Review and analysis of over 130 General Purpose Card complaints against NetSpend Corporation, a TSYS Company
NetSpend Corporation, a TSYS Company consumers have reported over 130 official complaints related to General purpose card. Out of the 130 consumer complaints against NetSpend Corporation, a TSYS Company, 9% were disputed by the consumer (i.e. the consumer was not happy with how NetSpend Corporation, a TSYS Company responded to their complaint) and 99% were processed in a timely manner. 13% of consumer complaints against NetSpend Corporation, a TSYS Company resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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NetSpend Corporation, a TSYS Company Prepaid card advertising, marketing or disclosures March 17, 2017 - Received Netspend deceptive mail with read debit card. Says to activate like I signed up for a card. Then says it 's like a checking account with routing number. Had to search the internet to find out about this company. Fees are ridiculous as well. EVERYTHING you do have a fee. No banks or credit card companies do this, no one would have any money left.... |
NetSpend Corporation, a TSYS Company Prepaid card managing, opening, or closing account March 11, 2017 - Received an un-solicited card in the mail. Could not reach a person to resolve the matter. All calls went to machines.... |
NetSpend Corporation, a TSYS Company Prepaid card fraud or scam March 2, 2017 - I received a prepaid small business Master Card debit card in the mail that was unsolicited from NetSpend. I 've never heard of this company and have not applied for a debit/credit card. This company is sending debit cards to people where their identity can be stolen in the future. The card indicated that I needed to activate the debit card.... |
NetSpend Corporation, a TSYS Company Prepaid card managing, opening, or closing account February 21, 2017 - I bought a NetSpend Prepaid card lost it before opening it they would not assist me in refunding my money already put on the card... |
NetSpend Corporation, a TSYS Company Prepaid card fraud or scam February 21, 2017 - I received a NetSpend Prepaid - from a company called NetSpend, -, - T- -. It was unsolicited and when I called the number they gave to OPT-OUT and decline the message did not give that as an option. I have sent an e-mail but do not have much faith that they will comply since the interactions so far has been extremely suspect.... |
NetSpend Corporation, a TSYS Company Prepaid card unauthorized transactions/trans. issues February 18, 2017 - I need to make very serious complaints against Ace Elite/Netspend -. I have called their corporate office which has ignored my plea for help. They have violated my consumer rights & cheated me by enabling & allowing a company to cheat me by keeping My money for services I did Not receive. Let me explain ; On -/-/-, I submitted a complaint to Netspend to make them aware the company was stealing money for services I did not receive but that I Paid In Full. I also faxed Netspend evidence. I have included my attachment evidence that I sent to Netspend in this complaint. The 1st email sent... |
NetSpend Corporation, a TSYS Company Prepaid card fraud or scam February 12, 2017 - I received a western union net spend MasterCard in the mail. I waited to activate it because I knew there was a monthly fee. I activated it this morning to gain access to $30.00 my friend sent me via -. I thought it was easier than having to wait until - opens to get it. I 've got guardianship of 3 children and needed the money quickly. According them, their terms and fees are listed in the paper work sent with the card. I looked over that paper work and only found where a few would be charged monthly. I went to use my card and out of the $30.00 I got, I was only able spend $20.00,... |
NetSpend Corporation, a TSYS Company Prepaid card advertising, marketing or disclosures February 6, 2017 - I was sent an offer for a prepaid card in the mail that included a printed card with a pre-activated account. I did not ask or authorize for this account to be created. This type of advertisement is dangerous as the card could easily be activated without my consent. I tried to contact the company, but am unable to reach a representative at any of their numbers.... |
NetSpend Corporation, a TSYS Company Prepaid card unauthorized transactions/trans. issues January 18, 2017 - On -/-/2017 a transaction was processed from my prepaid account in the amount of $100.00 from -. First and foremost - should not have debited the account because I cancelled the scheduled payment however they were able to process the payment on a card that a fraud agent with Net Spend told me would be deactivated. Since I have contacted Net Spend several times to have the money put back in my account because it does not take a rocket scientist to see that with notes a fraud agent with their company told me the card would be deactivated and it was not. Therefore there should not be an... |
