Review and analysis of over 340 Other (Phone, Health Club, Etc.) complaints against Pinnacle Credit Services, LLC
Pinnacle Credit Services, LLC consumers have reported over 340 official complaints related to Other (phone, health club, etc.). Out of the 340 consumer complaints against Pinnacle Credit Services, LLC, 32% were disputed by the consumer (i.e. the consumer was not happy with how Pinnacle Credit Services, LLC responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Pinnacle Credit Services, LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 10% resulted in non-monetary compensation.
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Pinnacle Credit Services, LLC Debt collection disclosure verification of debt not given enough info to verify debt October 16, 2015 - I have disputed this debt and asked for verification of my responsibility for the account but never received it. ... |
Pinnacle Credit Services, LLC Debt collection cont'd attempts collect debt not owed debt is not mine October 12, 2015 - I 've reached out to the debt collector for something that shows on my credit report, but they will not respond. I 've disputed the reporting of this debt to the credit bureaus twice, and they mark them as valid. However I still have never received something from this collector, nor have they responded to my request for more information. ... |
Pinnacle Credit Services, LLC Debt collection cont'd attempts collect debt not owed debt resulted from identity theft October 9, 2015 - I contacted Pinnacle Credit Services many times regarding the - accounts but they still report balance although they said they closed it .I sent them id theft report and other paperwork. ... |
Pinnacle Credit Services, LLC Debt collection disclosure verification of debt not given enough info to verify debt October 4, 2015 - This company keeps buying and selling this account. This account has been placed on my credit report by different creditors and is outdated and should be removed. I stated to representative that called that I would only discuss this account with the original owner. I also called the original account owner and was told that they have no records on file. If the original account owner has no records, then why should I be paying this company in which I did not open an account with. In conclusion, I do not owe this company ; therefore they should not be reporting anything on my credit report. ... |
Pinnacle Credit Services, LLC Debt collection communication tactics used obscene/profane/abusive language September 23, 2015 - Called and was swearing on the phone cause I keep fighting this account where it it 's not mine and they have not sent me anything signed by me Account was from - and have never had it Also is reporting missed payments Ive never made a payment and am not going to unless I get something signed so I can see who signed it also reporting the wrong date on account the paper they showed me from the account shows a different date account needs to be removed until I get a signed paper and can verify my signature ... |
Pinnacle Credit Services, LLC Debt collection false statements or representation attempted to collect wrong amount September 16, 2015 - I settled this account in full for pinnacle credit services through - financial corp on -/-/2015 they updated my credit report to show the balance decreased did not show account has been settled in full when calling them they play games blaming it on the credit bureaus. This account needs to be updated ... |
Pinnacle Credit Services, LLC Debt collection cont'd attempts collect debt not owed debt is not mine September 15, 2015 - On - -, 2015 I wrote a letter to Pinnacle Credit services , LLC requesting proof that this account belongs to me. To provide me with a copy of any contract sign by me with - - regarding this collection account. They never responded and last week I received a letter dated -/-/2015 from - - informing me that they now represent Pinnacle Credit services. ... |
Pinnacle Credit Services, LLC Debt collection disclosure verification of debt not given enough info to verify debt September 14, 2015 - pinnacle credit has reported a debt from - wireless without providing proof of debt I do not owe this debt and I have contacted - they have no records of the debt, pinnacle will not send proper proof of the debt. The credit reporting agencies refuse to properly verify they simply take the word of pinnacle who have been sued numerous time for illegal debt collection practices. ... |
Pinnacle Credit Services, LLC Debt collection cont'd attempts collect debt not owed debt is not mine July 16, 2015 - I have repeatedly sent Pinnacle Credit Services a debt validation letter in which they have ignored. I do not believe this debt is mine. After Pinnacle ignored my request, I then sent a complaint to the -. The - informed me that they too, had tried to make contact with Pinnacle and after several attempts, their request went unanswered as well. I am now contacting FCPB to help me get this resolved. ... |
Pinnacle Credit Services, LLC Debt collection communication tactics called outside of 8am-9pm July 16, 2015 - i receive a minimum of - calls a day, everyday! They start at - and end at -. It is an automated call that is picked up by a barely and nearly impossible to understand representative. This initial person simply connects the call and verifies they have reached me. I am then put on hold when an - speaking person comes on and immediately says we need to verify your identity, '' what is your social security number, birthdate & current home address ''! There is no way I am going to give that info to anyone ... especially someone who called me. ... |
