Resources for resolving common issues with MRS BPO, L.L.C. products and services
You can reduce the number of unwanted calls from MRS BPO, L.L.C. you get by signing up for the National Do Not Call Registry. It's free. Visit http://donotcall.gov to register your number.
How do I register?
Add your phone number for free by visiting http://donotcall.gov, or calling 1-888-382-1222 from the phone you want to register (TTY: 1-866-290-4236)
If you register online, you will receive a confirmation email from http://donotcall.gov. You must click on the link in the email within 72 hours to complete your registration.
How long does it take?
Your phone number should show up on the Registry the next day. Most sales calls will stop once your number has been on the Registry for 31 days. You can verify that your number is on the Registry by visiting http://donotcall.gov or calling 1-888-382-1222.
Where can I file a complaint about an illegal sales call or a robocall?
To file a complaint, visit http://donotcall.gov, or call 1-888-382-1222 (TTY: 1-866-290-4236).
Will I hear back from the FTC regarding my complaint?
Due to the volume of complaints, the FTC cannot respond directly to every complaint. The FTC and other law enforcement agencies analyze complaints to spot trends and to identify and take action against the people responsible for these illegal calls.
What's a Robocall?
If you answer the phone and hear a recorded message instead of a live person, it's a robocall. You've probably gotten robocalls about candidates running for office, or charities asking for donations. These robocalls are allowed. But if the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal. In addition to the phone calls being illegal, their pitch most likely is a scam.
What Should You Do If You Get a Robocall?
If you get a robocall:
MRS BPO, L.L.C. Credit reporting incorrect information on credit report account terms April 6, 2017 - I have a debt that began with - . There was a payment plan started that I was payment on auto withdrawal from my bank account. The collections company sold my debt to another company without notifying me. Through me checking my credit report unnoticed I had a debt to a new company that I was not familiar with and I called them only to find out they had me in the system as being past due. I had to create a new payment plan and I was able to lower amount owed. However, my credit report now after two months still shows I owe over $400.00 which is only a little under $300.00 with a derogato... |
MRS BPO, L.L.C. Debt collection cont'd attempts collect debt not owed debt was paid February 4, 2017 - - had a billing issue when I moved several years ago, and " could n't find me in the system '' despite the fact that I was still a paying customer at a different address. So they submitted a $90.00 debt ( which I did validly owe ) to debt collections. Got a phone call from the debt collections agency, called -, and then I paid the debt immediately to -, and the whole issue should have gone away. Now, 3 times subsequently, the same $90.00 charge supposedly attributed to - has gone to a new debt collection agencies. Each time I call -, and they claim that they have nothing t... |
MRS BPO, L.L.C. Debt collection cont'd attempts collect debt not owed debt was paid November 29, 2016 - This company has placed a stop on my vehicle registration for supposed tunnel fees that they should not have been accrued due to me having - EZ pass accounts for over 8 years. I spoke to a manager by the name of - - who was rude and unwilling to even listen to me. He tried to tell me that they have charged me $53.00 per transaction for $1.00 tunnel fees that they admittedly never sent me an itemization of from 2013. They apparently received my information from the - - - -, which I have only used about - times in the past going to see -, as I am a -. This is an... |
MRS BPO, L.L.C. Debt collection cont'd attempts collect debt not owed debt is not mine November 20, 2016 - Letter addressed to " - - '', which is not me, at my address. Another attempt to collect a phony - debt. I will attach their letter. Their web site allows no option but making a payment ; nowhere for an explanation ( in this case, that there is no such debt ).... |
MRS BPO, L.L.C. Debt collection cont'd attempts collect debt not owed debt is not mine November 11, 2016 - - - - is charging $330.00 and it reflects as derogatory in my credit history in 2014. I did n't ever sign or even negotiate a contact with -. I was studying abroad at the time.... |
MRS BPO, L.L.C. Debt collection cont'd attempts collect debt not owed debt is not mine October 31, 2016 - I believe this is a debt that I disputed in 2009 for cable services. I moved to the - - in - of 2009 and asked to cancel my cable service in -. I spoke with a representative at the time and was assured that this would be done. Sometime later, I was told that I owed for 2-3-4 months of service. ( I no longer have the documentation from this matter. ) I now have a $140.00. collection amount showing on - my Credit Reports by MRS BPO, LLC.... |
