Citibank Prepaid Card Complaint

General purpose card Fees

Citibank Prepaid card department,

General purpose card Illinois

I received a pre-paid debit card for $40.00 when I purchased tires in 2014. I used the card once and still had $22.00 on it. I moved and misplaced the card. I recently recovered it, and I saw it had expired, I called to see if I could still receive my funds and they told me my card had expired and fees had applied for maintenance and I now have $0.00 left. I felt this debit card provided not only had a short date on it for expiration, but also that I was charged these fees. This card is produced by citi.com.

Citibank customer in Illinois
Dec 11, 2015

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

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Contact Citibank

http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

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