 - fraudulent checks were written on my business account. We contacted the bank immediately we noticed the - fraudulent checks and gave them the - checks information. We were advised to close the account which we did and we were assured that the monies will be refunded. Months later we noticed that only - of the - checks were refunded. We called the bank to find out why the checks for the amount of $640.00 and $570.00 were not refunded. We were shocked to be told by chase bank that we should have in... |
JPMorgan Chase Bank account or service making/receiving payments, sending money December 11, 2015 - On -/-/2013 around - in California time I was at a shopping mall trying on some clothes when I received an email alert on my mobile phone stating that a $200.00 withdraw was made from my chase debit account. So I checked my purse and my debit was still in my possession while a withdraw was made. I called the bank to complain about the matter and they turned me down twice even though I had supporting receipts stating that I was using my debit card in a city no where near where the atm withdraw was made. ... |
JPMorgan Chase Bank account or service making/receiving payments, sending money December 7, 2015 - Chase bank has no allow me to recover - dollars that where transfer by a mistake to a wrong person, they told me that they ca n't recover my money they where alert the same second I receive the notification ... |
JPMorgan Chase Bank account or service making/receiving payments, sending money December 5, 2015 - In short I was scammed, it was an over-payment set up. I was supposed to tutor this gentlemen 's daughter and his attorney was leaving for vacation so he wanted to send me a months worth of payment. His attorney had left in a rush and accidentally combined my check with the money that was payment for his daughters nanny. I was asked to deposit the check and send the difference to the nanny, thinking I would see her the next day at the first scheduled session I did n't think much of it and sent it via chase quick pay. The " father '' postponed the start date of the session and the following mor... |
JPMorgan Chase Bank account or service making/receiving payments, sending money November 26, 2015 - I made an ATM check deposit of $24.00 but Chase bank made a mistake and reported it as $920.00 on -/-/15. They corrected their mistake on -/-/15 2 months later and debited $900.00 from my account without my knowledge or notice and over drafted my account. I made a car payment online on -/-/15 and - received that payment on -/-/15 before Chase decided to correct their error on -/-/15. Chase then decided to return the payment from - and disregard my car payment that was processed before their adjustment. I think this is illegal and ridiculous that a bank... |
JPMorgan Chase Bank account or service making/receiving payments, sending money November 24, 2015 - On Monday, - -, 2015 my father-in-law an elderly person requested help from me ( daughter-in-law ) and son due to - - - not receiving the payment. After authenticating my father-in-law about - times. The Bill Pay Transaction to - - - for a phone bill of $50.00 paid on - -, 2015 was never received by - - - which has caused my father-in-law stress after never having any issues. It is unfair and deceptive practice that Chase gave the runaround from - until -, where we patiently waited - - hours for a Claims manager due to the 'high volume ' ... |
JPMorgan Chase Bank account or service making/receiving payments, sending money November 14, 2015 - I recently became aware that for the last 2 years, I have been charged $5.00 to make a payment on my credit card, inside a CHASE bank. The teller NEVER mentions the $5.00 fee and this fee is not reflected on my payment receipts. It is usually deducted from my - - - - account 5 or 6 days after I 've made the payment to CHASE. Today, around -, I called CHASE, and spoke to a Customer Service Supervisor by the name of - who informed me that unfortunately there was nothing the bank could do about this. ... |
JPMorgan Chase Bank account or service making/receiving payments, sending money November 13, 2015 - I have been a Chase checking customer for about 15 years. I currently have both a personal and a business account with Chase. Last year, I was induced by - - in the - -, California branch to open a Chase Private Client ( CPC ) account. It was a very " hard '' sell. - - told me explicitly that - % of the fees associated with my business account would be waived if I became a CPC client. I signed up for the CPC accounts ( ONLY because of the promised waiver of fees ) and soon noticed that I was incurring monthly service fees as well as fees for incoming wires. I inquired on m... |
JPMorgan Chase Bank account or service making/receiving payments, sending money November 12, 2015 - Twice I, a New York state citizen and resident, have attempted to make a purchase at a - website called - -, and though the sum was not large, about $400.00, my bank, JP Morgan Chase, at least the first time and possibly the second, blocked the transaction, which in effect killed the transaction, as - - was apparently not informed by the bank that I had confirmed the legitimacy of the transaction. In any event, their software eliminates the billing information I provided as the result of the interdiction. Certainly Chase has a right and an interest in combating fraud. But I am... |
