Citibank Prepaid Card Complaint

General purpose card Fees

Citibank Prepaid card department,

General purpose card Florida

I received a prepaid debit card from Citi bank as a reward from - - -. I have tried using the debit card and was unable to verify my balance for an extensive amount of time. When finally getting the card reactivated I was informed that I incurred service fees on the account while it was deactivated.

Citibank customer in Florida
Nov 28, 2016

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

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Contact Citibank

http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

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