Pinnacle Credit Services, LLC Debt collection cont'd attempts collect debt not owed debt is not mine July 12, 2015 - Not familiar whit this account ... |
Pinnacle Credit Services, LLC Debt collection disclosure verification of debt not given enough info to verify debt July 7, 2015 - I have contacted Pinnacle Credit Services regarding this. They refuse to speak to me and instead refer me to a third party that refuses to provide documentation on this debt '', instead choosing to be rude and condescending. ... |
Pinnacle Credit Services, LLC Debt collection false statements or representation impersonated an attorney or official July 7, 2015 - Pinnacle Credit Service, collecting a debt in behalf of - -, has reported to - credit bureau 's erroneous information specifically altering dates to convert a zombie debt into a valid debt, and continuously harassing me including hiring a Fake Law Firm and Lawyer - - of - '' and a - collection agency - '' to collect this alleged debt. I have copies of all certified letters send to all this companies and individuals who have conspired to commit this fraudulent act. ... |
Pinnacle Credit Services, LLC Debt collection communication tactics called after sent written cease of comm July 5, 2015 - KEPT CALLING ALL FAMILY MEMBERS CELL, WORK AND HOME NUMBERS ( SEE ATTACHED LIST ) IN VIOLATION OF TCPA. ... |
Pinnacle Credit Services, LLC Debt collection false statements or representation attempted to collect wrong amount June 27, 2015 - This is a much older debt caused by my ex-wife using my son 's phone and me being unaware. It is being passed around to all the collectors who then add on new charges. It will never be paid by me as I did n't make the debt. It is being misrepresented by being renewed by each new collector so as to keep my credit history in jeopardy illegally. These debts can not be collected after 3 years according to Federal Statutes. I want it taken from my files at once. Passing it along from agency to agency is not morally right or civilly correct. Had I the resources I would pursue legal action against th... |
Pinnacle Credit Services, LLC Debt collection cont'd attempts collect debt not owed debt is not mine June 25, 2015 - I have disputed this Debt - times already. I have contacted the company. This collection agency has NEVER contacted me about this debt, they just slapped it on my credit report. The - times I called them I was told they could not give me any information on this debt, had no bill and could not show me what they claim I owe this debt for. They could not provide me with that. This is a cell phone bill. It was with a different collection agency before and I went through this same thing with them. I have not had - - ( original debtor ) since 2009. I canceled the month-to-month service I... |
Pinnacle Credit Services, LLC Debt collection cont'd attempts collect debt not owed debt is not mine June 24, 2015 - Pinnacle Credit Services has violated fair collection processes egregiously with me. I have attached the original documentation plus faxes sent to all parties-. Pinnacle is not the original creditor. -. Pinnacle is reporting as an original creditor on more than - of the credit bureaus ( FCRA Violation ) -. As they are reporting to all - bureaus, this debt will continue reporting until - -. -, Texas statute of limitation for suit passed as of - -. -, the standard of - v - for accuracy of demand on time barred debt applies to all communication to me. ( Dema... |
Pinnacle Credit Services, LLC Debt collection disclosure verification of debt not given enough info to verify debt June 23, 2015 - - -, - representing Pinnacle Credit Servicices LLC has put a derogatory mark on my Credit Report. I had cancelled my service with - over 7 years ago and they are saying that I owe them evidence to support my dispute on my Credit Report. I sent a letter to - 7 years ago diputing the alleged amount they were stating that I owed. I called - and cancelled my account with them, and told them to turn the phone off because it had been stolen. The thief somehow got the phone re-activated and was using it without my knowledge. I refused to pay the amount owing because I had disconnect... |
Pinnacle Credit Services, LLC Debt collection disclosure verification of debt not given enough info to verify debt June 16, 2015 - Pinnacle Credit Service keeps illegally reporting a collection account on my credit reports. This debt is past the statue of limitations and Pinnacle refuses to validate the debt because they have no information regarding this debt. I 've called the original creditor and they have no record of this debt being sold to pinnacle credit services. ... |
Pinnacle Credit Services, LLC Debt collection disclosure verification of debt not given enough info to verify debt June 15, 2015 - I drafted a debt validation letter to Pinnacle Services and they failed to respond to my request for validation. I know they received the letter because I certified it. ... |