JPMorgan Chase Bank account or service making/receiving payments, sending money November 9, 2015 - I took my family on vacation to the beach in -/-/-. We booked a room on - on -/-/2015. The Business was called -. The hotel had electrical problems and room smell of what we learned later was sprayed lacquer and was very filthy. It was not safe to stay in. We were force to immediately check out. The hotel was very rude and aggressive. I was with my wife and small children so we left. I immediately called my bank and disputed the transaction. Chase Bank has refused to honor the dispute even after they sent me a letter saying the dispute was final and I was not responsible for t... |
JPMorgan Chase Bank account or service making/receiving payments, sending money November 5, 2015 - I entered a Chase bank in my city to change a $100.00 dollar bill into - $20.00. I was told that I needed an account at the bank in order to do this. So I went down the street and got change. It this an illegal bank policy? ... |
JPMorgan Chase Bank account or service making/receiving payments, sending money October 28, 2015 - This is a growing problem with electronic bill payment through banks and credit cardcompanies. In the past, the representation was/is that an electronic payment started on a particular day would reach and be credited by the payee the next day. The electronic process is quick ; that it might take a day arises from the fact that payer must send, then payee must examine the " package '', i.e. - separate electronic processes : sending is completed the day of sending, examination of package by payee is done the same day or the next day. Thus, sending should be complete on the day of payment, cre... |
JPMorgan Chase Bank account or service making/receiving payments, sending money October 25, 2015 - Chase Bank has been unwilling to provide any form of assistance in recovering or refunding the money I lost as the result of a scam. I wrote a check to an --based tour company in the amount of $3600.00 in exchange for their tour and guide services. 2-days prior to the trip, the company cancelled the trip citing - in the area. No other travel companies that we contacted cancelled their trips and there were no reports of any - online. The tour company has kept my money and is unwilling to offer any form of refund. The others in my group were able to recover their funds from their bank... |
JPMorgan Chase Bank account or service making/receiving payments, sending money October 23, 2015 - I walked into the branch to exchange a $10.00 bill for a roll of quarters. The teller asked for my account information. I asked why they needed that, a manager stated that she recognized me and that we had had this issue before. And I stated that I had yet to receive a reason for why exchange legal tender into quarters required collection of my account information. She stated that it was required by the " Bank Secrecy 's Act ''. I told her that that Act was about amounts in excess of $10000.00. She stated that " no, that was covered by the Currency and Foreign Transactions Act which unknow... |
JPMorgan Chase Bank account or service making/receiving payments, sending money October 21, 2015 - I 'm an -. On or about - -, 2014, I received an email from a person who purported to be a woman in - trying to collect monies due on a divorce settlement agreement entered here in Illinois, and asking my assistance for this purpose. I entered into a retainer agreement with her for this purpose, and she sent me a check for the retainer and put me in touch with her alleged ex-husband. The arrangement was that he was to send me checks for the settlement amounts, and I was to send them to my client through my business account at Chase ( where my client also had an account. ) The client... |
JPMorgan Chase Bank account or service making/receiving payments, sending money October 15, 2015 - I have Chase Bank as my Bank.I a bill with a check for that insitution, I called the bank to inform them if they could reserach the check i wrote for the amount of $88.00, becuase i could n't recall what it was for or to whom it was written out too.Their representive informed me that they would do that, and call me back as what they found out.They also stated that i file a claim, so i asked them to please do so, and get back in toch with me.Instead they put a stop to the check, while all along i though the check went thru to whom i wrote the check too.Well i found out thru the company that t... |
JPMorgan Chase Bank account or service making/receiving payments, sending money October 13, 2015 - I placed an order with - ( Phone - ) for furniture ( fireplace and china cabinet ) with my Chase Bank account -, Check # -. The furniture was not delivered and the check was not cashed by the authorized party. I contacted Chase Bank and reported the fraudulent check, and they were only concerned about who wrote the check. However, they refused to address the issue about the unauthorized party cashing the check which is also fraud. Chase has no record of who cashed the check, has been completely negligent, and refusing to cooperate. Chase refused to reverse the transaction despite m... |
