Nationstar Mortgage Fha Mortgage Complaints

Review and analysis of over 1,382 Fha Mortgage complaints against Nationstar Mortgage

Nationstar Mortgage consumers have reported over 1,382 official complaints related to FHA mortgage. Out of the 1,382 consumer complaints against Nationstar Mortgage, 26% were disputed by the consumer (i.e. the consumer was not happy with how Nationstar Mortgage responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Nationstar Mortgage resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 1% resulted in non-monetary compensation.

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New Fha Mortgage Consumer Complaints


NATIONSTAR MORTGAGE Mortgage trouble during payment process

May 2, 2019 - Mr. Cooper purchased our home loan from our original mortgage company about two years ago. We have always paid online and have never had an issue up until -/-/-. I always make two partial payments due to my paychecks. Again never an issue. On -/-/- I made my first half of my mortgage payment. On the - I made my second to witch they took two different amounts from my checking account. My wife and I have a - - old and a - year old and we live paycheck to paycheck. Due to Mr. Cooper taking multiple amounts out of our account we were overdraft it took over a week and 6 calls ...

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NATIONSTAR MORTGAGE Mortgage trouble during payment process

March 25, 2019 - I bought a house on an FHA mortgage back in -/-/-. It was a 30 year fixed loan from - - -. Around a year and a half into my mortgage, it was sold to Mr Cooper ( then Nationstar Mortgage ). Nationstar is saying that my 30 year loan started when it was resold to them, not at the original time the loan was taken out. That's around a $15000.00 difference in payment schedules. I have all the original lending disclosures from - saying my last payment will be in -/-/- and Nationstar is saying that my last payment will be in - or -/-/-. That's a HUGE discrepancy tha...

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Nationstar Mortgage Mortgage loan servicing, payments, escrow account

March 23, 2017 - I got a call this morning from a Nationstar representative calling in regards to a letter I sent two weeks ago requesting : 1 ) payments to be applied, 2 ) my dedicated loan specialist to contact me, and 3 ) info I have been requesting but have not received. The representative told me my account was proceeding with foreclosure. I asked her : 1 ) why my dedicated representative has not contacted me, 2 ) or sent me info, and 3 ) refused to provide me with an email. She said it was their preference not to provide it. I have not been able to reach her by telephone and my voicemail requests have no...

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Nationstar Mortgage Mortgage loan servicing, payments, escrow account

March 22, 2017 - I have attempted to contact Nationstar 50-75 time both in writing and by telephone and they have not been able to clearly provide me explanations on payment inconsistencies and manual adjustments they have made. This complaint is in regards to a door tag that was left on my front door yesterday that said please contact your mortgage provider. They have never been prepared or willing to discuss my account with proper detail or provide info to me I have requested. They should have all info readily available at all times after my requests....

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Nationstar Mortgage Mortgage loan modification,collection,foreclosure

December 3, 2016 - On -/-/16 Nationstar had their 3rd party vendor - - - secure the property i own and live at - - - - - NJ. House was not vacant, i lived there and was in the process of negotiating a short sale with Nationstar. When i came home i couldnt get into my house a lockbox had been placed on the door. When i finally got in, I was horrified to find ALL of my belongings gone. everything I ever owned. To this date, neither Nationstar or - has returned my belongings, which were most likely thrown away. Nationstar didnt bother to speak with me or my agent about securing the ...

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Nationstar Mortgage Mortgage loan modification,collection,foreclosure

December 1, 2016 - I put my house up for sale. I received an offer and I excepted that offer. The buyer had numerous issues with their lender ( required paperwork and inspections that they were not aware of ) This caused numerous delays and postponement of the final closing. I notified my lender ( NATIONSTAR ) of these delays, I assured them that the property was in contract and would be sold. The Nationstar Reps. repeatedly assured me that there was no problem and that everything was OK. It was always very difficult to talk to a live person at Nationstar and when I was able to talk to someone it was always a pe...

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Nationstar Mortgage Mortgage settlement process and costs

November 30, 2016 - I am desperately seeking your assistance in clearing up a mistake that Nationstar made on my home loan account. I would appreciate you looking into my account to advise of further actions needed. I currently have an FHA loan on my home. To give you some background, I lost my job and fell behind on mortgage payments, for fear of losing my home to foreclosure I placed my home on the market and have a buyer to purchase at full asking price. With this I am able to avoid foreclosure or short sale and am able to pay Nationstar the full price I owe on my property. The problem is that Nationstar m...