MRS BPO, L.L.C. Debt collection disclosure verification of debt right to dispute notice not received October 20, 2016 - I never received a notice of right to dispute in the mail is my first complaint. This is a violation of the FDCPA of course. I requested validation as well and they still never validated with me via mail. Instead they reported the debt to another credit bureau, -, which they never reported to before. This is also a violation of the FDCPA. On top of that this is a fraudulent account. It did not initiate at my address at all. I am not even aware of this account.... |
MRS BPO, L.L.C. Debt collection cont'd attempts collect debt not owed debt is not mine September 29, 2016 - MRS BPO , L.L.C . contacted me by mail, on - -, 2016, and identified the debt as $1800.00 owed to -, MRS ACCT # : - ; Current Creditor Account # : - ; Charge off Date : -/-/2016. I do not have any responsibility for the debt, have never owed - any money, and confirmed this with -... |
MRS BPO, L.L.C. Debt collection cont'd attempts collect debt not owed debt was paid June 28, 2016 - I paid this company $1400.00 on - -, 2013 to settle a collection account with - but - is stating they never received payment for this account. I need a letter stating this account was paid off so that I can forward it to - because it is hurting my credit score.... |
MRS BPO, L.L.C. Debt collection disclosure verification of debt not given enough info to verify debt June 20, 2016 - The credit bureau is allowing inaccurate information of this account to be reported. The name of the company is MRS BPO, L.L.C and the creditor is - - they have recently added this account on my report with - with a re aged date of -/-/2016 for $310.00. ... |
MRS BPO, L.L.C. Debt collection improper contact or sharing of info talked to a third party about my debt June 8, 2016 - I moved from - Mi to - Mi - - 2015, never miss a months credit card payment ... late a time or to. On -/-/15 I open a saving and checking account aat - - -. On that same day, went straight to - county Veteran Affairs office. to ask if I could Please have my routing number and account number fax to the - V.A. office in - Mi. - - told me they operate on tax dollars and they could not do to much. I ask - if he could just fax the info he turn and walked in to his office so i ask him to do his job. I went across the hall to the - - leage power of a... |
MRS BPO, L.L.C. Debt collection disclosure verification of debt not given enough info to verify debt May 31, 2016 - To Whom It May Concern, On or around - -, 2016, I received a debt collection notice from MRS Associates of New Jersey alleging I owed $250.00. An amount they claim was incurred from a - - account. MRS Associates proceeded to furnish this negative information to the - major credit reporting bureau, -, on or around - -, 2016. On - -, less than 30 days after receiving notice from MRS Associates , I sent a notice of dispute and request for validation, pursuant to the Fair Debt Collection Practices Act and the Fair Credit Report Act, via U.S - Postal Service Certi... |
MRS BPO, L.L.C. Debt collection cont'd attempts collect debt not owed debt was paid May 20, 2016 - After the car was returned to - back in 2012 we received a letter stating that we owned nothing on the account at all. We have no idea why we are receiving collection attempts on a fraudulent amount and we would like for this to stop immediately. ... |
MRS BPO, L.L.C. Debt collection disclosure verification of debt not given enough info to verify debt January 26, 2016 - Upon receiving the right to dispute, I sent a letter certified mail within the 30 day period asking to verify the debt. I received no communication from the company and the debit was added to my credit rating, thus bringing down my credit score. ... |
MRS BPO, L.L.C. Debt collection cont'd attempts collect debt not owed debt is not mine January 17, 2016 - I just pulled a copy of my credit report and noticed that your agency is reporting that I owe you a debt. I was not aware of this debt until now, and under my rights under the FDCPA, I request that you validate this debt. The details of the debt on my credit report are as follows : Account number : - Address Identification Number : - Inquiry made on : -/-/2014 Company Name : MRS BPO Original Creditor : - ... |
MRS BPO, L.L.C. Debt collection cont'd attempts collect debt not owed debt is not mine December 24, 2015 - mrs associates, ph ( - ) - continues calling my number which is ( - ) - in an attempt to contact a family member. These are unwanted phone calls, and I hang up before the recording can finish. I am on the " do not call list '' and for privacy have an unlisted number. ... |