NetSpend Corporation, a TSYS Company Prepaid card managing, opening, or closing account January 4, 2017 - I have been with Netspend for over 2 years in which I mainly used for direct deposit from my company and to pay my rent. I had 2 inaccurate charges on my account so I disputed boh as suggested by the agents that assisted me over the phone. -/-/- my account was closed without proper communication to me. I called them and asked why my account was closed the lady stated suspicious activity and stated a check will be in the mail and it takes 10 business days. -/-/- my rent is due and then after the - it 's considered late and an eviction can be filed plus late fees. I asked if the che... |
NetSpend Corporation, a TSYS Company Prepaid card fraud or scam December 25, 2016 - I tried to send money abroad using - & they would not allow me to do so. They returned my funds to my NetSpend prepaid M/C on -, but NetSpend keeps giving me excuses to not put it back on my card. It has now been 10 days and they are still telling me I have to have - fax to them on their letterhead a letter of cancellation of transactions, and they have done so at least 6 or 7 times, as well as keeping me updated on transmissions. They also tell me I can send them emails giving dates & times of the cancellations, which I did but they do not accept them either and I follow their instru... |
NetSpend Corporation, a TSYS Company Prepaid card advertising, marketing or disclosures December 9, 2016 - NetSpend sent me an unsolicited prepaid card. I did not ask for it, and despite what they claim in the fine print, I did not indicate interest in receiving similar offers. I did not apply for it, they mailed it to me out of the blue. My understanding is that this is illegal, and I intend to report them to the authorities.... |
NetSpend Corporation, a TSYS Company Prepaid card advertising, marketing or disclosures November 28, 2016 - I recently received a Brinks Money Debit MasterCard ( dba Skylight Financial Inc in -, T- ) which I most certainly did not request. I check my credit score/inquiries regularly, and I 'm confident this is n't real or a result of a scam. I think it 's just a very well-divised, thorough marketing scheme. But it 's really quite alarming. The card had my correct name, a card number, master card logo, an expiration date and CVC 3-digit number on back. The letter attached had an account number, a routing number, was sent to my home address. I received a terms of agreement pamphlet, and skylight/... |
NetSpend Corporation, a TSYS Company Prepaid card managing, opening, or closing account October 19, 2016 - I was sent a unsolicited pre-paid Mastercard Debit with my name on it from an organization called netSpend, - - -, - T- -, supposedly associated with a bank named " - '' I did not ask for or apply for this card. It appears to be a fully functioning card ( except for activation ). I do not want cards that are linked to my identity being sent out without me having applied for or requested a card. I see this as potentially putting my identity or my financial security at risk. This is a lousy practice and should not be allowed.... |
NetSpend Corporation, a TSYS Company Prepaid card overdraft, savings or rewards features October 16, 2016 - I had an issue with my account due to a duplicate transaction. The credit card company charged me an overdraft fee and assured me that it would be refunded once the dispute had been resolved. Once the dispute was resolved I noticed that the overdraft fee had not been refunded. I contacted Netspend to make them aware of the issue and both agents were rude and unhelpful. At one point of the call the representative told me that she would have to hang up because the call was taking too long. I then asked to speak to a supervisor for further assistance. Netspend is telling me that they refunded the... |
NetSpend Corporation, a TSYS Company Prepaid card managing, opening, or closing account October 5, 2016 - I gave a NetSpend Debit - card to my - year old daughter as a gift. The amount I purchased was $120.00 There was an additional fee of -, so the total paid by me was $120.00. When my daughter called to activate the card the service representative requested her social security number and her drivers license number. She gave the service representative this information and only to be told that they could not verify her identity and the card could not be activated. Calls to NetSpend 's customer help line - does not provide access to any customer service rep. The caller is cut of... |
NetSpend Corporation, a TSYS Company Prepaid card managing, opening, or closing account October 2, 2016 - netSpend refused to activate pre-paid gift card, asked us to send them social security cards and marriage license in order to activate. This was all for a $100.00 pre-paid card that was a gift. Froze account and refused to do anything unless we met their demands.... |
