Citibank Prepaid Card Complaint

General purpose card Fees

Citibank Prepaid card department,

General purpose card Texas

I received a prepaid $26.00 - Citibank - card as a refund for overpayment after cancelling my service in - 2015. I recently discovered that Citibank - has charged a monthly $3.00 account maintenance fee since - for not using the card on a monthly basis. This has caused the card to go down to $14.00. When I contacted Citibank they said that this was the terms & conditions that - initiated. I did not agree to these Terms and would not agree to such terms since this is a refund of services paid.

Citibank customer in Texas
Oct 15, 2016

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

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Contact Citibank

http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

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