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Nationstar Mortgage Mortgage loan servicing, payments, escrow account

November 30, 2016 - ***CRIMINAL FRAUD BY - - , - - , - - FAILURE TO MAIL MONTHLY STATEMENTS IN - LYING TO CFPB ABOUT RESOLUTION*** LOAN SERVICING FRAUD**** CRIMINAL THEFT****FAKE CUSTOMER SERVICE**** ILLEGAL ATTORNEY FEES*** ILLEGAL INSPECTION FEES *** ILLEGAL LATE FEES *** CRIMINAL FRAUD *** NATIONSTAR TOLD THE CFPB IN - THAT WE AGREED TO A RESOLUTION. WE PAID AS AGREED BUT NATIONSTAR KEPT A BALANCE ON THE ACCOUNT AND THEY HAVE COMTINUED TO ADD LATE FEES, ATTORNEY FEES AND ILLEGAL FEES OF OTHER KINDS TO A LOAN THAT IS CURRENT WE HAVE ASKED COUNTLESS TIMES TO HAVE IT CORRECTED BUT THE AMOU...

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Nationstar Mortgage Mortgage loan servicing, payments, escrow account

November 29, 2016 - NationStar Mortgage Company claims that I missed a payment in -/-/-. I called NationStar on -/-/- at - and spoke to a lady by the name of -. I asked her to tell me what month and year was this supposed missed payment. She told me it was the - - payment that was not paid. I said if I could prove that it was paid, would I be reimbursed for all the late fees? She assured me that I would be. I have proof of all my payments including the one that they claim was not paid. I mailed the proof to NationStar -/-/-. They have never acknowledged that I have provided the proof of...

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Nationstar Mortgage Mortgage loan servicing, payments, escrow account

November 28, 2016 - PLEASE HELP US!!!! ****THIS IS A NATIONAL CRISIS!!!! - JUST SOME OF THE VICTIMS STATEMENTS ATTACHED*** PART - OF CRIMINAL RACKETEERING BY FORTRESS INVESTMENTS AND NATIONSTAR/-OME.COM " I am a - who has owned homes for almost 40 years. Never, ever have I had - phone call from a mortgage company. My mortgage was with - for many, many years. They sold my mortgage to Nationstar. Then the nightmare began. " I watched my home sold at a completely fraudulent and fake Trustee Sale '' " Nation Star purchased my loan ( s ) when - Mortgage discontinued doing mortgage loans. To say tha...

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Nationstar Mortgage Mortgage application, originator, mortgage broker

November 28, 2016 - *** PLEASE FORCE NATIONSTAR TO ANSWER THE QUESTIONS SO YOU CAN CONVICT THEM ... THEY ARE ILLEGALLY OPERATING ON EVERY LEVEL AND TOTALLY IGNORING THESE COMPLAINTS WHILE DECEIVING THE CFPB INTENTIONALLY***Nationstar has already confirmed loan origination fraud, embezzlement, loan service fraud, illegal collection of pre-payments, illegal fees, illegal foreclosure using deception, misrepresentation on the phone, failure to mail monthly statements, mailing false monthly statements, and lying about not owning this loan while providing a false owner and false account number ... .Nationstar stated on...

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Nationstar Mortgage Mortgage loan modification,collection,foreclosure

November 16, 2016 - I FILEED FOR MORTAGE MODIFICATION WITH - IN -/-/-. - CONTINOUSLY DENIED MODIFICATION BASED ON MY NAME. AT FIRST THEY SAID I WITHDRAW APPLICATION WHICH WAS NOT TRUE. AFTER ALMOST A YEAR THE MODIFICATION WAS APPROVED IN -/-/-. - SOLD THE MORTAGE TO ANOTHER COMPANY CALLED NATIONSTAR WHO IS NOW SAYING THE MORTAGE IS BEHINED - AS PER INFORMATION FROM -. - IS SAYING BECAUSE THEY DECIDED TO APPROVE MODIFICATION FROM INTIAL DATE. NATIONSTAR IS NOW SAYING THAT THEY WO N'T ACCEPT MY MORTAGE PAYMENTS BECAUSE OF THE - ACCOUNT IS NOT CURRENT. I REALLY NEED HELP I JUST AM GETT...

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Nationstar Mortgage Mortgage loan modification,collection,foreclosure

November 8, 2016 - My husband and our home outright with no mortgage company attached to the title. In - we came across hard times and my husband took out a $30000.00 loan with a note of approximately $520.00 a month for 15 years. We always paid our mortgage on time until we came across even harder times in - when our - year old son was -. Our payment on this loan was no more than 2 months behind when I received a phone call from a friend letting us know that our home was in the paper for sale and up for foreclosure. $520.00 a month paying for 10 years totals $62000.00 that was paid towards t...