NetSpend Corporation, a TSYS Company Prepaid card unauthorized transactions/trans. issues September 7, 2016 - My account was used to make purchases I did not authorize. When I noticed these transaction the same day they were made I reported to Netspend -/-/16. On -/-/2016 I received an email that the dispute was started and gave me a dispute number. There were - transactions totaling around $700.00. I get - and that is my only income and I have no money to survive. Netspend is refusing to credit my money back pending the investigation and told me I have to wait till -/-/2016 to find out the results. I had possession of my card the whole time and I dont know how this happened.... |
NetSpend Corporation, a TSYS Company Prepaid card managing, opening, or closing account August 20, 2016 - I requested a prepaid debit card from -, which is issued by NetSpend, so that I could have access to my funds paid to me by -.I was denied the card, because NetSpend is saying I owe them $72.00, and would not give me an explanation as to why I would owe them money owe a prepaid debit card.I donot owe these people any money, and I need to know why they are saying I do? I believe this a scam.I ask them to send me an explanation, he refused?... |
NetSpend Corporation, a TSYS Company Prepaid card fraud or scam August 17, 2016 - I was mailed a prepaid card from a company called netspend. It 's hard to parse through all the information provided, but they have sent me a full - debit card with my name on it and a valid card number, I have not applied for credit, opened an account, or had any dealings with this company. I believe this is a deceptive technique designed to confuse consumers and trick them into opening accounts with netspend so that they can charge people their ridiculous fees.... |
NetSpend Corporation, a TSYS Company Prepaid card unauthorized transactions/trans. issues August 11, 2016 - - was loaded into my netspend Card to purchase a airline ticket the transaction was cancelled by the agent the netspend company is withholding my. Money for almost a week and a half asking for all these documents which is impossible to get I set them evidence of the transaction and they still refused... |
NetSpend Corporation, a TSYS Company Prepaid card managing, opening, or closing account July 6, 2016 - Tried to activate a prepaid card with netSpend, they wanted me to submit paper proof of drivers license, birth certificate and social security card. No other service has ever asked for that when activating a PREPAID card. Then I could n't get a refund, they made the card a one time use, did n't get the fee I paid for the card back just the money I loaded.... |
NetSpend Corporation, a TSYS Company Prepaid card fees June 15, 2016 - I signed up with net spend and then signed up for their direct deposit depositing well over - a month. I also was told by ace checking cashing to enroll in plan that charges flat fee each month where I wo n't be charged per transaction. I never pay attention to my net spend account until lately in which I noticed they been charging me a dollar per transaction when I called their customer service to be enrolled in flat fee each month. They are refusing to listen to call and refund me. The second card I got I automatically called and did the same thing and enrolled in - this year. If there... |
NetSpend Corporation, a TSYS Company Prepaid card fraud or scam June 7, 2016 - I had an issue with a purchase in - and filed a charge back with my bank in -. The transaction was supposed to be refunded however my prepaid card company kept part of that money $54.00. The company in question is netspend ... |
NetSpend Corporation, a TSYS Company Prepaid card fraud or scam May 17, 2016 - Hello my story is simple. A female called Netspend ( a debit card ) company and had my card cancelled. Then had a new card sent to her address. Yes she had my personal info saved on her computer. Something I did n't know about. she was able to change security questions, user name, password etc. I was able to prove that was n't me who called. So the card sent to her address was cancelled and I was issued a new one. I did a police report and contacted credit bureau. I need proof she is the one who did it. So I called Netspend to send something anything showing all the notes on my account. They s... |
NetSpend Corporation, a TSYS Company Prepaid card fees May 14, 2016 - I was trying to use my Paypal Prepaid Debit Card for the very first time. I could not withdraw the cash even though I knew I had put money on the card. I checked balance several times since I was confused. I later found out that I was charged a fee to check balance, in fact, I was charged the SAME fee several times in a row! And an ATM Transaction Decline Fee two times. All this within the space of several minutes. Even if a fee is charged in such a situation, it is not right to charge the same one several times in the space of a few seconds/minutes!! ... |
NetSpend Corporation, a TSYS Company Prepaid card managing, opening, or closing account April 28, 2016 - I recieved a refund from a purchase made on a card that is now closed so i had the merchant senf it to my netspend card noe my account is locked and netspend offers no assistance to me. ... |
