Pinnacle Credit Services, LLC Debt Collection Complaint

Other (phone, health club, etc.) Cont'd attempts collect debt not owed debt is not mine

Pinnacle Credit Services, LLC Debt collection department,

Other (phone, health club, etc.) Cont'd attempts collect debt not owed Debt is not mine Arizona

- -, a cell phone provider, inaccurately reported to the credit bureaus, a cell phone account balance in the amount of $89.00, that belonged to somebody else. - - agreed to remove the negative credit item from my credit reports in -, -/-/2014. The representative for - - was -, Badge # -, who I spoke to at - - - - -. - - did in fact delete the original credit item in -, -/-/2014. Please refer to the - dispute results, dated - -, -/-/2014. However, - - reinserted the previously deleted information through Pinnacle Services Credit Services, LLC in -, -/-/2014. Please refer to - report # -, dated - -, -/-/- This action taken by - - one month later violated our agreement that the disputed cell phone account was not mine. Pinnacle Credit Services , LLC has responded to me that they do not delete inaccurate, previously deleted credit items. - -, to date, has refused to voluntarily correspond with me regarding this matter. I have suffered personal damages due to being denied credit during this period of time. These damages are a direct consequence of - - ' civil tort against me, by inaccurately reporting negative credit information, agreeing to delete the inaccurate credit information, and then subsequently having Pinnacle Credit Services , LLC reinsert the negative credit item under my name. Pinnacle Credit Services , LLC is also liable for unlawfully reporting the previously deleted negative credit item under my name, and failing to remove it voluntarily. I request that CFPB investigate this matter thoroughly, and penalize these offending parties for not acting justly, and in good faith, to restore my good credit, and failing to abide by the terms of our agreement.

Pinnacle Credit Services, LLC customer in Arizona
May 06, 2015

* Source: CFPB Complaint Database

Pinnacle Credit Services, LLC response to complaint:
Closed with explanation

Consumer disputes how Pinnacle Credit Services, LLC handled their complaint

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Contact Pinnacle Credit Services, LLC

http://www.pinnaclecredit.com/
(952) 939-8100
7900 Highway 7
Minneapolis MN 55426

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