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Nationstar Mortgage Mortgage loan servicing, payments, escrow account

November 8, 2016 - On - -, 2016, I mailed Registered Mail ( # - ) to Nationstar Mortgage and it was received and sign for on - -, by - - -. A STATE CERTIFIED BOND ASSIGNMENT was enclosed for the amount $230000.00 to payoff the loan, with the payoff statement. Nationstar Mortgage acknowledged that payment was received and the account was never credited and closed. Nationstar Mortgage have not sent my Bond Payment back to me, the account should have been adjusted to SATISFACTION IN FULL., to this day, it is not. I would like to have my money back or adjust the account and closed it. UCC -...

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Nationstar Mortgage Mortgage loan modification,collection,foreclosure

June 2, 2016 - Dear Consumer Financial Protection, I am writing and lodging this formal complaint over what I believe is my mortgage company, Nationstar Mortgage Company ( " Nationstar '' ) deplorable and likely illegal conduct in refusing my monthly mortgage payment ( as will be detailed below ) to create a situation that allows them to foreclose upon my house even though I can make my payments. By way of background, I had been speaking with Nationstar on regular basis in regards to my account. In - - I was instructed by Nationstar to make a payment through - - - - for -, -. I made ...

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Nationstar Mortgage Mortgage loan servicing, payments, escrow account

June 1, 2016 - On -/-/2015 our mortgage was sold by - - - to Nationstar Mortgage of -, T-. This past year has had no issue with the servicing of the loan. As of -/-/- Nationstar advised they were raising our Escrow by $310.00 due their analysis of what was required for Insurance and taxes. Our Insurance did not change and the taxes went up less than $200.00 a year. The increase of this amount is not appropriate nor justified from State and County records of such tax increases. This all occurred after 6 months of first class mail and - delivery in an attempt to get us to refinanc...

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Nationstar Mortgage Mortgage loan servicing, payments, escrow account

May 25, 2016 - On - -, -, Nation Star Mortgage took over the servicing of our home mortgage from - - -. When - - - was servicing our loan, our monthly escrow payment was calculated at $860.00. On a yearly basis, the amount we have been depositing into our escrow account has been $10000.00. We were completely startled and caught off guard when Nation Star, based on their - -, - analysis of our escrow account, aggressively increased our expected monthly escrow payments from $860.00 to $1000.00 in - of -. Our assumption is that for -, our escrow balance is ...

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Nationstar Mortgage Mortgage loan servicing, payments, escrow account

May 24, 2016 - On -/-/- I received an - dispute update indicating Foreclosure proceedings started on - -. Nationstar has started foreclosure proceedings without any noticeto me. Nationstar 's predecessor, - - - transferred loan number - that had a - balance. Nationstar 's predecessor 's agent sold the property associated with the loan number - in a foreclosure sale on - -, -. I have been in litigation with - - -, Nationstar 's predecessor since - -, -. This lawsuit is currently pending in the - - - - -, -. - v. Bank -...

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Nationstar Mortgage Mortgage loan servicing, payments, escrow account

May 18, 2016 - I 'm filing a complaint against Nationstar Mortgage ( NSM ) for a number of erroneous actions which have forced my home into foreclosure. These egregious actions were imposed onto my loan and NSM, has done absolutely nothing to make a mends since -/-/-. In fact my loan has been forced into a series of modifications due to the original error on behalf of NSM and I 've been forced to do the best I can to pick up the pieces and position my loan back on track.My home was purchased with - - -, on - -, -, with an FHA funded loan, in the amount of -. My taxes and insurance w...

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Nationstar Mortgage Mortgage loan servicing, payments, escrow account

May 12, 2016 - CONSUMER FRAUD - Nationstar is billing for a service it does n't provide and it is guilty of misleading government investigators while attempting to cover-up numerous - by their counterparts in the racketeering scam. I was the victim of loan origination fraud and Nationstar knows the Truth in Lending Act was violated. They do not answer consumer questions so I will present them below, on public record. EMBEZZLEMENT - Our Escrow funds were stolen and misused. A proven fact covered up by Nationstar. E-TORTION ~ While pretending to help, they rack up the payments and blindside the cons...