NetSpend Corporation, a TSYS Company Prepaid card fraud or scam April 14, 2016 - All of a sudden I started to receive texts about an account that I did not open. It is in INCREDIBLY hard to speak to a representative without providing your card number or SSN. When I finally did get to speak with someone they simply said to reply " stop '' to the text messages but did not spend time to look for the account to ensure that it was not open fraudulently. Shortly after, I began to get transaction information of the purchases being made. These transactions are happening in -, CA. I do not live in -, however, my phone number area code is from that area. ... |
NetSpend Corporation, a TSYS Company Prepaid card managing, opening, or closing account March 18, 2016 - On - -, 2016 I sold a set of racing ski bindings on -. The item was paid through -, packed and then sent to the customer.The payment was shown in my - account, to which I had attempted to attach my - Prepaid Mastercard, so that the funds could be transferred for use in point-of-purchase transactions.I had trouble doing so on my own, so I called the - Prepaid Customer Service number ( - ). The first call ( of an ultimate TOTAL OF 13 CALLS BETWEEN - - ), was met with frustration when the agent, who 's grasp of conversational - was limited, had trouble understandi... |
NetSpend Corporation, a TSYS Company Prepaid card unauthorized transactions/trans. issues March 16, 2016 - On - - 2016 I made a purchase from lowes via there website.There was an issue with that purchase that led me to file a dipute. - corporate agreed to that dispute and authorized the release of those funds back to me.However my debit card company is holding those funds and will not release back to me. ... |
NetSpend Corporation, a TSYS Company Prepaid card fees February 22, 2016 - The Western Union Netspend card is only - of - prepaid cards I use to pay bills and receive deposits. This year I decided to apply my tax return ( both STATE & FEDERAL ) not knowing the amount of hidden fees that was attached to this card. I learned there is a $720.00 daily ATM limit, however ; there is a cut off of $ - $300.00 per ATM withdrawal. Each ATM withdrawal has a $2.00 fee attached. There is not option to increase your limit to illuminate the fees. I signed up for a monthly plan fee thinking it would save money but the card makes the money back once I make a withdrawal... |
NetSpend Corporation, a TSYS Company Prepaid card fees February 15, 2016 - I was sent an unsolicited prepaid card in the mail. I looked over the material that came with it carefully and saw that there was a list of fees. Among the fees listed was an " Account Maintenance ( Inactivity ) fee '' of $5.00 per month. I am not sure whether or not I have to activate this card in order to be assessed this fee, but it seems to me that being sent something that I did not apply for and possibly being assessed a fee for not using it may be worth your attention. The company that sent this is netSpend at -. - -, - T- -. Reading carefully the documentation that cam... |
NetSpend Corporation, a TSYS Company Prepaid card fraud or scam February 14, 2016 - IRS says my funds were released on -/-/16 to my Netspend account that I 've had for years. A couple days go by and I still do not have my funds. When I call customer service it 's always someone Foreign who I can never understand. They tell me I need to check with IRS about my money. I should n't have to check with them when my direct deposit is with Netspend!! So I get on Netspend page on - and seems like everyone is having the same issue. People opting for the Netspend card when they filed their taxes and no money. Turns out that Netspend has rejected everyone 's tax refund and now ... |
NetSpend Corporation, a TSYS Company Prepaid card managing, opening, or closing account February 4, 2016 - Netspend has caused me several issues. First I filed a transaction dispute. I informed them I had the card in my possession, and they failed to inform me that the card was being locked ( and also did not do anything to assist in the provision of a new card ). After the card not working on a purchase the same evening I called them the next day. After reviewing my account, and myself telling them about the dispute, they told me to use the old card at an ATM. Only after that failed as well did they tell me that the card had been disabled. They were only willing to waive a - fee to send a card ... |
NetSpend Corporation, a TSYS Company Prepaid card managing, opening, or closing account January 28, 2016 - I believe I received this offer after clicking a sponsored ad for credit card offers on -. A few days later I received an unsolicited prepaid debit card displaying my name in the mail. Several attempts to reach a " live '' representative failed and automated methods required a SS number that I refused to supply. I have no active account with this organization, so I see no need to offer any personal information beyond my name. ... |