MRS BPO, L.L.C. Debt collection disclosure verification of debt right to dispute notice not received December 3, 2015 - I noticed that MRS BPO LLC., is appearing my - and - credit files. I am disputing the validity of this alleged debt, for the following reasons : 1 ) The debt does not belong to me ; 2 ) MRS BPO LLC., has not sent me any documentation which links me to this account and they have not submitted their validation and position to collect on any such account, they have not produced any documentation of any signed agreement ( s ), which would also suggest this alleged account belongs to me! ... |
MRS BPO, L.L.C. Debt collection improper contact or sharing of info talked to a third party about my debt October 21, 2015 - The original creditor of this debt is - - that was notified back in - 2012 of a chapter - filling and sold this debt to MRS ASSOCIATES INC. - - NJ.I spoke with this company directly back -/-/- and gave them all the required information such as - - knows that I 'm under a chapter -, .MRS associates Inc tried to put a collection on my - report and it was removed.I received a credit alert from my - report that says this same company has reported a collection.This company is jumping from one company to another reporting this as an open collection and it is not... |
MRS BPO, L.L.C. Student loan dealing with my lender or servicer October 20, 2015 - Hello, I obtained a loan over 7 years ago from - who sold the loan. Eventually it went to - who have hired MRS Associates to collect on the debt. The balance has went from - when the note was originally signed to -. I am a mother of - I work part time as - working - hours a week. They refuse to make a payment arrangement base on my income to assist with paying off the debt. Since the interest is so astronomical it will never be paid off. ... |
MRS BPO, L.L.C. Debt collection improper contact or sharing of info talked to a third party about my debt September 23, 2015 - Calling a household in which I never lived ... |
MRS BPO, L.L.C. Debt collection communication tactics frequent or repeated calls September 17, 2015 - I have been getting REPEATED calls at this number by MRS Associates ( - ). They are robo calls for a woman named - -. I apparently inherited her phone number from - -. I have REPEATEDLY responded that she does not own this number and I do n't know her, but i still continue to receive calls. So I called the # and asked to speak with a representative. I was put on hold for a half hour, then was hung up on. Nothing I do keeps this company from contacting me every single day. Again, this is not - - phone number, nor do i know her. ... |
MRS BPO, L.L.C. Debt collection cont'd attempts collect debt not owed debt is not mine September 17, 2015 - i am being called by MRS BPO every day. a machine makes the call. i am not the person they are looking for. it is the person who used to have this phone number. there is no way to get them to stop because the machine circles around and around. i have called their main number where the operator says she can not help me and transfers me to a number where nobody answers. please make them stop. when calls for the same person were made by human beings, i was able to convince them i am not the one who owes the debt. can not get the machine calls stopped. ... |
MRS BPO, L.L.C. Debt collection cont'd attempts collect debt not owed debt is not mine September 16, 2015 - I have never had - - -. This was disputed once before and removed from my credit profile nearly a year ago and now it reappears. ... |
MRS BPO, L.L.C. Debt collection disclosure verification of debt right to dispute notice not received September 11, 2015 - a collection appeared on my credit report, this company did not inform me before it was added or inform me of my right to dispute. when i called the company they could not find the account. ... |
MRS BPO, L.L.C. Debt collection cont'd attempts collect debt not owed debt is not mine September 2, 2015 - My - - collection is incorrect. The account I opened in 2009 was closed and zeroed out before service was discontinued and a payed in full status was never restored. I submitted bank records to show the ACH payment made before my account was closed in 2009. ... |
MRS BPO, L.L.C. Debt collection cont'd attempts collect debt not owed debt was paid August 24, 2015 - I received a letter dated -/-/15 from MRS BPO, L.L.C located at 1930 - - - -, NJ -. Stating that they are collecting on be half of - - - in the amount of $100.00. And if I did not pay w/in 30 days the info would be place on my credit report. Indeed I did own - - - earlier last year for a Modem, which I returned later and when I spoke with time warned I was told by their representative that my account was at a $0.00 balance after receiving the modem. And the negative info was removed from my credit report. Upon receipt of this collection notice I call ... |
MRS BPO, L.L.C. Debt collection cont'd attempts collect debt not owed debt is not mine July 24, 2015 - We have received communications from a debt sold by - -. We disputed the accuracy of the debt several times directly with - - and they refused to correct the matter because we were no longer a client of theirs. They were billing us for services not used because they stated that it is their internal policy to bill their consumers for a complete month of service and not pro-rate their bill if they left the service. We had no contract and were not under any requirement to maintain service with -. We do not feel that we are subject to their internal policies nor should they be permi... |
