Nationstar Mortgage Mortgage department,
FHA mortgage Loan modification,collection,foreclosure North Carolina
I put my house up for sale. I received an offer and I excepted that offer. The buyer had numerous issues with their lender ( required paperwork and inspections that they were not aware of ) This caused numerous delays and postponement of the final closing. I notified my lender ( NATIONSTAR ) of these delays, I assured them that the property was in contract and would be sold. The Nationstar Reps. repeatedly assured me that there was no problem and that everything was OK. It was always very difficult to talk to a live person at Nationstar and when I was able to talk to someone it was always a person with a very heavy accent that did not seem to understand English very well. So to protect myself I wrote a letter to to Nationstar explaining the situation on two different occasions. We were finally ready to close on the property and requested the Payoff from Nationstar. Nationstar sent us a statement with the payoff amount. We closed and the house was officially SOLD. Six days later Nationstar sent another payoff statement. This statement is $2400.00 more. Nationstar said the additional charge is for " Legal Fees '' because they had started the foreclosure process!
Nationstar Mortgage customer in North Carolina
Dec 01, 2016
* Source: CFPB Complaint Database
Nationstar Mortgage response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.nationstarmtg.com/ |
Phone | 888-480-2432 |
[email protected] | |
Address | PO Box 619098 Dallas TX 75261 |
Nationstar Mortgage | |
Nationstar Mortgage |
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