Amex Prepaid card department,
Other special purpose card Ohio
This card was originally loaded with -. I must have misplaced it and forgotten about it. I recently located it and checked the balance. It is now -. The card expired -/-/-. I called and was told they will not reissue a card and I now am unable to collect the -. That is wrong. I understand about the - monthly rip off fee. I should be able to collect the remaining -
Amex customer in Ohio
Jun 27, 2015
* Source: CFPB Complaint Database
Amex response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | https://www.americanexpress.com/ |
| Phone | 800-528-4800 |
| Address | P.O.Box 981540 El Paso TX 79998 |
| Amex | |
| Amex |
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