Pinnacle Credit Services, LLC Debt collection cont'd attempts collect debt not owed debt was paid June 15, 2015 - - - bundled their services into on account when I obtained a smart phone. After I received my first bill from -, I realized there was no way I could continue using the smart, cell phone without getting myself in serious financial trouble. I spoke with someone in customer service about my dilemma and requested that my wireless bill be separated from my television and land phone. That was accomplished, however, when paying my bill for the original service, the money was applied to the wireless account. The only way I could stop the excessive charges was to stop paying the entire - se... |
Pinnacle Credit Services, LLC Debt collection cont'd attempts collect debt not owed debt is not mine June 12, 2015 - They had this debt on my son 's credit, I contacted them that it was not his, he was underaged. Now its on my credit. ... |
Pinnacle Credit Services, LLC Debt collection disclosure verification of debt not given enough info to verify debt June 10, 2015 - I am disputing a debt with - -. I sent them a debt validation letter on - -, 2015. They ignored my request for validation. ... |
Pinnacle Credit Services, LLC Debt collection cont'd attempts collect debt not owed debt is not mine June 10, 2015 - I had a past due bill in collection to -. I called - directly to arrange to pay off old debt that they claimed I owed them as on my credit report it stated I was in collections with a company called Pinnacle Credit Services for a past due debt I had with -. My credit report shows that I opened an account as of -/-/-. I have verifiable proof that I was not with - - nor did I open any type of account with Pinnacle Credit Services. I cancelled my service with - - in -/-/-. - then transferred me to a company called - to settle or pay off said debt, which are no... |
Pinnacle Credit Services, LLC Debt collection disclosure verification of debt right to dispute notice not received June 8, 2015 - Never received any information on this supposed debt. ... |
Pinnacle Credit Services, LLC Debt collection disclosure verification of debt not given enough info to verify debt June 8, 2015 - I sent a debt validation letter to Pinnacle Credit Services on -/-/2015 and they ignored my request for validation. ... |
Pinnacle Credit Services, LLC Debt collection cont'd attempts collect debt not owed debt resulted from identity theft June 6, 2015 - For months now my credit has been ruined by a collection effort from - - and Pinnacle. - after there investigation claims they notified the CRAs to delete the file. Pinnacle despite consistent efforts ignored that and when finally notified they resold the debt to one of there affiliates. The file this company claims I owe is from a current - account opened -/-/14 so it 's baffeling how it could be a collection account. Both - and - have snubbed Thier noses at any applicable federal law regarding credit reporting. It 's time to put Pinnacle out of business. ... |
Pinnacle Credit Services, LLC Debt collection disclosure verification of debt right to dispute notice not received June 1, 2015 - Company has made no attempt to contact me to collect this debt. Improper dates recorded on my credit report as well as past payment history. ... |
Pinnacle Credit Services, LLC Debt collection cont'd attempts collect debt not owed debt is not mine June 1, 2015 - Pinnacle continue to report this account on my - and - reports after this was resolved with the original creditor. I 've called the company was hung up on by - and -. I was switched to a - and a - law, a man answered the phone and sounded very tired and saidthis was resolved over a - ago and said hhe 's not license for the state of ct. Pinnacle refused to help and delete this erogenous information from my credit file. ... |
Pinnacle Credit Services, LLC Debt collection disclosure verification of debt right to dispute notice not received May 31, 2015 - On - - I sent a letter to Pinnacle to validate the debt that I owe, they received the letter on - -, I received a letter from - date - - saying Based on the content and circumstances of the enclosed letter, Pinnacle believes that it was submitted by, prepared on your behalf by, or submitted on a form supplied to you by a credit repair organization. Pursuant to 12 CFR 1022.43, such a dispute is considered frivolous or irrelevant, and no investigation must be conducted The purpose of this letter is solely to inform you that Pinnacle has deemed your letter to be frivolous or... |
Pinnacle Credit Services, LLC Debt collection disclosure verification of debt not given enough info to verify debt May 30, 2015 - I have sent several letter to Pinnacle Credit Services LLC with no response from them. They are reporting incorrect information on my credit report every month. They are listing it as a new debt as well as for collection. This has been happening for several months now. I have tried to reach the company but no one is returning my calls or answering my letters. I even have a letter from - of their attorney stating they can not find any information regarding my account. I asked for the account to be removed ; it was removed for 2 months then put back on twice. I got that corrected. I have trie... |
Pinnacle Credit Services, LLC Debt collection disclosure verification of debt right to dispute notice not received May 26, 2015 - was denied credit and pulled a report, company did not make information available to me before reporting to my credit report. This is an unfair practice. ... |
