General purpose card Unauthorized transactions/trans. issues
NetSpend Corporation, a TSYS Company Prepaid card department,
General purpose card Unauthorized transactions/trans. issues Connecticut
On -/-/- I used my - Prepaid - to rent a car from - - - in -, - -. On that day, a pending transaction in the amount of $960.00 was put on my card without any warning. The car was returned the next day and payment was deducted from the same card. I have spoken twice with - Prepaid, and they requested that documentation supporting the release of the transaction be sent to --. - has sent the requested documentation yet I received word today that the documentation was unacceptable. - has said that it has done all it can and that it is now down to me to resolve this issue with PayPal/Netspend. I am a retired - trying to live in - - on a fixed income. As of this morning I have a little over $11.00 for groceries to last until I receive my next social security payment on -/-/-. Having nearly $1000.00 held back from me for two weeks is a nightmare.
NetSpend Corporation, a TSYS Company customer in Connecticut
Oct 27, 2015
* Source: CFPB Complaint Database
NetSpend Corporation, a TSYS Company response to complaint:
Closed with explanation
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