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Nationstar Mortgage Mortgage loan modification,collection,foreclosure

May 12, 2016 - My mother and I are currently in the middle of a bankruptcy. We are being contacted by representatives of our mortgage company saying that we are being foreclosed on. We had communicated with our mortgage company several times that we would prefer a deed in-lieu process. Our mortgage company claimed we were assigned to an expert that would help us in this process. The expert has never made contact with us and attempts from us to contact the expert resulted in automated emails or voice messages claiming the expert was on vacation or unavailable. I called our mortgage company by phone and I was ...

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Nationstar Mortgage Mortgage loan modification,collection,foreclosure

May 11, 2016 - Mediation was done in court between NationStar attorney and borrower at the beginning of - 2016. The agreement was to get the modification packet request to Nation Star.Modification request was sent by there due date. Left message with account manager on -/-/16 also spoke to - who advised of other docs needed. These were faxed. Left another voicemail with acct manager on -/-/16. As of to date no return call from account manager. I spoke to a representative today, -/-/16 who advised me that the account is closed and house went up for sale on -/-/16...

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Nationstar Mortgage Mortgage loan servicing, payments, escrow account

May 11, 2016 - We currently have an FHA loan & after 5 years, we are eligible by law to drop our Private Mortgage Insurance ( PMI ) if our debt to equity is below ~78-80 %. Nationstar Mortgage is denying us, because they are claiming it is based on the original loan value. However, in their letters they stated that it 's either the loan value OR current market value. I tried tirelessly to a contact a representative at Nationstar Mortgage to get an appraisal done ( at my expense ), but I am getting runarounds and other excuses as to why I am not able to get this process completed. They are insisting that I re...

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Nationstar Mortgage Mortgage loan servicing, payments, escrow account

May 7, 2016 - I have been disputing the alleged debt Nationstar Mortgage , LLC claims their acting in the capacity as servicer for the - since - -, -. I 've reported complaints to the CFPB as well. Nationstar consistently submit fraudulent and false information. All the information Nationstar has sent to me and the CFPB has been contradictory. In an effort to get clarification on this alleged debt, I requested my FHA loan history data to compare it to what has been submitted to me and the CFPB. I 've attached the FHA Case Details sent to me on - -, -. It further complicates the matter. ...

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Nationstar Mortgage Mortgage loan modification,collection,foreclosure

May 6, 2016 - Applied for a modification when my husband passed away and I was the only income. They sent me the package which I completed sending all requested documents/tax returns/death certificate-notarizefterd. SS statement of benefits/- years of bank records/copies of all my monthly expenses. All this was faxed at my expense. Then the calls/e-mails started ... ..they needed this they needed that. I sent it all I told them.Well we are missing documents. Sent what they requested again.Faxed. to them. Still missing documents.. Supposedly they assign an account manager to your case but you never get to...

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Nationstar Mortgage Mortgage loan servicing, payments, escrow account

May 5, 2016 - I have been disputing a debt Nationstar Mortgage , LLC has been trying to collect since - -, -. On - -, -, Nationstar responded to a CFPB complaint declaring they were the servicer for Bank - and the account was - payments delinquent. On - -, -, Nationstar 's counsel sent me a letter advising they were rescinding the acceleration of the debt. This contraverts the response on - -, - indicating the loan was - payments delinquent. Nationstar never purported to accelerate the alleged debt. There has been no activity on this account since the alleged tra...

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Nationstar Mortgage Mortgage loan servicing, payments, escrow account

May 3, 2016 - We had a loan with Nationstar Mortgage LLC and always made our payment in advance of the actual due date. We refinanced our loan recently and when they sent the demand to the title/escrow company it appeared to be off by one months payment. In order to not lose our lock we went forward with the refinance and decided to dispute this after the fact. We have made numerous calls to Nationstar and each time we are forced to talk to a new person and explain the situation all over again. What we have asked for repeatedly, and Nationstar said they would send, is a complete accounting of all the paymen...

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Nationstar Mortgage Mortgage loan servicing, payments, escrow account

May 2, 2016 - First of all, I had to disconnect my home phone because it was the only way to stop unwanted soliciting calls from Nationstar Mortgage. Seriously. I HAD TO DISCONNECT MY HOME PHONE BECAUSE OF THEM!!! They, Nationstar bought my mortgage from -, of course without my consent, and since I had a home phone number on file, they started calling twice a day every day begging me to refinance the very same loan they just bought the way it is. I had to say I do not want to refinance the loan hundred times. I talked to manager, and to managers manager, and they keep promising the soliciting calls will...