NetSpend Corporation, a TSYS Company Prepaid card fraud or scam January 27, 2016 - I bought a netspend debit visa card and they ask for name, address, date of birth, social security number this is a identity theft in the making. And when told NO these people set limits to you which I could not pay an important bill online nor get my money back. Then they tell you they ca n't reverse it. Custom service is poor and keep you on hold for long periods of time ... ..I should n't have to give my social security with all this identity theft out here to use money I put on a card. I 'm very hurt by this I filled ripped off and taken advantage of by netspend ... |
NetSpend Corporation, a TSYS Company Prepaid card unauthorized transactions/trans. issues January 27, 2016 - I paid - dollars to an international merchant on - - 2016. I had enough money on the card to pay the merchant. I made the payment and the merchant received it, plus I used - with the card. I do n't have any extra money in the - account either. All the money is on the prepaid debit card. Two days later I receive a text message from netspend ( card company ) saying I had insufficient funds to pay the merchant. I asked the merchant several times if he received payment. He confirms that he did and sent my merchandise. I called the card company 4/5 times in the past weeks and they ha... |
NetSpend Corporation, a TSYS Company Prepaid card unauthorized transactions/trans. issues January 27, 2016 - I opted to have my tax return of $ - direct deposited into my PayPal prepaid card. When I logged into my account I pulled up the direct deposit tab and gave my tax prep the routing number - and account number ***** - - -. My return was accepted and sent out. My earliest date to receive my funds was -/-/- and the latest was -/-/-. After contacting my tax preparer to confirm the right account information was put in that 's when I noticed after now looking on their phone app that the routing number I provided was different from what was displayed. I log back in error ... |
NetSpend Corporation, a TSYS Company Prepaid card advertising, marketing or disclosures January 26, 2016 - i keep receiving emails from Netspend prepaid -, this is their email : -- They keep coming ( - so far ) thanking me for applying ; i will be receiving my card soon ; directions on how to activate. I DID NOT APPLY FOR A CARD FROM THEM OR ANYONE ELSE. I called all - credit companies and put a 90 day fraud alert also paid $5.00 to freeze - of them. I did save the emails but was careful NOT to go to click link. I did cut and paste the first - to address bar to check out who they were. It looked like a legit site and said if you receive unsolicited emails from them it was... |
NetSpend Corporation, a TSYS Company Prepaid card unauthorized transactions/trans. issues January 7, 2016 - Hi My name is - I have a pre-paid debit card with Netspend.and I had been issued a refund from a cheer uniform company due to the fact that they had sent me the wrong size kit so my cheerleader 's uniforms were mad wrong. after several talks with the merchant they found out that they did send me the wrong size kit. so they decided to issue me half for the tops. well the money was sent to my Netspend card. which I had no Idea that they would put a hold on the funds and not issue to me. after sending serveral documents, after speaking with the Merchant they still refuse to send or release the... |
NetSpend Corporation, a TSYS Company Prepaid card managing, opening, or closing account December 26, 2015 - I purchased a prepaid credit card from - when I opened the package i did not like terms of service and fees so I asked for a refund of my money. Was refused and told I have to use the card. I then tried to register it and the site said it was expired so I called the company and was told I have to purchase a New card and pay for it. I refused. I called several times and finally It took over a year to receive the new card with no fee and when I did I registered it and checked the balance. It was $0.00 so I called them and was told that the maitence fee used up my balance. I never had a chan... |
NetSpend Corporation, a TSYS Company Prepaid card adding money November 30, 2015 - The Social Security Administration had informed me that they had sent my payment to Metabank/Netspend on Wednesday, - -, 2015. Usually it 's available the moment it 's sent, but has not been since. They are giving me the runaround saying it is not available when SSA is saying it is. ... |
NetSpend Corporation, a TSYS Company Prepaid card managing, opening, or closing account November 25, 2015 - I recently opened a NetSpend Prepaid Debit Card account and would appreciate NetSpend credit my account with the $20.00 referral bonus as part of the Refer-a-Friend program. I opened my NetSpend account on - -, 2015, received and activated the prepaid card on - -, and funded the account on - -. Soon after, I received an automated notice that my account is not eligible for the $20.00 bonus on - -. Since then, I have attempted on multiple occasions to contact first-line customer service representatives, as well as the executive office, or corporate response team '', ... |
