General purpose card Managing, opening, or closing account
NetSpend Corporation, a TSYS Company Prepaid card department,
General purpose card Managing, opening, or closing account Indiana
I purchased a prepaid credit card from - when I opened the package i did not like terms of service and fees so I asked for a refund of my money. Was refused and told I have to use the card. I then tried to register it and the site said it was expired so I called the company and was told I have to purchase a New card and pay for it. I refused. I called several times and finally It took over a year to receive the new card with no fee and when I did I registered it and checked the balance. It was $0.00 so I called them and was told that the maitence fee used up my balance. I never had a chance to use the card.
NetSpend Corporation, a TSYS Company customer in Indiana
Dec 26, 2015
* Source: CFPB Complaint Database
NetSpend Corporation, a TSYS Company response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintLoading similar complaints
{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}} {{x.COMPLAINT_WHAT_HAPPENED | preview}}... |