Bank of America Prepaid card department,
General purpose card Massachusetts
In -, - I received a gift debit card for $200.00. When I went to use the gift card on - -, - the account was closed. When I contacted Bank of American on - -, - ( at approximately -, via phone ) I was told the card had expired - - and the remaining balance ( actually the entire balance of $200.00 ) was the " fee '' for closing the account.
Bank of America customer in Massachusetts
Dec 13, 2015
* Source: CFPB Complaint Database
Bank of America response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.bankofamerica.com/ |
Phone | (704) 386-5681 |
Address | 100 N Tryon St Ste 220 Charlotte NC 28202 |
Bank of America | |
Bank of America |
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