MRS BPO, L.L.C. Debt collection cont'd attempts collect debt not owed debt is not mine July 7, 2015 - - - office representative made false statements, and when I disputed the debt originally it was dropped from my credit history. 4 years after this was done, - - is attempting to collect what they think is debt. A person authorized to repressent the company told me that I would owe a certain amount and that amount was paid, when a different amount was attempted to be collected I was told that it did not matter what that person agreed to. In New York State a verbal agreement is tantamount to a contract and as such is where they provided service. They have harassed me for the last 7 y... |
MRS BPO, L.L.C. Debt collection cont'd attempts collect debt not owed debt is not mine June 27, 2015 - I received a letter stating that I owed money for my - cell phone bill. However, I am currently up to date with my cell phone payment and have never fallen behind. Therefore, this debt is completely fictional and I am not going to pay it to this company that claims the debt has fallen into collections. The company is called MRS - from MRS Associates at - NJ --... |
MRS BPO, L.L.C. Debt collection cont'd attempts collect debt not owed debt is not mine June 26, 2015 - I had an issue with - Wireless. It got nasty; I wrote a letter to the -, sent a copy with a note to the President -. The result was that all the - billing was taken away, and I got a -+ credit on my Wireless account. I suddenly got a letter from MRS BPO, L.L.C. stating they were collecting - for -. No one at - knows anything about it. My current bills do not indicate the amount. I don't want my credit ruined by these people and no one knows who authorized the collection agency to come after me. -.... |
MRS BPO, L.L.C. Debt collection disclosure verification of debt right to dispute notice not received June 10, 2015 - I did n't receive a - Notice which is required by law prior to collection a debt. The debt has been paid in full. It should have never been reported. I take care of my financial matters and would have never ignored a - Notice. ... |
MRS BPO, L.L.C. Debt collection cont'd attempts collect debt not owed debt was paid May 27, 2015 - - sent me in error to a debt collector - - - for $140.00 - -, 2015. On - -, 2015 I paid - - $160.00 which included late charge. I spoke to - on - -, 2015 at - verifying that I paid this bill full. Then received another bill from for the same $140.00 from another collector MRS Associates for the - - bill - $140.00 -. I tried several times to call MRS Associates on - -,2015 and - -, 2015. The phone tree takes me to the point of waiting to speak with a representative then disconnects me every time. This very frustrating and... |
MRS BPO, L.L.C. Debt collection cont'd attempts collect debt not owed debt was paid May 27, 2015 - The disputed charges stem from disconnecting my service with - because I was moving when I resided in New Jersey in -/-/- I received a bill and I have made numerous attempts to receive clarification as to what I 'm being charged for. On -/-/-, I spoke with - from - and she did not know what it was. I received - notices from debt collection agencies and I demanded a verification of the debts, which no one has responded to. On -/-/-, I spent over - hours on the phone with - agents, including -, -, -, - and - with no resolution. I have copies of all... |
MRS BPO, L.L.C. Student loan can't repay my loan May 18, 2015 - I received my degree from University - -, applied for Federal Loans and worked full time. My wife was a stay at home mom and the University sold me on Private Loans that they said worked like Federal loans to supplement my income. I ended up with over - in Private Loans the school should have never presented and an economy that will never return to pay them off. ... |
MRS BPO, L.L.C. Debt collection cont'd attempts collect debt not owed debt was paid May 15, 2015 - My name is - - and I previously had an account with - - -, however, I continuously paid my account in a timely manner by way of - - pay. When I received my - 2012 - - 2012 ( service period ) bill ( approximately - - 2012 ) it stated I had an unpaid balance of $160.00, so I paid $160.00 in cash at the - - - on -. located less than - minutes from my residence. I checked my bill pay first and saw that the payment was sent but the check never cashed ( nearly one month after it was sent ). At that time I was most certain the check was lost and wou... |
MRS BPO, L.L.C. Debt collection communication tactics frequent or repeated calls May 12, 2015 - The debt collection agency calls me everyday about - times a day. I would like them to stop and send me written correspondence. The number to this agency is - ... |