Pinnacle Credit Services, LLC Debt collection cont'd attempts collect debt not owed debt is not mine May 25, 2015 - In -/-/-, I contacted via letter disputes - - and Pinnacle Credit Services in response - derogatory marks on my credit reports ( -, - and - ) from - -. The problem is I 've only had cellular service through - since -/-/- ( for the past - years ) and I 've never had accounts or service through - -. I 've spent the last - months attempting to dispute these debts because they do n't belong to me and I discovered today that the credit reporting companies can only report the information they get from debtors - no matter if that information is inaccu... |
Pinnacle Credit Services, LLC Debt collection cont'd attempts collect debt not owed debt is not mine May 24, 2015 - I have tried contacting Pinnacle Credit Services LLC for the past year and a half to verify a debt that has been reported on my credit report and have not received anything in writing. Whenever I dispute the items on my credit report, they come back 3 months later and report back again. They hired another company that has been calling me and unable to verify the debt either. Apparently this so called debt has been in existence for 8 years which has already passed the statue of limitation for them to collect. The credit reports are also still reporting it even when I have disputed this item num... |
Pinnacle Credit Services, LLC Debt collection disclosure verification of debt not given enough info to verify debt May 20, 2015 - I have made several Attempts to contact Pinnacle Credit Services at - and - and - time i get hung up on, - time was this morning and the lady stated she could NOT pull up any records. I have included an attachment of what i want from Pinnacle Credit Services ... |
Pinnacle Credit Services, LLC Debt collection cont'd attempts collect debt not owed debt is not mine May 19, 2015 - In this case, Pinnacle Credit Services ( - - - - MN -, representing their client - -, refused to acknowledge that I never had an account with - and do not owe said telecom giant $2500.00. - wrote back that the entry meets the requirements of the Fair Credit Reporting Act. However, that is impossible given that I never engaged their client and only had - and it 's predecessor. Please assist in preventing them from collecting under a false premise. ... |
Pinnacle Credit Services, LLC Debt collection disclosure verification of debt not given enough info to verify debt May 19, 2015 - In -/-/- I opened an account with - wireless service, with - phone lines. The second account # - was charged off and closed in -/-/-. The first account # - account has been sold '' - to a collection company. The problem is once a collection company gets the account it reports the date of when the account went bad to the date that the collection company bought the debt. A collection company named Pinnacle, is using -/-/- as the reporting date. I have asked for proof from the credit reporting agencies. I received a letter from - saying that they have conducted a... |
Pinnacle Credit Services, LLC Debt collection improper contact or sharing of info talked to a third party about my debt May 16, 2015 - LOT OF CREDIT IS OLD.I want them off my credit now. lot of the credit is not true. I want to take it off my credit report now. ... |
Pinnacle Credit Services, LLC Debt collection cont'd attempts collect debt not owed debt is not mine May 15, 2015 - Pinnacle Credit Services is attempting to collect a debt to which I do not owe. The original creditor is - - and I was recently notified that I was illegally billed by - for services that I did not receive. - was recently sued by the FCC and CFPB concerning their illegal billing practices. The results can be seen here : https : - ... |
Pinnacle Credit Services, LLC Debt collection cont'd attempts collect debt not owed debt is not mine May 14, 2015 - Pinnacle as they do with so many consumers fail to address the issue at hand and think that simply proof that a debt accures is sufficient evidence to ruin people lives. Pinnacle has an F rating with the - and they no longer except rebukes from Pinnacle for this reason ... |
Pinnacle Credit Services, LLC Debt collection cont'd attempts collect debt not owed debt is not mine May 12, 2015 - This company has taken an account, that can not be verified as mine, and submitted it to the credit bureaus as a credit line. This is from a - Cell phone, not a revolving credit. Every month, they are updating this account, which is preventing my credit score to be increased as it should. It is also making it very difficult to purchase a home since they placed this account as a revolving debt, it has increased my DTI. ... |
Pinnacle Credit Services, LLC Debt collection cont'd attempts collect debt not owed debt is not mine May 8, 2015 - I paid my - bills always on time and closed the account in good standings and even verified that with a - rep. I was sent to some collections agency and never told why. I have my last bill and even proved to them I do not owe this debt. They have been unresponsive to both myself and the lawyers I hired. They will not stop reporting this and it 's hurting me. ... |
Pinnacle Credit Services, LLC Debt collection cont'd attempts collect debt not owed debt is not mine May 6, 2015 - - -, a cell phone provider, inaccurately reported to the credit bureaus, a cell phone account balance in the amount of $89.00, that belonged to somebody else. - - agreed to remove the negative credit item from my credit reports in -, -/-/2014. The representative for - - was -, Badge # -, who I spoke to at - - - - -. - - did in fact delete the original credit item in -, -/-/2014. Please refer to the - dispute results, dated - -, -/-/2014. However, - - reinserted the previously deleted information through Pinnacle Services... |