JPMorgan Chase Bank account or service making/receiving payments, sending money October 10, 2015 - On Saturday, - -, 2015 I went to Chase Bank to cash check that wriitten and from Chase I show proper ID and they request me and other to pay $8.00 to cash their own check. When I ask the tell and the bank respresentative they said do have this in written they tell customer this without legal statement to explain the fee nor is it posted in the bank Please investigate Chase Banks product and services and ensure the bank is working according to United States Federal Bankng Regulations ... |
JPMorgan Chase Bank account or service making/receiving payments, sending money October 4, 2015 - I was selling a futon online and the buyer gave me a check for the payment and stated that I should deposit it soon as they would arrange to have it picked up. After about five days elapsed, they stated that they would not be needing the futon and asked that I return the money to them. Not trying to be held accountable for their money, I wired it back to them as per their request. Almost a month later, Chase Bank tells me the check was returned for fraudulence so I was out that amount of money. This put my checking account in the negative. As I was moving, I had no spare money to cover the dif... |
JPMorgan Chase Bank account or service making/receiving payments, sending money September 29, 2015 - A request was made through customer service to stop an online payment scheduled from Chase Bank. The payment was stopped and the amount was credited to my account. I had informed the merchant that I am stopping the payment as I had already paid them and the merchant acknowledged the same. However the bank delivered the cheque to the merchant, and Chase customer service did not informed me that the bank will deliver a cheque to them irrespective of stop payment. The merchant submitted the cheque which was bounced and their bank charged them $50.00. I have to pay for it as my bank delivered th... |
JPMorgan Chase Bank account or service making/receiving payments, sending money September 23, 2015 - this is add on from my previous complaint with JP Morgan Chase Bank. the week when i found out about JP Morgan Chase Bank placing a pending closure /freezing my funds on my checking account. I went to the - - Chase Bank Branch, spoke with bank rep, manager, then Bank Rep manager branch called JP Morgan Chase Bank corporate, discuss my issue, stay in there for an hour. after all the discussion with Chase Bank branch manager, I should not be worried about the bills payment i had issued drawn to my checking account. all issued bills payment are going to be paid by Chase Bank via my checking... |
JPMorgan Chase Bank account or service making/receiving payments, sending money September 17, 2015 - Placed a stop payment on a merchant. The stop payment did not stop the transaction and I understand it is not guaranteed. I then requested to dispute because it was unauthorized, the representative refused. The representative continue to communicate that it is not guaranteed. ... |
JPMorgan Chase Bank account or service making/receiving payments, sending money September 14, 2015 - Chase accused me of fraud and closed my accounts in 2013. They settled the amount they say I owe with the IRS, who taxed me and counted it as income since it was a debt forgiven. However, it is reported with - and they show no proof of my fraud. '' I 'm now paying the IRS taxes on money they claim was my fraud and have still yet to prove it. I did not commit fraud and I have filed reports with - and the FBI over the account activity they are blaming me for but it was not me and they have no proof. Therefore, they can not and should not be allowed to label me as fraud to - and block m... |
JPMorgan Chase Bank account or service making/receiving payments, sending money September 12, 2015 - I contacted my bank about what I believe to be fraudulent activity on my account that I recently noticed. The banker is stating that they are unwilling to do their do diligence to investigate this matter further. They actually notified me of a security breach back in - 2013 however the are unwilling to investigate that breach. Furthermore, the representative stated my banking is my responsibility. I believe my banking is the responsibility of the institution where my money is placed. Especially if my money is supposed to be backed by FDIC. The representative also stated that there are times... |
JPMorgan Chase Bank account or service making/receiving payments, sending money September 8, 2015 - I made a purchase of a cashier 's check from my bank account on Chase by -/-/2015 to pay my move in fees in a new apartment located at -. The amount debited from my account was US $6400.00 and the check number was -. On the other hand, last friday -/-/2015, I received a 30 days notice to vacate the premisses because the landlord told the check was fraudulent. I went to speak with the representant by the lease office and she told me the amount on the check was different than the amount generated. I went to Chase and the banker told me a problem happened and would take up to ... |
