U.S. Bancorp Prepaid card department,
General purpose card California
I received - ( - ) USBank Cash+ Bonus Rewards Cards in the mail some time ago, each valued at $25.00, for a total of $75.00. They were Visa cards. The first one has a Valid Thru '' date of -/-/-, the second -/-/-, and the third -/-/-. Apparently, though, these Valid Thru '' dates are not the actual expiration dates on the card. Instead, USBank helped themselves to $2.00 per month after 12 months had passed on each card. Even though the Valid Thru '' dates on the fronts of the cards said -/-/-, -/-/-, and -/-/-, in actuality, all three cards have been completely drained by USBank. This seems to me to be a deceptive business practice. A reasonable person would expect the Valid Thru '' date on the front of the card to be the date the card expires. The cards themselves appear as a standard Visa credit or debit card, with the card number, the customer 's name, and the Valid Thru '' date embossed and in silver on the front. I can give the - credit card numbers ( and attendant CVVs ) on request.
U.S. Bancorp customer in California
Sep 25, 2015
* Source: CFPB Complaint Database
U.S. Bancorp response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.usbank.com/ |
Phone | (800) 872-2657 |
[email protected] | |
Address | 800 Nicollet Mall Ste 200 Minneapolis MN 55402 |
U.S. Bancorp | |
U.S. Bancorp |
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