Pinnacle Credit Services, LLC Debt collection cont'd attempts collect debt not owed debt resulted from identity theft April 30, 2015 - It was explianed that I have open up an account witt his company and have had my phone sevices with another company for over 15 years. I feel this is a result from identity theft. ... |
Pinnacle Credit Services, LLC Debt collection disclosure verification of debt right to dispute notice not received April 27, 2015 - Pinnacle credit services is bought s debt from - - that they claim I owe. the claim I owe over $1900.00. I have disputed this with PCS and the - major credit bureaus ; however, I do n't think anyone is trying to verify disputed information. Pinnacle is updating each month to all - credit bureaus. I also contact - - and according to them, I do not owe them. - also opened a new account with them and they are my current cellphone -. I think these charges - is stating I owe are bogus ; therefore, these negative marks should be removed from all - credit bureaus. ... |
Pinnacle Credit Services, LLC Debt collection cont'd attempts collect debt not owed debt is not mine April 27, 2015 - I owed - - Cellphones since 2003. I loss - of the phones and went to an - store to get a replacement. They took the phone and immediately deactivated it. I asked them to reactivate my phone and they refused. I was forced to buy another phone, as I now had NO cellular phone for use. - represented that a smart phone would do the job and would cost the same as my older reactivated phone.. My normal bill for the use of the older phone '' was $20.00 per month per phone. A - later, I got a - bill for over $300.00. I immediately took the smart phone back to the - - tol... |
Pinnacle Credit Services, LLC Debt collection disclosure verification of debt right to dispute notice not received April 24, 2015 - Never received communication from this debt collector. ... |
Pinnacle Credit Services, LLC Debt collection cont'd attempts collect debt not owed debt is not mine April 24, 2015 - The last correspondence I sent Pinnacle dated -/-/2014 ( see attached ) pertained to a demand for validation, which they ignored and failed to provide me validation of the account and at the same time persevered with reporting the account on my credit report as a valid account. I sent this company another demand letter dated -/-/2014 ( see attached ) which they ignored again. This is a blatant violation of Fair Debt Collection Practices Act ( FDCPA Sec 809 ). ... |
Pinnacle Credit Services, LLC Debt collection communication tactics called after sent written cease of comm April 23, 2015 - Pinnacle Financial Services purchased zombie debt for an old collections account and reported it on my credit report with an incorrect date so it looks newer than what it is. I sent a letter stating : - -, -Pinnacle Credit Services- -, MN --Re : Alleged - - accountTo Whom It May Concern : I am continually being called on the telephone by your firm over an alleged $980.00 debt. According to the information I have, the date of last activity by the original creditor was -/-/-. The State of Limitations on this alleged debt, even should it be ours, is - years in... |
Pinnacle Credit Services, LLC Debt collection cont'd attempts collect debt not owed debt resulted from identity theft April 22, 2015 - it was n't opened by me and they still have it on my credit report ... |
Pinnacle Credit Services, LLC Debt collection disclosure verification of debt not disclosed as an attempt to collect April 20, 2015 - I 've sent - and Pinnacle Credit Services ( collection agency for - ) numerous letters to send me proof that I owe such a large amount. I am yet to hear back from either company. ... |
Pinnacle Credit Services, LLC Debt collection improper contact or sharing of info talked to a third party about my debt April 17, 2015 - PINNACLE CREDIT SERVICES, This collection company contacted me and reported to the credit reporting agencies without a collection License in the State of -?? I Got on the state of - web siteand they were not licensed in -. Therefor I contacted the state of -. I want all collections from this company removed off my credit reports. ... |
Pinnacle Credit Services, LLC Debt collection false statements or representation attempted to collect wrong amount March 27, 2015 - On - - 2014 I came to an agreement with - with - - to pay a total of $900.00 at $50.00 a month. Agreement number -. By - - that debt had been sold to Pinnacle Credit Services, who placed it with - and -. - and - has drafted $50.00 out of our account every month since. Pinnacle placed something on our credit report. Today when I called to verify the balance, I was told there was no payment agreement and the balance was $720.00! ... |
Pinnacle Credit Services, LLC Debt collection cont'd attempts collect debt not owed debt is not mine March 23, 2015 - In this case, - Services ( - - - - -, - - - MN -, representing their client - -, refused to acknowledge that I never had an account with - and do not owe said - - $2500.00. - wrote back that the entry meets the requirements of the Fair Credit Reporting Act. However, that is impossible given that I never engaged their client and only had - and it 's predecessor. Please assist in preventing them from collecting under a false premise. ... |