JPMorgan Chase Bank account or service making/receiving payments, sending money August 27, 2015 - On - -, 2015, a friend of mine in - wired me USD $500.00 from his bank, -, in -. Only $470.00 was posted to my account at - - - - -. He paid the wire transfer fee separately. On - -, 2015, he wired another USD $500.00, once again paying the wire transfer fee separately. Once again, only $470.00 was posted to my account. I called - -, and they said that $470.00 was all that they got. I contacted - in - via email, and they said that they sent USD $500.00, and that the Federal Reserve took out a fee of $25.00 for transmitting the wire ... |
JPMorgan Chase Bank account or service making/receiving payments, sending money July 15, 2015 - I signed up on Chase 's website to be enrolled in automatic monthly paymentson my Chase credit card. I thought that I signed up to pay the monthlystatement balance by selecting minimum balance '' for my automatic paymentoption, however a few days after the automatic payment ( due date for thecredit card monthly payment ) I found out that only $25.00 was paid to my creditcard balance and I was charged interest for the days that had passed since thedue date. I called Chase immediately to rectify the situation and spoke to -different staff members who informed me that due to the rules I wou... |
JPMorgan Chase Bank account or service making/receiving payments, sending money July 9, 2015 - I email chase and ask them to explain why my payment due for -/-/2015 were marked corporate advance paid. '' I also asked Chase to change corporate advance paid '' to payment '' to reflect my payment to them. They refuse. - - of Chase response was : '' On - -, 2015, we received your payment of $32.00 and applied that payment towards your corporate advance fee on - -, 2015. '' I am confuse about this term they are using since I do not know what it meant and if my payments are debited correctly. - -, 2015, started my new payment since my mortgage is interest o... |
JPMorgan Chase Bank account or service making/receiving payments, sending money July 8, 2015 - My business checks were stolen and I contacted the customer care department to request that I get a new account number. I was told that I need to pay $30.00 for a stop payment on the checks that were stolen and that I had to go into the branch to get that done. I went into the branch on - -, -, Georgia and was told that every member that is listed on the business with the - of - had to be with me when all of the members listed on the business are not listed on the bank account. I explained about the checks being stolen and was told that was the only way I would be able to get ... |
JPMorgan Chase Bank account or service making/receiving payments, sending money July 7, 2015 - -This complaint is a supplement to the Office of the Comptroller of the Currency case # -. According to that complaint, Chase bank claims a factual dispute between myself and the bank employee who entered the errant address - -, - - -, -, Tx. -, based on my instructions. And of course, I dispute their claim. In addition, this subsequent complaint seeks answers to the following questions and request documents that Chase failed to address in their previous response dated -/-/- : a ) Is their bill pay envelopes required to have a return address ;, b ) if so, provid... |
JPMorgan Chase Bank account or service making/receiving payments, sending money June 23, 2015 - Chase received a payment on our Chase Visa from a - account that we have used to make payments for years. The payment was returned as the - Account was blocked when traveling -. Once the travel was completed - unblocked the account in a day. Chase has since processed payments from this account on other Chase Visa cards we have and deposits without issue. However the particular Chase Visa account in question cannot be paid with the - Checking account, because Chase has blocked payments from the - account for Visa Chase Visa Card *******************... |
JPMorgan Chase Bank account or service making/receiving payments, sending money June 23, 2015 - Issue # 1- JP Morgan Chase Bank filed a claims without my authorization, although on phone call, I clearly and repeatedly stated that I did not want a claim filed. This cause my - bill to go unpaid and my account to be in suspension. When asked to send a letter to the merchant to exhort me and state that it was a bank error, they categorically declined my request by saying it is not bank protocol to send out letters to merchant of any sorts. Issue # 2- Same Chase Bank erroneously sent my water bill payment to my address. I called them to notify them of the error and they could not pinpoint ... |
JPMorgan Chase Bank account or service making/receiving payments, sending money June 20, 2015 - I added an external account to my Chase checking account. I subsequently transferred money from the Chase Checking to the newly external account. I received a text message from Chase to confirm the transfer, which i did via responding text. To my horror I discovered a week later that not only did Chase reject the transfer AND THEN CLOSED the external account WITHOUT my permission. Nor was I informed that they closed the external account. Then Chase locked my account from online access due to activity frequency. Upon inquiry I was told they dont know why this happened. And that I now have to go... |
