MRS BPO, L.L.C. Debt Collection Complaint

Other (phone, health club, etc.) Cont'd attempts collect debt not owed debt was paid

MRS BPO, L.L.C. Debt collection department,

Other (phone, health club, etc.) Cont'd attempts collect debt not owed Debt was paid Texas

The disputed charges stem from disconnecting my service with - because I was moving when I resided in New Jersey in -/-/- I received a bill and I have made numerous attempts to receive clarification as to what I 'm being charged for. On -/-/-, I spoke with - from - and she did not know what it was. I received - notices from debt collection agencies and I demanded a verification of the debts, which no one has responded to. On -/-/-, I spent over - hours on the phone with - agents, including -, -, -, - and - with no resolution. I have copies of all of the letters and notes regarding my communications with - and its agents. I have spoken with - from - and he explained that the debt was for my failure to return a card and an early termination fee. I then sent - proof that that I have sent them the equipment that they claim that this debt is related to. This debt has been reported to the credit bureaus in clear violation of the FDCPA. - and its debt collectors have erroneously reported this debt on my credit and I demand its immediate removal.

MRS BPO, L.L.C. customer in Texas
May 27, 2015

* Source: CFPB Complaint Database

MRS BPO, L.L.C. response to complaint:
Closed with explanation

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