JPMorgan Chase Bank Account Or Service Complaint

JPMorgan Chase Bank account or service department,

Checking account Making/receiving payments, sending money California

I have been a Chase checking customer for about 15 years. I currently have both a personal and a business account with Chase. Last year, I was induced by - - in the - -, California branch to open a Chase Private Client ( CPC ) account. It was a very " hard '' sell. - - told me explicitly that - % of the fees associated with my business account would be waived if I became a CPC client. I signed up for the CPC accounts ( ONLY because of the promised waiver of fees ) and soon noticed that I was incurring monthly service fees as well as fees for incoming wires. I inquired on multiple occasions from both CPC bankers in my local branch in - - as well as bankers in other branches as to the reason for the ongoing fees. The bankers said the fees were due to the fact that my business account was not " linked '' with my personal CPC accounts. These bankers then informed me ( on multiple occasions ) that they had in fact " re-linked '' the accounts and the problem had been rectified. As a courtesy, the bankers


he refused. He was extremely rude and stated the wires were my problem. I would like Chase to honor the word of - - and waive all fees associated with my business account. I also ask that Chase discipline - - for making false claims to a customer in order to make a sale. Also, I was urged to put my savings into - different JPMorgan-managed investment funds. -/-/2014, I was faced with a considerable tax bill for income in the accounts although I had not realized any gains or income. My private banker was completely unable to provide a satisfactory reason why I was facing a large tax bill when I had received no cash nor realized any gains. I feel like I was pressured into investment accounts that only benefit JPMorgan through fees. I would appreciate a response to this email. I have been a loyal Chase customer for many years and would like to remain with the bank. Please address my concerns so I can continue to bank with Chase. Thank you.