NetSpend Corporation, a TSYS Company Prepaid card fraud or scam November 17, 2015 - well, i cash my income tex check with - - in 2008 i put the sum of - dollars a cuple weeks after with - - and netspend was the card holder at that time, well i was told that the card would be sent to the address i was staying at, well i ended up moving before the card came, so i went to the place where i was staying at and talk to one of the guys who work there and he said that a card came but he sent it back to the sender where the card came from. so i went to the place where i put my money at and they told me that they didnt have any paper work on or about my money or anything... |
NetSpend Corporation, a TSYS Company Prepaid card fraud or scam November 6, 2015 - I begin receiving text messages on -/-/15 from a Company call NetSpend. The first message said reply yes to enroll, thought I was deleting but hit reply button, but did not send I closed the message. Then I immediately begin receiving messages from them saying my card ending in - is activated. The next - message starting saying how much was available after a purchase at - I received - messages like this. I looked up NetSpend 's phone number on the internet, the person I spoke to said it was a prepaid card. She said these cards can be purchased at - -, -, etc. I advis... |
NetSpend Corporation, a TSYS Company Prepaid card unauthorized transactions/trans. issues November 4, 2015 - On -/-/2015 I was notified by Net Spend Prepaid ( issued by - ) that my card had been compromised. I emailed a list of all fraudulent transactions. The fraudulent pending transactions have been posted to my account after Net Spend knew these transactions were unauthorized. I has been two weeks since I filed the claim and today -/-/15 Net Spend allowed - of the fraudulent transactions to be posted to my account and I have yet to receive any credit for these unauthorized transactions. ... |
NetSpend Corporation, a TSYS Company Prepaid card managing, opening, or closing account November 2, 2015 - Received unsolicited pre-paid debit card. When I attempted to contact customer service the phone tree was always looping back to account activation where they requested DOB and SSN. There was no possible way to talk to a customer representative. ... |
NetSpend Corporation, a TSYS Company Prepaid card unauthorized transactions/trans. issues October 27, 2015 - On -/-/- I used my - Prepaid - to rent a car from - - - in -, - -. On that day, a pending transaction in the amount of $960.00 was put on my card without any warning. The car was returned the next day and payment was deducted from the same card. I have spoken twice with - Prepaid, and they requested that documentation supporting the release of the transaction be sent to --. - has sent the requested documentation yet I received word today that the documentation was unacceptable. - has said that it has done all it can and that it is now down to m... |
NetSpend Corporation, a TSYS Company Prepaid card unauthorized transactions/trans. issues October 26, 2015 - I was using a Netspend prepaid card. I had reloaded the card and within an hour after loading funds on the card, I noticed that funds had been deducted from my card via text messages, which indicated my balance had changed. I contacted the Netspend to report the matter, and after makIng numerous attemps to get someone on the phone, I finally got through to someone in customer service to handle my complaint. I explained that I had received text messages indicating that I had noticed unauthorized activity on my card. The customer servuce rep., put me on hold while he looked up account activity a... |
NetSpend Corporation, a TSYS Company Prepaid card overdraft, savings or rewards features October 18, 2015 - I purchase a prepaid card from Netspend for - while trying to activate the account I was not able to do so and the check cashing facility who sold me the card do not do refunds on prepaid cards. Upon contacting Netspend I was advised that prior to six years ago a purchase was made on a netspend account in which the charges was in error a provisional credit was given and I advised the representative the account was reconciled to a - balance and I no longer used the card. Upon requesting my money back from Netspend I spoke with a supervisor I requested to the supervisor this was well over ... |
NetSpend Corporation, a TSYS Company Prepaid card adding money October 16, 2015 - I purchase per paid card added money, then they denied me from being able to use it. The only explanation that would give me was that the count was frozen. After the fact they took my money, but not allowing me to use it. They decided that I was able to receive my money back with in twenty days, as a check. Netspend prepaid will be the last time I will ever use this company ... |
NetSpend Corporation, a TSYS Company Prepaid card fraud or scam October 9, 2015 - My --year old son bought a pre-paid '' debit card NETSPEND '' so he could pay for something on his own on the internet. Little did he know that he had to ( this is their wording that he found out when he could n't use it ) provide your name , street address, date of birth, and other information that will allow us to identify you. We may also ask you to provide a copy of your driver 's license or other documentation as proof of identification. Approval of your request for a NetSpend Prepaid Debit Card requires passing our identification verification process. Residents of the State of Verm... |