JPMorgan Chase Bank account or service making/receiving payments, sending money June 19, 2015 - I have had nothing but trouble with a chase bank line of credit. The balance is about -. I pay about - per month, although i have been paying extra monthly toward principal. This is the situation. - in 2013 i attempted to refinace my home with - Bank. I still have all emails regarding this. Due to my difficulty in getting a sobordination from Chase i could not refiance at the low rate. It went up during the time i was doing this. In addition my amount was - available but they refused to provide a sobordination unless i signed a paper ... forced lowing my amount to what i owed wh... |
JPMorgan Chase Bank account or service making/receiving payments, sending money June 17, 2015 - Because of a lawsuit that my partner and I have, we asked for a cash advance. We were sent - checks : - in his name and - in my name. The - in my name was delivered to me, but the - in his name was nothe had to go in person to get it. I took him to get it and he presented his ID, but according to them it wasnt valid. He showed his papers from the attorney who is helping with his - case ( he lost all of his documents ), and he also showed them an income tax return with his Social Security Number, and they just told him that the money transfer was there and that it had been pai... |
JPMorgan Chase Bank account or service making/receiving payments, sending money June 16, 2015 - I requested a charge back from a company that did not honor their return policy on -/-/15 with Chase Bank, they issued a temporary credit but I received a letter on -/-/15 stating that Chase is temporarily holding the credit due to the account being closed due to a balanced owed of $210.00. The closed account that they 're referring to was also closed on - -, 2015 when a credit was accepted & the balance of $210.00 was taken care of & the remaining money was credited to my savings account without question or incident, so I do n't understand why this form of action was tak... |
JPMorgan Chase Bank account or service making/receiving payments, sending money June 13, 2015 - 1. I authorize withdrawals from my checking account for my payment and they do not come out. Example : I authorized a withdrawal on -/-/2015. It 's been 4 business days and the payment has not come out yet. Then the bank says that my payment is returned. I have enough money in my account, it just is not debited. I paid - other bills, - the State of Oregon, and the other the IRS, on -/-/-. - payments, also through checking account debit, came out the same day. 2. Chase has locked me out of my online account access. I tried to log in using my account number, my social securit... |
JPMorgan Chase Bank account or service making/receiving payments, sending money June 11, 2015 - -/-/2014, I booked flights with - - for - people to - - and also bought show tickets. It was all under a - vacation promotion with Chase Bank. I decided to purchase the Travel Protection Coverage in case of an emergency. Turns out I had to cancel the trip so I called Chase Bank around - - to cancel the trip and get reimbursed for the show tickets and flight. I would get all I paid back except the protection fee. '' The Chase rep was very nice and said she would take care of it. I got a refund for the show tickets on - -, but not for the flight. No one called me... |
JPMorgan Chase Bank account or service making/receiving payments, sending money June 9, 2015 - SOLD PROPERTY IN 2010,,, HAD - WITH CHASE BANK, I WAS - MONTHS LATE AND HOUSE DID SELL. ASKED FOR PAYOFF AND RECEIVED NO HELP WHAT SO EVER. WAS TOLD THE HOUSE WAS IN FORECLOSURE BUT I NEVER RECEIVED ANY PAPERWORK OR NOTICE FOR THIS. CHASE ALSO HELD OUT FOR - MONTHS AND CHARGED ME PENALTIES AND INTEREST THRU THIS PERIOD OF SEVERAL - DOLLARS. CALLED THEM AT LEAST A - TIMES AS WELL AS THE CLOSING ATTORNEY ALSO. NEVER RECEIVED ANY RESPONSE. TO THIS DAY I HAVE CALLED AND ASKED FOR ALL THE ORIGINAL PAPERWORK AND STILL GET A RUN AROUND. THEY REPORT TO THE CREDIT BUREAU THAT THE HOUSE W... |
JPMorgan Chase Bank account or service making/receiving payments, sending money June 8, 2015 - On Friday, - -, 2015 I viewed my Chase Bank online banking statement and discovered that on - -, 2015 Chase Bank paid $39.00 from my personal checking account on the basis of a fraudulent check that had no signature at all in the signature block and no payee name in the payee block. This debit was identified on my checking account statement merely as Check -. '' Since this check number fell outside of the range of the supply of personal checks I was using, and there was no additional identifying information about the payee, I opened the View Check '' option and discovered th... |
JPMorgan Chase Bank account or service making/receiving payments, sending money May 22, 2015 - I was paying bills with my Chase when I clicked submit apparently it was just after their cutoff time. consequently I got a message saying - of the bills were being submitted and - were not. I did not understand the message so I called Chase to find out what the problem was. During this time the screen timed out and apparently the - payments indicated were sent. - of the payments to - - - was for the wrong amount it should have been $45.00 and was instead $90.00. I was eventually, after threatening to file this complaint, sent to claims. Short version of the story. the... |