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Nationstar Mortgage Mortgage loan modification,collection,foreclosure

May 1, 2016 - The original lender of my mortgage was - and the closing date was -/-/-. - sold my mortgage to - - - -, - on -/-/-. Both of these assignments were properly recorded in the county records of - County -. - - - - - either sold or transferred my mortgage to - - - -. - - was taking my mortgage payments from around -/-/--/-/-. On - - - an assignment of mortgage was allegedly executed by - - - - F/K/A/ - - - - - - - - - - , F/K/A/ - - - - - is the ...

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Nationstar Mortgage Mortgage loan servicing, payments, escrow account

April 28, 2016 - NATIONSTAR IS GUILTY OF RACKETEERING, E-TORTION, WIRE FRAUD, MSLEADING GOVERNMENT INVESTIGATORS, INSURANCE FRAUD, MISLEADING CONSUMERS, AND FAILURE TO MAIL ANY DOCUMENTATION OR STATEMENTS AS REQUIRED BY LAW, WHILE SIMULTANEOUSLY ILLEGALLY FORECLOSING ON A HOME WITH A LOAN THAT WAS PROVEN TO HAVE FRAUD. - - AND - - ARE ACCESSORIES/ACCOMPLICES TO ALL CRIMES LISTED ABOVE. RACKETEERING ~ NATIONSTAR has connected with the most corrupt people in the industry and they have created and inflated a giant, fraudulent company that focuses on illegal home theft using the false illusion of serv...

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Nationstar Mortgage Mortgage loan modification,collection,foreclosure

April 27, 2016 - In - 2015 I requested a modification with my own Mortgage company call - and the process from the beginning was with a loan specialist name - -. From the beginning she had been advising and directing and sending via email as well as mail the documentations to process. At that time I was further behind due to a scam that I was a victim of and she was well aware of this as well. Due to thinking I was being represented through this bogus company by the name of - - - it made my account fall further behind. I finally proceeded to go ahead with Nationstar after realizing I was n...

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Nationstar Mortgage Mortgage loan modification,collection,foreclosure

April 26, 2016 - My client applied for a FHA pre-foreclosure sale on their property because they could not afford to stay in their home. The were approved to participate in the sale program but right afterwards the servicer foreclosed on the property. I filed a complaint with you and subsequently they rescinded the foreclosure and approved the contract that was submitted. As we started the closing process we found the property was not deeded back to the owner after the foreclosure was rescinded. I have been trying to get the foreclosure recission deeded but can not get help from the servicer. Please open an i...

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Nationstar Mortgage Mortgage loan servicing, payments, escrow account

April 23, 2016 - Nationstar Mortgage continuously applies my payments toward the principal of the loan against my payment instructions. I try to stay one month ahead of my mortgage and each month I make a payment towards the upcoming month. I called Nationstar on -/-/16 to advise them the company keep misapplying my payments. I was assured that the payments would be corrected in 5 days. Roughly 20 days later, the payments were not corrected. I called again on -/-/16 and was assured my payment would be updated correctly. In addition, Nationstar billed me a higher monthly payment. When I made that pa...

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Nationstar Mortgage Mortgage loan servicing, payments, escrow account

April 22, 2016 - I am - for the - and since the market crashed, I took a pay cut. Based on that, I had to modify my loan ( Mortgage ) so that I could afford my monthly mortgage. During the modification, In the month of - 2015, I submitted my payment as usual. Nation Star who is my lender, removed the money out of my account on - -, 2015 in the amount of -. No that I am attempting to refinance my loan, It was brought to my attention that Nation Star indicated that I was late on my - 2015 payment and it has affected my credit report. I contacted Nation Star and they advised me upon checking ...

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Nationstar Mortgage Mortgage loan modification,collection,foreclosure

April 22, 2016 - I feel that I am a victim of unethical and deceptive lending practices by Nationstar Mortgage. Prior to -/-/2015 my account was perfect. In or around or even just prior to your -/-/2015 being due, I contacted them and asked them for assistance in that I was not having ample funds to make the - 2015 payment before month end due to a weather related repairs that needed to be made ASAP. The lender rep you dealt with brought up the possibility of a modification to your loan. I informed the rep that both the - AND - payment in the month of - ( as you knew you 'd be getting your ...

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Nationstar Mortgage Mortgage loan modification,collection,foreclosure

April 21, 2016 - I submitted a loan modification package to my lender Nation star. I was given an approval for a HAMP Tier 2. In the documents I received and after a conversation with the assigned representative I was told verbally and in writing that the only reason I was denied for a HAMP Tier 1 was because I did not live in the property. I do live in this property and I sent them the requested documents to prove that I live in the property. I was told that the file had to be re-reviewed. I followed up a few times and each time I was told the file was under review. I called yesterday and spoke to a different...

