Bank of America Prepaid Card Complaint

General purpose card Fees

Bank of America Prepaid card department,

General purpose card Massachusetts

In -, - I received a gift debit card for $200.00. When I went to use the gift card on - -, - the account was closed. When I contacted Bank of American on - -, - ( at approximately -, via phone ) I was told the card had expired - - and the remaining balance ( actually the entire balance of $200.00 ) was the " fee '' for closing the account.

Bank of America customer in Massachusetts
Dec 13, 2015

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with explanation

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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