General purpose card Unauthorized transactions/trans. issues
NetSpend Corporation, a TSYS Company Prepaid card department,
General purpose card Unauthorized transactions/trans. issues Virginia
I brought a - debit card. I loaded - on the card. At -. I tried to activate the card.and was told I ca n't activate becuase there is a restriction on account. Representative said she will send a email to have it removed in 4 hrs. The next day I called to check on the status is the Restriction. The automatic machine allow me to complete activation. - I finish it said my balance was -. I asked customer service, they said it was a debit for - i owed net spend from -/-/- I have filed bankruptcy in -/-/- and it was discharged. Also I do n't understand how I owe money on a pre paid card. When I asked for proof of debt they said they do n't have it. And to be honest the last time I hand net spend was in -/-/-.
NetSpend Corporation, a TSYS Company customer in Virginia
Jun 06, 2015
* Source: CFPB Complaint Database
NetSpend Corporation, a TSYS Company response to complaint:
Closed with monetary relief
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