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Nationstar Mortgage Mortgage loan servicing, payments, escrow account

April 19, 2016 - Nationstar Mortgage is predatory in nature. Since - - - sold my loan to them, they were constantly calling me or sending me emails for their products, even after I told them not to. Thankfully I was able to get this stopped over time, but recently I called to see how much I needed to pay off my PMI. Nothing was said about a long wait time to get it applied to my account. When I paid the amount needed to get PMI off, I have now been getting the run-around. I contacted them to get it taken off and was told it would take -10 business days to research it and then take another amount of...

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Nationstar Mortgage Mortgage loan servicing, payments, escrow account

April 18, 2016 - In the last - months, Nationstar has incorrectly applied 2 of my 4 mortgage payments. Instead of applying my payments as directed, they have simply taken the whole amount and applied to principal only, essentially forcing me to make a secondary mortgage payment for the SAME month. The first time this happened was for the - - payment. I paid it early, -/-/-, in an attempt to budget for -, holidays, etc. Upon discovering it, I believed that somehow it was my mistake and that I paid - - 's payment too early ( i.e. in - instead of -/-/- ) so I did not investigate the...

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Nationstar Mortgage Mortgage loan servicing, payments, escrow account

April 15, 2016 - I applied for a Harp loan the -/-/-. I was with -. mortgage my payment was $ -. - sold our loan to Nationstar - -. We continued the payment setup with -. Now Nationstar wants to increase our payment by $860.00. This is more than what we were paying before the Harp program. We feel they ae over compensating for a shortage in escrow. Our insurance went up about $300.00. Can you help us with this problem. They want this change by % -. - - - - - - Loan # - - customer service ...

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Nationstar Mortgage Mortgage loan servicing, payments, escrow account

April 15, 2016 - we refinanced our mortgage last year when rates were lower and we had nationstar, they gave us to - who said they are the parent company. - told us how much our payment would be a month which was $660.00 and we wanted the lower payment from our $720.00 range so we decided to do it. At that time we owed $76000.00 and after the refinance it went up to $78000.00, the problem now is we get a letter telling us not enough was estimated for the escrow and now we have to pay the extra $64.00 a month. Now we are paying the same as before if not more because someones mistake, not on ou...

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Nationstar Mortgage Mortgage loan servicing, payments, escrow account

April 8, 2016 - My mortgage company ( nationstar ) is telling me that I am short over $5000.00 in escrow. I asked where did all the money you collected from me for escrow go? Keep in mind the increase in taxes and home insurance is only $29.00 from last year. They are raising my mortgage payment over $440.00 a month with less than 30 days notice. How is this my dilemma? How do they allow such a shortage. I asked if they can provide me a breakdown of where my escrow payments went and they said they could not provide it. I pay extra every month and to be told I am over $5000.00 short doesnt make any sen...

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Nationstar Mortgage Mortgage loan servicing, payments, escrow account

April 7, 2016 - Nationstar reported for a year on my credit that I was late but I was never late. I continually called and called asking them to take off the late payment. It showed i was late in - of 2015 but was not. Every time I would call they said they did, but would never provide proof that they did then they would tell me they would take care of it. It took me putting in a dispute to the credit agencies for them finally send me the notification. It took them a year for them to fix it and now my credit is screwed up because of this. I am now paying higher interest rates on - loans I took out becau...

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Nationstar Mortgage Mortgage loan modification,collection,foreclosure

April 6, 2016 - I filed a Chapter - bankruptcy in 2010 and it was discharged. I included my house which had a - and a - mortgage. The - mortgage was with - - -. After my discharge - - - sold the debt to Nationstar Mortgage. Nationstar mortgage has been reporting on my credit negative every month since the bankruptcy was discharged. I have contacted them several times and they claim they can not do anything.. even though they are breaking the law! They will not help me and this is affecting my financing. It isx erroneous and should have never been sold as it was DISCHARGED in my b...

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Nationstar Mortgage Mortgage loan servicing, payments, escrow account

April 6, 2016 - I sent a large principle payment around -/-/16. Nationstar returned the payment because they did not know what to do with it. I then called and spoke with a lady and she said it would be easier for them to debit my account for - separate amounts to make the total amount. They ended up applying some of my principle payment to my monthly payments. I was making this large payment because we were selling the house and closing - -. when i realized my payoff was not correct i called to find out what the problem was. THey has applied - extra payments so i was paid up through -. T...