JPMorgan Chase Bank account or service making/receiving payments, sending money May 21, 2015 - About a month ago I informed my bank about a refund that I had not received from a merchant that I returned merchandise to in - via 2 day priority mail signature confirmation. I was told that as a courtesy the charge would be reversed while the investigation was being performed. I also told the bank customer representative that I filled a FTC & - complaint but the company has yet to respond. I contacted the company again in reference to my refund and that I 've reported the company to the FTC, - & I 've had the charged reversed by my bank & to my surprise although all numerous previou... |
JPMorgan Chase Bank account or service making/receiving payments, sending money May 12, 2015 - I had an unauthorized charge on my debit card for $140.00 from a book merchant in -/-/2014 so I called my bank to dispute the charge & was told that as a courtesy, the charged would be reversed while they investigated the issue. In -/-/- I learned that my account had been overdraft into a little over $200.00 but since I did n't sign up for overdraft protection I figured that whatever the charge was ( because I had n't used my debit card any that month so it did n't come from me ) that it would be revered & thought nothing else of the matter. I received a letter about the issue & cal... |
JPMorgan Chase Bank account or service making/receiving payments, sending money May 11, 2015 - Person with account at - - - - cashed my check of $110.00 for $1100.00 by altering the amount of the check and name on the check. Blatant fraud. Check was obviously altered. Have been back and forth with my bank, Chase, and - - - to try to recoup my money which was taken out of my account by their error. Check number - which was cashed on on - -, 2015. It is now - -, 2015 and I still have not been reimbursed. I have made numerous visits to both banks and am still getting the run-around. ... |
JPMorgan Chase Bank account or service making/receiving payments, sending money May 6, 2015 - Attached is a letter I sent to Chase Bank 's corporate offices describing our current financial situation. We have been dealing with a series of fraudulent activities and Chase Bank has neglected to handle our situation with care and attention, let alone assume any responsibility for their lack of security protocol. We requested an explanation in writing from Chase in regards to the investigation we were told was being done, and were denied in addition to being told they also denied our claim to replace the money that we have lost. ... |
JPMorgan Chase Bank account or service making/receiving payments, sending money May 5, 2015 - I tried to do a wire transfer on Chase.com website on -/-/15, which was not possible. When inquiried with their customer service, I was told their system was down and I had to go into a local branch. After rushing into a branch to make their wire deadline, they first attrmpted to charge me more for coming into the branch. I had to fight my way to credit me for the wire. I then found out at the end of the day that they sent out a duplicate wire due to their system malfunction. I have been trying for the past - days to get my money back with no end in sight. All I get is a run around if... |
JPMorgan Chase Bank account or service making/receiving payments, sending money April 23, 2015 - Hello, my name is - - - : In 1978 either in the months of - or - I had my brother buy me a saving bond for 500.00 dollars then give it to me as a gift.the banks name is - in -.- was the c.e.o at the bank but when i melt him his was just a accountant. checks and bonds was sent to a old address - - - -.someone stole my mail but some how sent the check to - - - - -.the person the got the check give it to - - - - to give to me but he took it to chase bank - - - - to cash it. the bank call me. to see if it was alright to let... |
JPMorgan Chase Bank account or service making/receiving payments, sending money April 17, 2015 - Chase promotes a service called Chase Quick Pay. Chase Bank then immediately withdraws the money from the parties bank account. Then they put a 3 business day hold on the funds stating that they do this to verify the transaction has n't been rejected by the other bank. If the transaction had been rejected it would n't go through in the - place. This is a shameful play by the bank not to watch their assets but utilize funds being transferred from person to person to their own benefit. There was no reasonable explanation that the bank could give when I informed them that the funds had been wi... |
JPMorgan Chase Bank account or service making/receiving payments, sending money March 21, 2015 - Complainant is a partner in a small Ohio-based business, - -, -. My federal - is -. I am filing a CFPB complaint because in setting up ( credit card ) merchant services via their wholly-owned - entity, Chase Bank is improperly attempting to mingle my personal credit information and creditworthiness with a business endeavor that has no relationship with, nor is dependent upon in any manner, my personal credit history and personal information. - -, - has a 14 year unblemished history of business and financial performance, and as a corporation stands on its own, and is ... |