Checking account Making/receiving payments, sending money
JPMorgan Chase Bank account or service department,
Checking account Making/receiving payments, sending money New York
Chase Bank has been unwilling to provide any form of assistance in recovering or refunding the money I lost as the result of a scam. I wrote a check to an --based tour company in the amount of $3600.00 in exchange for their tour and guide services. 2-days prior to the trip, the company cancelled the trip citing - in the area. No other travel companies that we contacted cancelled their trips and there were no reports of any - online. The tour company has kept my money and is unwilling to offer any form of refund. The others in my group were able to recover their funds from their banks and credit card companies, but Chase told me they would not provide any options other than " contact the police '' and " try to get your money back from the company yourself. ''
JPMorgan Chase customer in New York
Oct 25, 2015
* Source: CFPB Complaint Database
JPMorgan Chase response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.jpmorganchase.com/ |
Phone | (212) 270-6000 |
[email protected] | |
Address | 270 Park Ave Fl 12 New York NY 10017 |
JPMorgan Chase | |
JPMorgan Chase |
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