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Nationstar Mortgage Mortgage loan modification,collection,foreclosure

April 6, 2016 - Nation star is refusing to investigate anything properly or verify anything because if they verified or actually did a proper investigation on remic with the security exchange commission on - reperforming loan remic trust certificate series -. So as shown by Nation star mortgage a official United States Security Exchange Commission document is invalid. Can anyone in Nation star mortgage actually read the documents and do research instead of copy and pasting documents? Can any one in nation star mortgage actually provide us with the actual correct documents we asked for and quit providing...

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Nationstar Mortgage Mortgage settlement process and costs

April 5, 2016 - We entered into a home modification loan with Nationstar Mortgage LLC. Their address is - - - -, -, Tx -. The company is giving us contradictory information concerning our mortgage agreement as far as monthly payments, overdue amounts, one person in the company I spoke with said we are 60 days delinquent and we are not then another person I spoke with said he was not sure and that I would have to contact him next week. We sent in our final paperwork which they said they received but there were several items in that paperwork that was different from the original agreement so m...

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Nationstar Mortgage Mortgage loan servicing, payments, escrow account

April 4, 2016 - Back in - - Nation Star Mortgage sent me documentation indicating that they were my new mortgage lender. Prior to this I had been working with - - -. I had not been notified that - - - would not be my mortgage lender anymore. - - I entered into a Trial Period agreement with Nation Star. My monthly payments were $460.00 for 3 months. I made my payments on time. I had paid my monthly payments up to - -. Around the time I was on the trail agreement I contacted Nation Star to inform them that I wanted to do a short-sale on my property. Per the representative I...

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Nationstar Mortgage Mortgage loan servicing, payments, escrow account

March 31, 2016 - I refinanced with - Mortgage. - Mortgage then transferred my loan to Nationstar Mortgage. I was not notified of the transfer until after my - 2016 payment was already electronically taken by - Mortgage. - Mortgage contacted me and advised me that my loan was being transferred to Nationstar Mortgage and that I should be receiving a " welcome package '' from Nationstar advising me of the transfer. - Mortgage indicated that since my loan was in the process of being transferred they would be sending the - 2016 payment to Nationstar Mortgage. This did not take place. I was cont...

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Nationstar Mortgage Mortgage loan servicing, payments, escrow account

March 28, 2016 - - - Mortgage - -, was my mortgage company. They sold my mortgage to another company. The company was the servicer of the mortgage for almost 4 years. - - had the mortgage. The transfer of the mortgage was never recorded in - - records. Then, in - Aurora loan services recorded an assignment of mortgage from - - Mortgage -, - to -. The assignment was supposedly executed in - and the - companies involved did not have the mortgage. The documents were never recorded in - - records until another mortgage company by the name of Aurora loan service...

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Nationstar Mortgage Mortgage loan modification,collection,foreclosure

March 28, 2016 - While I was in bankruptcy from - to - I had my Mortgage modified to 2 % and was making payments of -. After some time NaitionStar bank pulled the modified terms claiming the the person who did it did not work there then they said she was not authorized. Clearly someone authorized it and the banks computer system was taking my modified payments. I ended up making several payments over - during my bankruptcy. I ran into financial trouble and missed some payments and was under the impression that because I was in bankruptcy I was not required to make payments. When I tried to pick up ...

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Nationstar Mortgage Mortgage loan servicing, payments, escrow account

March 24, 2016 - On - - I qualified for the - - - - - - - AZ - Program, and was supposed to be in this program for the following 3 years, with the option of getting a modification on my mortgage as soon as my financial situation change for the better. The program assigned an amount of $38000.00 for my mortgage payments which was managed and disbursed by - - - -. - made the payments directly to my mortgage bank -, in the amount of $1600.00 and I was advised to send a monthly payment in the amount of $180.00 to - -. In or around - - - sold my mort...

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Nationstar Mortgage Mortgage loan servicing, payments, escrow account

March 24, 2016 - I am a resident of Florida suffering from multiple - including -. I have had my howeowners insurance, - -, since I bought my home in 2011. This year I notice my mortgage holder was about to double my rate, from $960.00 to about $1900.00, and I noticed that my insurance had changed from - to - and that I had gone from paying $2800.00 to $6800.00. -, my mortgage lender, had just informed me via letter that this had been switched the year before, but they never adjusted the amount of mortgage ( just a few bucks so I - thought it was property tax increase ) ; hence,...