NetSpend Corporation, a TSYS Company Prepaid card fraud or scam October 1, 2015 - This company, Net Spend sent me a debit card that I did not request. The card can only be activated by entering my social security number, not the card number. I tried to contact Net Spend and without activating the card I could not speak to customer service. I have filed a complaint with the FTC and Local Police. My name and address is listed with Opt-out Prescreen list and flagged with the credit bureaus. I had to email them to cancel card - exp -. ... |
NetSpend Corporation, a TSYS Company Prepaid card unauthorized transactions/trans. issues September 23, 2015 - Around the the first of - i discovered that - of my accounts with NETSPEND had been compromised. during the a job almost - dollars been charged spend out over - transactions, I offcourse disputed the transactions and was told they would investigate and in 10 business days if the disputes were not resolved they would provide a provisional credit until the investigation was completed. last week week i called to ask if any addition information would be needed and asked if i should file a police report. i was told nothing else was needed and i would credited back the funds on the - ... |
NetSpend Corporation, a TSYS Company Prepaid card managing, opening, or closing account September 22, 2015 - I was given a $40.00 prepaid card from NetSpend. This was a gift from a friend. I tried to activate the card online and was told I could not and to call the toll-free number on the card. The first time I called, the rep asked me some questions and said the card was activated. I tried to make an online purchase ( making sure to include the fees NetSpend would charge ) and it would not approve. I then got a voicemail from someone at NetSpend to call back and give them a reference number to finish setting up my account. When I called, the rep who answered seemed to have no idea what I was talki... |
NetSpend Corporation, a TSYS Company Prepaid card fees September 15, 2015 - My account, as well as at least two others belonging to my friends were debited a Account Maintenance Fee '' on the same date -/-/15. These accounts are enrolled in NetSpend Pay As You Go Plan '', therefore should not be charged a monthly fee. In the previous months no Account Maintenance Fees were deducted from these accounts, only for -. ... |
NetSpend Corporation, a TSYS Company Prepaid card managing, opening, or closing account September 8, 2015 - On - - 2015 my significant other passed away, he was a secondary card holder on my account as is my niece, I am the primary card holder. On - - 2015, Netspend who has my prepaid card sent me an email stating not to use my card until I call them and when I spoke to a CSR he said risk management closed my account due to a secondary card holder 's death. When I tried to explain that I was the primary, I was told that risk management closed it and it was n't reversible. I made a complaint with the - and Netspend responded with anytime there is a death with a primary or secondary ca... |
NetSpend Corporation, a TSYS Company Prepaid card managing, opening, or closing account August 20, 2015 - Netspend deactivated my card when I inadvertently went into overdraft because of an - order that was billed in several different increments. They did not notify me at all that my card was deactivated, so after I made a deposit to put the balance over $170.00 in the positive, I tried to use it at a gas station and it was declined. I check the ATM at the station and it said I had $170.00 balance, but when I tried to withdraw money from the ATM it was declined. I tried again and it was declined. I logged onto the website and it said I had that much available, but it also charged me $.00 ... |
NetSpend Corporation, a TSYS Company Prepaid card fraud or scam August 6, 2015 - They called and pretended they were - and offered to cut my bill down in - if I opened up a debit card called NetSpend and paid my - bill with it. They had all my information ; address, last - of my social, what package I had, my monthly bill, etc. I called - and they said they were not affiliated with NetSpend and that they are a scam. ... |
NetSpend Corporation, a TSYS Company Prepaid card unauthorized transactions/trans. issues June 6, 2015 - I brought a - debit card. I loaded - on the card. At -. I tried to activate the card.and was told I ca n't activate becuase there is a restriction on account. Representative said she will send a email to have it removed in 4 hrs. The next day I called to check on the status is the Restriction. The automatic machine allow me to complete activation. - I finish it said my balance was -. I asked customer service, they said it was a debit for - i owed net spend from -/-/- I have filed bankruptcy in -/-/- and it was discharged. Also I do n't understand how I owe money on ... |