Amex Prepaid Card Complaint

General purpose card Fees

Amex Prepaid card department,

General purpose card Texas

American Express Gift Cards charged $60.00 in inactivity fees on a $100.00 balance card, received in 2005 and never activated. I have some repsonsibility for losing track of the card. - of the balance in fees is excessive. Amex reversed the last $ - monthly fee and reissued a card with a $40.00 balance. I 'm not satisfied. Current Amex Gift Card policy, prominently displayed on the website, is " No inactivity fees or other fees after purchase '' and " Funds do not expire '' [ 1 ]. There was even a class action [ 2 ] settlement. All action dates have passed. I did n't find out about it until after I discovered the card and reduced balance. We have - of these cards. Only - has been addressed with Amex. I respectfully request the complaint cover both. [ 1 ] - [ 2 ] -

Amex customer in Texas
Jan 07, 2016

* Source: CFPB Complaint Database

Amex response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Contact Amex

https://www.americanexpress.com/
800-528-4800
P.O.Box 981540
El Paso TX 79998
Amex
Amex

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more