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Nationstar Mortgage Mortgage loan modification,collection,foreclosure

March 22, 2016 - My income was drastically reduced. I have been trying to short sell the property. The bank has placed an unattainable value on the property of now $110000.00. Home has been on the market for 543 days. I can not get an offer at the banks appraised value due to repairs needed. I have had offers in the - range. Since most borrowers in this area are seeking VA, FHA financing, there are no offers being forwarded because the buyers can not make the necessary repairs to secure a mortgage and the mortgage brokers can not obtain a loan due to the necessary repairs. Therefore only cash investors ar...

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Nationstar Mortgage Mortgage loan servicing, payments, escrow account

March 21, 2016 - I had a mortgage with Nationstar Mortgage and I applied for refinancing. Nationstar 's mortgaging arm is Greenlight loans. I applied on or around - -, 2015 There were a couple of mistakes made by Greenlight while handling the loan like putting the wrong dates on documents and numerous other mistakes which made me pay $500.00 - $1000.00 more in interest. I called them and ask to negotiate a refund because it was a conflict of interest when these mistakes they admitted to me cost me each day in interest. I also called and talk to someone about the escrow amounts left from the old loan ...

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Nationstar Mortgage Mortgage loan servicing, payments, escrow account

March 17, 2016 - After my residential home loan servicing transfered from - to Nationstar, I got a letter from Nationstar at the first escrow review that my escrow payment would increase from around -. It was then I realized my escrow balance was - $1200.00 even though I 'd had the - loan for 10 years and only minor, occassional fluctuations in payment. My insurance and property taxes are about the same, yet I have a negative balance?? Not possible. Funds were not transferred. Nationstar is dragging with response and still plans to nearly triple my escrow payment. ...

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Nationstar Mortgage Mortgage loan modification,collection,foreclosure

March 17, 2016 - I applied for a modified mortgage back in - -. I sent all my paperwork back in - - and was told I was approved and my final documents would be sent out after my trial period payments were done. When I never received these modified mortgage final documents in - - I called nationstar mortgage to see what was going on. They told me that on page - the notary did n't print her name on the line provided. I asked why I was n't told since - and was told they did n't know. I explained I had even spoken to my representative who is no longer around - - and she said it was al...

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Nationstar Mortgage Mortgage application, originator, mortgage broker

March 15, 2016 - We are looking at a - in NJ. The - was for closed and is now owned by Nation star Mortgage. Nation star is requiring all potential buyers to be pre-approved by Greenlight loans, LLC., regardless of having a pre approval letter from another lender ( which we do ). Greenlight loans is a division of Nation star Mortgage. Nation star in no way reveals to potential buyers that they own Greenlight. So we have a seller requiring us to get pre approved with their own mortgage company which they own and directly will benefit from. I feel that we are being steered and pressured to use their own ...

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Nationstar Mortgage Mortgage application, originator, mortgage broker

March 15, 2016 - OBSTRUCTION OF JUSTICE, MISLEADING A CONSUMER, FALSE CUSTOMER SERVICE PHONE NUMBER ~ FAILURE TO MAIL MONTHLY STATEMENTS ... AND THEN THREATENING FORECLOSURE 2 WEEKS FROM NOW WHILE DOING ALL OF THE ABOVE AND MORE!!! I WILL BREAK DOWN THE HORRIFYING FACTS OBSTRUCTION OF JUSTICE ~ From day 1 of my discovery of loan fraud Nationstar has been committing numerous illegal acts. They have lied on the phone. They pretend to be helping when they are in fact being totally uncooperative and stalling. If it was not for the honesty and effort of - in the middle of this unraveling ... both - - and N...

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Nationstar Mortgage Mortgage loan servicing, payments, escrow account

March 11, 2016 - When I printed out my 2015 Mortgage Interest Statement for my taxes, it included a Mortgage Insurance Annual Disclosure which explained my options for removing my PMI. I then followed up with the call center which conformed that if I had 80 % equity that the PMI would be removed, I would have to do another home appraisal from the lender. After the home appraisal, I had to contact the call center and also write to the company for the appraisal amount and also to see if the PMI got removed. The agent on the phone told me it has been removed, when I asked why my payment did n't change. I was plac...

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Nationstar Mortgage Mortgage loan modification,collection,foreclosure

March 11, 2016 - Making payments to my mortgage lender has been -, time consuming and virtually impossible since my loan was transferred to Nationstar in - -. Payments were claimed to not have been received, in - - and again in - -, only to find that the funds were received and not allocated ( for -, incorrectly ; for -, not at all ) after months of investigation and additional external resources employed my myself. It is because of these events that my account has shown delinquency and additional fees, which I can not afford. I have made many documented attempts at aiding in resolut...

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